Rated 5 out of 5 by m3mp715 Amazing location for runners
Loved the convenience to downtown and Stanley Park / Seawall. Excellent service. Highly recommend.
July 28, 2014
Rated 5 out of 5 by PECJ Make a Green Choice
Well done, at last the hotel industry is telling the truth - not having your room "serviced" saves the holel running costs. For years hotel chains have been trying to convince us that its all for an environmental cause - whereas in reality I don't believe that has been the driver. For example, if making an "eco" choice cost the hotel money, would this actually get done - I think not. Therefore it was refreshing for this Westin hotel to acknowledge that there is a financial benefit and share some of that saving benefit with the customer/guest. Rewrds for "green choice" was well thought out, appropriate and greatly appreciated. Good work. Just need to get rid of those Halogen heaters in the lobby that happen to produce some light.
November 5, 2013
Rated 5 out of 5 by LB68 Unforgettable exprience
What can I say? The staff were phenomenal, the facilities amazing and the property was beautiful. Thank you so much!
July 28, 2014
Rated 5 out of 5 by RobertFumio89 Great location and amenities
Stayed for a sightseeing vacation and enjoyed the comfortable bed, great spa, and fantastic front desk service.
July 28, 2014
Rated 5 out of 5 by Martytb Excellent hotel
My experience all around was excellent. The only thing annoying was the expected charge for WiFi in the rooms. Free WiFi access is standard at good hotels world-wide and for a top hotel in Vancouver, this charge has a sense of cheapness about it. Also, my room key de-magnetized 4 or 5 times. I greatly appreciated your friendly and attentive staff. The gym is great too.
May 23, 2014
Rated 4 out of 5 by madrone cleanliness
While the room itself was great, the hallway could have used a good thorough cleaning. The carpet edges hadn't seen a vacuum cleaner in some time.
July 27, 2014
Rated 4 out of 5 by Simpsjim Noise
Everything great until 6:30 AM Sat. A large noisy group of people had gathered outside at ground level. The disturbance lasted about 3 hours. Hotel staff said they were making a video and they (staff) couldn't do anything about it because it was not on hotel property. It seems some government office issued a permit for the production but had NO consideration for hotel guests.
May 19, 2014
Rated 5 out of 5 by Kurt64 Great location.
We had a great stay as the facilities were very well maintained and the room was clean , comfortable and the location to things is great.
June 3, 2014
Rated 5 out of 5 by Rose04 This hotel has great amenities.
Bathrobes in the room are longer than I've seen anywhere else. That is less revealing and more comfortable.
June 3, 2014
Rated 5 out of 5 by sand14 excellent for the money
I loved my stay at the Westin Bayshore. Gorgeous view from my room The bed was so comfortable. Loved the rain shower, so soothing. I give the room a 10.
June 1, 2014
Rated 5 out of 5 by Wonnie Hotel Staff
Your staff was excellent. Everyone was respectful, helpful and friendly. Very impressed with the hotel but it's the staff that won me over. Nice job.
July 26, 2014
Rated 5 out of 5 by SPGlovinit Excellent overall
Staff were very welcoming and pleasant. The hotel was well kept and maintained. I attended a conference at the hotel during my stay and the conference was well staffed, lunches and snack breaks were well run and the food was very good.
The only suggestion I have is to improve the work out room. It was a bit too small and the weight training options were limited.
Overall, the Weston Bay Shore was an excellent venue for the conference and my stay.
April 29, 2014
Rated 5 out of 5 by Chutney Great Vacation
It was, once again, a pleasure to be able to stay at your hotel as we try to do twice a year for ten days. We experienced excellent service and courtesy from all the staff in which we came in contact. Thank you and, hopefully, we will see you all again soon.
May 26, 2014
Rated 5 out of 5 by CarolynV Exceptional experience
Exceptional experience for the family. We will definitely be back.
July 26, 2014
Rated 5 out of 5 by mark1717171 Vacation Weekend
Great weekend stay with the hotel and facility. Amazing location and the desk staff was awesome!
May 27, 2014
Rated 4 out of 5 by Monad Got it all but the WiFi
Great location, good restaurant, fine bar, and super-comfortable bed. We especially liked the sliding glass doors (windows) that we could open up to the sounds and the breezes of the bay and city.
But the WiFi was a disaster from my perspective. In the first place, the daily charges, which are fine if you are a business traveler and are expensing the trip, but which I found to be unreasonable and resented the feeling of being nickel and dimed. Worse yet, the "free" WiFi in the lobby worked or not, depending on I don't know what. At one point I went to the desk with my smartphone showing zero bars. The desk clerk pointed out an area where she thought the signal was strongest. Still didn't work.
After this experience, WiFi and internet connectivity is going to be one of my criteria when selecting a vacation hotel.
