Rated 5 out of 5 by Chrisroute88 great place
upgraded to a 2br suite and a birthday card for me. Great Staff and a nice location.
December 9, 2015
Rated 5 out of 5 by Rick222 This Hotel is 5 Stars ALL THE WAY!
Absolutely fabulous! I did not want to head back to Penna!
November 9, 2015
Rated 5 out of 5 by amfath loved it
Stayed here over Spring break with our family in 2014 and we loved it. Stayed 4 days in a 2 bedroom and had the most amazing view and patio. Not much to do outside the property and wished we had more time to visit Sanibel, but was able to walk around the marina and hit up some small shops and restaurants. Pool area is small so it can get crowded, but we loved the facility and used every square inch of our room. Great for a short family get away, will be returning.
November 6, 2015
Rated 5 out of 5 by Joanne49 Fantastic Getaway
We came to Cape Coral for reunion of two friends and to look around Florida. The hotel and the staff were so accommodating, friendly, helpful. The room and the heavenly beds of course were magnificent. The staff, two of which I would like to single out, were above and beyond anything that we expected. Patrick from the dining room restaurant was wonderful. Always a smile and friendly and helpful. The valet, Michael, was above and beyond all expectations. His suggestions and ideas were always spot on for things to do and places to see. It felt like we were part of the family. This is a wonderful place to go.
August 31, 2015
Rated 5 out of 5 by JoseandCristy Top Westin
I wish to thank all the staff at Westin Cape Coral for all their efforts in making our stay one to remember. This is our second stay at this hotel and we will surely make it a yearly visit. The value provided is the reason why we are loyal SPG members. Our thanks to Mr Remy at the front desk and to the concierge Ms Sherry.
August 26, 2015
Rated 5 out of 5 by Cm001 What an amazing and rejuvenating stay!
From the moment we arrived until the very last second we departed, everyone staffed here was so friendly and alert of your needs. Always happy to assist. Susan and Nilda to name a few were spectacular. Very helpful in meeting our special inquiries. At check in, Ana Marie was a big sweetheart, very welcoming, engaging and always receiving us with a huge smile! Rooms and views are beautiful. Marker 92 was great! Every morning and night we were delighted to grab a bite and each and every time the food was on point. Service was excellent and the fresh food was just amazing! The marina is just a relaxing and beautiful site you can't miss surrounding the property! Take me back!! We really enjoyed and hope to be back soon as this was a very memorable experience!
August 25, 2015
Rated 5 out of 5 by HJ74 Great Property
The rooms are outstanding as well as the views from the screened in balcony. Received excellent service in the Marker by server/bartender Jason where the food had great taste. Outstanding service was also provided by Front Desk Agent, Anna Marie, who was extremely personable throughout the check-in process.
August 16, 2015
Rated 5 out of 5 by WolfpackFan This hotel is amazing!
My family and I stayed here for 1 week in June. We were treated well from the moment we walked into the lobby. The staff were all very attentive and they make you feel valued. Our room was nothing short of spectacular! We were on the 18th floor with an absolutely perfect view. The pool located outside of the lobby was very busy and chaotic. However, the lagoon pool was heaven! It has the perfect amount of shade and is much quieter and more relaxing. Our room was very spacious and spotless! The housekeeping staff exceeded my high standards. I cannot recommend this hotel highly enough. You will not be disappointed. Thank you to the entire staff at The Westin @ Cape Coral for a truly memorable family vacation!
August 11, 2015
Rated 5 out of 5 by Cheri88 The STAFF are who make this hotel the BEST!
Our wonderful stay started off with Judith. She, personally kept track of our reservation for about 3 weeks making sure that our exchange came through and that we could upgrade for our friends at a very reasonable cost. Anna Marie at the front desk personally made sure we had all we needed and was very friendly and attentive the whole week. Michael at the door, was always cheerful and happy to help with umbrellas and other useful items. Grant was also very pleasant and helpful. We felt extremely well cared for. The hospitality is phenomenal.
August 3, 2015
Rated 5 out of 5 by JAKink Luxurious
Stayed here 2 nights in July, 2015. The facilities were outstanding and the room was spacious. Absolutely would return and recommend to others.
August 2, 2015
Rated 5 out of 5 by Lizchi63 Everything Perfect!!
Great staff, love the hotel, will definitely be back!!
