Rated 5 out of 5 by Bob1066 great downtown location
We really enjoy staying at the Westin in Seattle. The central location, close to shooping and some great restaurants is perfect. The top floor rooms with a view of the ocean are wonderful.
November 29, 2012
Rated 5 out of 5 by Young430 Location Is Everything !!!
The hotel has great food at the restaurant and excellent customer service. It was wonderful to see so much in walking distants from food to shopping. Looking forward to returning soon.
March 18, 2014
Rated 5 out of 5 by mgapsych Great location
Great location, clean hotel, and helpful staff. The pull out sofa was not very comfortable and certainly did not sleep two people, however, a roll away was quickly provided upon request.
August 15, 2012
Rated 5 out of 5 by Nancy62 GREAT EVENING
We arrived in Seattle a day early for a Cruise and needed accomindation for the evening. We were very impressed with the friendly staff, the food in the cafe' and the wonderful location.
September 1, 2012
Rated 3 out of 5 by lovemydogs13 Paid for a suite got 2 adjoining rooms
Pretty disappointed that i paid for a suite & they gave me 2 adjoining rooms. yes, the 2nd room was a murphy bed that converted into a sofa but overall for the price, i was disappointed.
November 28, 2012
Rated 4 out of 5 by Sammm Relish restaurant has excellent and friendly service.
Overall I enjoyed my stay. My only issues were the draft budlight beer tasted like the draft lines had not been cleaned in a while. Also there was a smell of mold in the bathroom.
May 7, 2014
Rated 5 out of 5 by BigRich Seattle Downtown Westin
Love the location of this hotel, so close to everything, and great access to transit. Had a very comfortable room, very clean, met or exceeded my expectations. Great value for the cost!
February 14, 2013
Rated 4 out of 5 by pleaton6060 Fed Ex Business Center
I paid $3.65 to print my boarding pass. I was shocked when I had to insert a credit card to log on. I went to the counter and said "I'm a guest of the hotel. Why do I have to pay?" The girl said "because this is a FedEx Business Center." Needless to say I was not happy.
After I was done I went to the Concierge and she directed me to the SPG person. That's when I learned that: A) SPG could not credit anything because FedEx is separate; B) the FedEx center is new so she apologized that she could not refund; C) she asked if the girl told me there's a button on the bottom of the screen to click to not pay for printing boarding passes which the girl did not tell me; and D) it's so new that a lot of staff are not sure of all the details. $3.65 is not the issue. The whole thing was the issue. The SPG lady provided a refund in SPG points and said she'd make the Manager aware. I understand Westin / SPG are not responsible for who FedEx hires. I'm in human resources so I get it. The Westin is classy and this was the first ever not good experience; it got fixed for me but definitely important to be aware of.
June 24, 2013
Rated 4 out of 5 by Kelly777 Never make a green choice.
Green choice I was very uncomfotable.
I'm gold member but I felt that they did not give gold benefit except wifi.
My room is not good view and low floor.
July 9, 2014
Rated 4 out of 5 by Ali48 great location and staff
Best part of the stay were the staff.
Worst part of the stay was the breakfast- awful and expensive.
Would stay again but not do the bed and breakfast package - so not worth the money.
December 30, 2012
Rated 4 out of 5 by Tommy42 Nice hotel to stay
Hotel is very nice. very clean. Would rather have had more drawers than the honor bar. have no place to put clothes if staying for more than 1-2 days. Otherwise,
June 16, 2014
Rated 5 out of 5 by VictoriaTVC Best in Seattle
Centrally located to both waterfront, Pike's Place Market, excellent restaurants and convention center. We enjoy Seattle so much when we stay here with attentive service from staff.
March 4, 2014
Rated 5 out of 5 by Lulu5 Information About Hotel Services
There was not much "hotel" related information in the room (map of the hotel and where services were located, no phone book, etc.)
July 29, 2014
Rated 5 out of 5 by Helen45 This hotel surpasses expectations.
The room was well appointed, comfortable, and had a very comfortable bed. The staff went above and beyond in assisting us. We travel a good deal, and this was a five star experience.
March 3, 2013
Rated 5 out of 5 by SUSANH This hotel has great features
This hotel was very clean, comfortable, met all of our needs. The staff was extremely helpful with anything we asked about. would definitely stay there again or at any other Westin.
September 12, 2013
Rated 4 out of 5 by Mick69 Westin Seattle Downtown
Great location. Front end staff very good. Clean and modern rooms in older building. Walk to shopping and Pike Market. Plenty of transit options. All around a great place to stay.