July 21, 2015
Rated 5 out of 5 by Sharon51515 Perfect Wedding
I had my wedding at the Westin and me and my husband live in New Jersey and we wanted to have our wedding in cape coral because of our family there. I was hesitant about how it would turn out not being there to monitor everything but I was dealing with Tosha who does the event planning there and I couldn't have ask for a better person to handle my wedding. Tosha made everything easy and if I wanted something that was not on the menu at the Westing, she found a way to get and give me anything and everything I wanted for my big day. Tosha made the process so easy and she was always so pleasant to talk to and deal with on a daily basis. So a special thank you to Tosha for making my me, my husband and our family so comfortable during our stay there and thank you for making my wedding day a day to remember.
July 16, 2015
Rated 5 out of 5 by Jay66 If You Want to Relax, This is Your Place
As a SPG Platinum 100 who did 130 nights in SPG hotels last year, I can tell you that the rooms here are the best I've ever stayed in. Phenomenal.
This place is off the beaten path (but not too far) and allows you to completely relax. Let me tell you some of the great things about this hotel... a) The PLAT recognition is awesome. Always upgraded to huge, well appointed suites; b) the PLAT breakfast is also very good; c) the grounds are beautiful; and d) the service is very good.
If here, I recommend taking advantage of the boat to the beach, using the free bikes, grabbing a bite are the outdoor bar in the evening, and exploring the grounds. If the main pool is crowded, take advantage of the two other pools across the street. They are very nice. Also, the paddle board and kayak rentals on the docks are also reasonable and fun.
If you want to relax, this is your place. As you probably know, this place is off the beaten path but ample shopping is only a couple miles away.
Westin Cape Coral... You keep up providing great SPG recognition and upgrades, great service, and that great Plat breakfast and I will keep telling everyone I know about you and spreading the word any way I can. Well done.
July 14, 2015
Rated 5 out of 5 by Elise6300 Wanted to stay forever!
This hotel was so gorgeous it was sad to leave
July 4, 2015
Rated 3 out of 5 by FLA1026 Beautiful property but Unfortunate experience
This is a beautiful property and my family and I have stayed here multiple times over the past year and thoroughly enjoyed ourselves and we are SPG platinum members. However, this time our experience was rather unfortunate. On both Fri & Sat nights we had to call and complain about noise of a party going on a few floors above us. It was some very poorly behaved adults that had apparently never stayed in a nice hotel before but the hotel staff obviously didn't know how to handle them either because they should have been removed from the property as they were being a disturbance to the entire building and likely destructive. However, the young lady at the front desk suggested moving OUR ROOM!! That was the wrong thing to say to a frequent guest with a family. Luckily, the noise was reduced to a minimum and we were finally able to sleep but we will think twice before we return to this beautiful property. It is unfortunate because this is a hidden gem and I would otherwise highly recommend it but if the staff is unable to handle this sort of situation then I'm just not sure it is safe for families.
June 22, 2015
Rated 5 out of 5 by Jim1950 Ecellent Service
David served us at dinner, excellent.
Anthony Maldonado served us at lunch, excellent . Kristen helped us with late checkout that was great. Covered parking was a plus considering the Florida heat.
June 14, 2015
Rated 5 out of 5 by Mermaid09 Piece of Paradise
Excellent facility with lots of things to do.
June 12, 2015
Rated 5 out of 5 by Cassy16 Mrs. Clean
I am a very clean person and when staying at a hotel, I expect the same. I gave the Westin Cape Coral such high ratings because it was truly a wonderful place and very clean.
The only thing that could be better is that housekeeping could dust a little better, but it was very minor.
June 8, 2015
Rated 5 out of 5 by bobholly262 This hotel provided a relaxing, fun getaway.
The room layout was very relaxing and accommodating. Having morning coffee on the balcony was a great way to start the day. The screened in area allowed us to enjoy the sun with a nice breeze and no bugs. It set the stage for the entire day. We would spend a few hours at the pool and then enjoy a nice breakfast outside. We spent the afternoons sightseeing and exploring other activities.
June 6, 2015
Rated 5 out of 5 by Garylindas Relax and Celebrate
We used this hotel for family coming to area for a graduation. We had the graduation party in a suite. Excellent plan, excellent time had. All family who stayed with us were impressed with the rooms, location, amenities, and the overall "wow" factor of this hotel. We will use this facility for future events and vacations.