February 10, 2014
Rated 4 out of 5 by Rochelle Don't pack to much!
we went to Seattle to attend a wedding> Not enought closet space for our gowns, Not enough , almost none, bureau space. However, plenty of room for the bar aand 'saleable' items.
September 12, 2012
Rated 3 out of 5 by charmingwilliam Good but not great
-Westin is well located, just 1-2 blocks from all downtown shopping.
-Easy access off I5, easy access to parking ($43.00 per night tax included), surrounded by abundant cheaper parking.
-Fast elevators, good restaurant called Relish in the lobby.
-Great rain shower heads in the shower and cheerful check-in staff.
Interesting $5.00 voucher in exchange for room cleaning per day, good to use for breakfast downstairs.
-Very comfortable pillows and lots of them.
-One morning with no hot water and a couple of showers were warm but not hot enough to enjoy.
-Was kept waiting in line at the Concierge while she listened to some bar owner telling her how good his bar was and that she should recommend it to her guests. When I brought this to her attention she didn't see anything wrong with keeping a paying customer waiting!
-Reading chair in the room wasn't comfortable for reading.
-Dirty tray of dishes and wine glasses from another room stayed on a table opposite the elevators on our floor (31) overnight.
-Messy display of loose wires under the bedside table to power the clock/radio/lamp.
December 31, 2013
Rated 5 out of 5 by Grandmother5 Grandmother's holiday
Wonderful hotel for ease of walking to specific tourist destinations, excellent restaurants, varied shopping opportunities, and viewing the interesting harbor from room windows.
January 8, 2013
Rated 5 out of 5 by SteveMD Excellence
We have stayed here before and always enjoyed. I was there on business with my wife. The staff was excellent and very attentive. Our favorite spot in Seattle and the best beds.
October 17, 2013
Rated 5 out of 5 by dogowner3 This hotel is comfortable.
No complaints. Questions were answered fully and satisfactorily. Room was all I could ask. Bathroom layout and the tub/shower were excellent. Yes, we would choose Westin again.
September 12, 2012
Rated 5 out of 5 by jimmysquirrel Wonderful!
Great service, decor and staff (especially Lee Gojmerac, our wonderful friend). And, in my opinion, the best location in town. We always look forward to coming back.
May 23, 2014
Rated 4 out of 5 by frank recent stay
ovveall a pleasent stay, with the only exceptions, being additional cost of parking over room rates,(not advertised) and elevator noise on 44th floor made sleepin in difficult
February 22, 2013
Rated 5 out of 5 Great Location & Great Staff
Westin Seattle is located in a perfect location to explore the downtown area. I have stayed here twice in the last month and the hotel continues to satisfy every expectation.
September 19, 2012
Rated 3 out of 5 by SheilaD Perfectly Fine
This hotel is perfectly fine. Nothing special, and nothing wrong with it. Very clean. I have stayed here LOTS of times and they never offer me anything out of the ordinary. N
March 4, 2013
Rated 5 out of 5 by Meg2014 Room with a view
Very nice double room with a fantastic view!
Work out facility could be larger and not with glass frontage.
August 6, 2014
Rated 4 out of 5 by anthony1274 Seattle Times
This is a very conveniently location (near Westlake Station) for those interested in riding the Link from SeaTac and to Pike Place Market.
July 9, 2014
Rated 4 out of 5 by LRob62 Great hotel but better communication is needed.
The only reason why I didn't give an overall rating of excellent was because of the incident of the morning of September 1, 2013. We had a timeline to follow to catch our returning flight that morning and there was an apparent fire alarm that shut down the elevators and prevented our departure. I can understand that things happen, and that your concern for customer safety was admirable, but the total lack of communication to the guests was totally unacceptable. A television alert or verbal alert of some kind should have been provided to us as soon as the problem arose. I must add however that two of your employees were there with us during the entire ordeal, comforting us, moving our luggage and even offering to take our several bags 26 flights to the lobby. Their dedication to our comfort and to the reputation of your hotel was exemplary, and well beyond the call of duty. Unfortunately we can't recall their names, but we strongly urge you to find them, give them our eternal thanks and reward them in some way. They deserve your recognition for their service. Thank you. Please contact us again with your response.
September 2, 2013
Rated 4 out of 5 by Jp33 Always welcoming
We look forward to our stay at the Westin, Seattle every time we visit the city. Our boys look forward to the swimming pool, and I look forward to relaxing on the balcony.
July 3, 2013
Rated 4 out of 5 by Jennifer6 Marathon
The Westin was great. Our room was ready on time. When we were done running and cam back to the hotel, they greeted us with a towel and cold water.
June 23, 2014