June 2, 2015
Rated 5 out of 5 by Noel24 Great Stay
Great stay overall, Erika at FD was very attentive and knowledgeable. She was extremely helpful with all our needs. Thank you for the room upgrade, birthday amenity and late check out request. The lady (cant remember name) at the pool/ towel hut was really nice and attentive as well, she was there both on Saturday and Sunday. The only thing I though needed some improvement was the breakfast menu at Marker 54, menu was very limited and felt a bit over priced. The service was very good though, Lynda was very nice and upbeat.
June 1, 2015
Rated 5 out of 5 by Carhartt SPG Perfection
What an amazing stay at a well run hotel! This is one of the top SPG properties out there. Location was excellent and remote but not too far out of the way. The customer service was excellent from check in to check out. Parking areas are well lit. Hotel is well appointed and SPG Platinum status was recognized and handsomely rewarded. Linda at Marker 92 was an breath of fresh air each morning. Amazing customer service and attitude. Congratulations on a well run hotel. One of the best in the Starwood chain!!
May 26, 2015
Rated 5 out of 5 by Dave4500 Amazing place to recharge and renew.
Outstanding stay as always! My wife and I consider the Westin Cape Coral as our 2nd home. We live in Sarasota so it is just far away to get out of town and still not have to travel too far. The staff has a collective smile on their face from arrival to departure and the rooms are extremely well furnished and comfortable. The view is everything you could ask for! We highly recommend this resort and on a side note, grab a kayak from the marina and explore the mangroves, you won't be disappointed.
May 19, 2015
Rated 5 out of 5 by Tobias45 all rooms with spectacular views
Every room has a view ; canals river sea martina and mangroves ; the position is awesome ; dining overlooking the marina boardwalks ; free water -taxi to Fort Myers and bikes ; luxurious beds ; good food and friendly staff ;
ONE PERFECT HOTEL STAY
I HOPE TO BE BACK
May 4, 2015
Rated 5 out of 5 by GeoCol Wonderful way to celebrate turning 50
Staff were extremely pleasant and always attentive. From the time we arrived, we were attended to. Michael at the valet was so friendly. I believe the gentleman that checked us in name is Steve (he had a broadcasters voice). Steve made our check-in process smooth and provided us with all the information on amenities we needed.
April 30, 2015
Rated 5 out of 5 by RoyalZip Stay for business
What an incredible hotel. Perfect. Though finding the lap pool was a chore. Other than that. Perfect place to stay. We will return some day.
April 29, 2015
Rated 5 out of 5 by Tobey35 Just what we wanted
Just returned home from a nine day stay in this beautiful hotel. From our first encounter with bellman/valet Grant and our check in with Remy we knew we were in for a treat. We had a wonderful 2 bedroom suite on the 17th floor with a fantastic view all the way to Sanibel. The pool was lovely and yes, sometimes crowded, but we were always able to find seating. The pool bar became our favorite go to place for food and drink. Although it only the two of us, we liked the family/pet vibe that you provide. Met some really nice folks from all around the US. We experienced two maintenance issues while we there and they were both handled within 5-10 minutes. The house keeping staff was always polite and friendly. We found the concierge in the lobby to be a great source of information and assistance. We truly enjoyed our stay at the Westin Cape Coral and are already planning our return. Thanks for a great experience.
April 28, 2015
Rated 5 out of 5 by Carole08 Exceeded our Expectations!!
This resort is a" park yourself at one of the pools and meet great people!" Their main pool is lovely and its view is the marina which is so filled with gorgeous yachts! The staff is amazing and ever so helpful. Food was great and far beyond our expectations. We were in a one bedroom suite that was gorgeous and huge! It had a beautiful view of a nature preserve and water! All in all, can't wait to go back next year!
April 27, 2015
Rated 1 out of 5 by barbpprs06 hotel service needs improvement
promised adjoining rooms not keep
their promise....2 bedroom and 3 bedroom
suites nice...one bedroom smelled
like urine had stains on carpet....
cleaning staff did not do a good job...
2 days out of a 5 day vacation wasted
on chainging rooms
April 17, 2015
Rated 3 out of 5 by ANNL Nice hotel but food service poor
Overall we enjoyed our stay there but had a couple of poor experiences with food service and quality so would not recommend the food. We stayed in a 3 bedroom suite and would have liked more living room seating. We loved the screened porch, but would have liked part of it to be open for sunning. The pool was generally full with no seating available when we wanted to go there.
April 6, 2015