July 15, 2014
Rated 4 out of 5 by Gailm Nice stay
It has been awhile since we stayed at the hotel - although our room was renovated, the bathroom was very small and the shower did not drain very quickly. The hotel is in a beautiful location, within walking distance to many different things. The corridors were dated, and could use refreshing. Overall, a nice hotel - cost to use internet should not be an extra charge for SPG members, as the overnight parking is very high. I used points for my room, am not aware of daily room charge.
July 14, 2014
Rated 5 out of 5 by EmilieSoleil Amazing hotel!
What an amazing hotel to stay at in Vancouver. I would recommend this to everyone. A great view and very helpful staff. Not to mention the Starbucks in the hotel is a great plus. Hotel is modern and very accessible to anywhere from Vancouver. Highly recommended
July 22, 2014
Rated 2 out of 5 by CANBusinessMan Horrible customer service
Located on the water - great view, great area for walking, running, etc. Nice, large room with a great view - could not be more pleased with the room.
Stayed 7 or 8 nights, used valet parking for only the first night. A while after checkout, I noticed that I was charged for valet parking for every single night. Went through a nightmare to actually have this reimbursed back to me. Hotel management refused to call me back after requesting them to do so. Stayed in Starwood hotels over 220 nights in last 2.5 yrs and have never received such treatment.
July 6, 2014
Rated 4 out of 5 by willy555 great location
we had a very nice stay and loved the location of the hotel. we where on the bed and breakfast plan--no one seamed to know the procedure for receiving our breakfast. we were told 3 different things. tell the restaurant your room number, asked if we had a voucher,and finally asked to sign it to our room and it would be taken off. we signed and were not charged for the breakfast but the tip wasn't.
charged either. the breakfast was.delicious we will return
July 14, 2014
Rated 4 out of 5 by Be13 Wonderful hotel in Vancouver
I stayed at the Westin Bayshore for 8 nights during my first ever visit to Vancouver. The overall quality of my stay was very good, with comfortable and stylish rooms (also the standard ones!), very friendly service from all staff, and excellent conference facilities. Two small points for improvement: the rooms can't be booked with breakfast included, leaving you with the choice of a very expensive breakfast in the hotel or going out. And at this day and age, internet access should really be included in the room rates.
July 9, 2014
Rated 5 out of 5 by Jasonbehr Westin Bayshore
This is a jewel in the heart of Vancouver, excellent service and compfortable beds and rooms. So close to great shops and art galleries. And the entrance to Stanley park. Oh and the views are spectacular.
May 5, 2014
Rated 5 out of 5 by vssachoices feedback from my stay
during my 4 days and 3 nights stay in your hotel, it was marvellous experience.Fabulous hotel,extremely comfortable bed, great views from my room.Front desk staffs were friendly and accommodating. One set back is the housekeeping service. Since I believe in "green choice", it was only the 3rd day I request tidying up the room..On return to my room in the afternoon, I notice my patio door was still opened, there were food crumbs on the chair, the iron and iron board and hair blower had not put back in their original place with cords still dangling.The labels for complimentary water bottles were not attached to the bottles. It appears the housekeeper mainly tidy my beds,refills supply and empty garbage.That is not my expectation from such a well known hotel. Overall, I highly recommend this hotel to my friends. It is Grand.
June 25, 2012
Rated 5 out of 5 by Fabio A home away from home
My wife and I, both frequent travellers (we are currently Platinum SPG members), we stayed three times at the Westin Bayshore between March 22 and April 6. In fact we used the hotel as a basis for our tours to the Rockies, to Vancouver island and to Seattle. The staff was extremely helpful and helped us in many ways from practical issues such as various laundry washes to buying tickets for a Davis Cup match played in Vancouver (thanks again Emily). We also enjoyed very much the food served in the hotel lounge.
We had rooms in the tower with spectacular views of the harbour. The rooms had everything we needed. The only improvement I would recommend, on the occasion of the next refurbishing, is the addition of a hand-held shower. If there is no tub, a fixed shower is really not enough.
We sincerely hope we will be back soon.
April 17, 2013
Rated 5 out of 5 by roy101 Great Experience
The hotel is in an excellent location! The facilities are wonderful and the staff were very professional and helpful. The view of the harbor from our balcony was awesome and we loved that you could open the large patio door size windows and enjoy the sights and sounds of outside. The room was very clean and comfortable.
July 17, 2014
Rated 5 out of 5 by MissyJo Above and Beyond Service!
The hotel went above and beyond all exepectations when we stayed here. The stay was in celebration of the end of radiation for my aunt's breast cancer. I had notified the agent at booking that this was a special occasion. The room was upgraded to a corner suite with views on all sides and a lovely fruit basket was there upon arrival. My family was treated like royality. We will forever be thankful for the service and generosity of the hotel and staff.
January 3, 2012
Rated 5 out of 5 by Londoncalling Staycation
The perfect location for a gataway
July 21, 2014
Rated 4 out of 5 by Marty46 Good and bad
As usual the hotel was wonderfully welcoming and any request to any of the staff was willingly accommodated and efficiently performed. What really spoiled it for me was the winter closure of the bar, presumably for reasons of (false) economy, and the cancelling of the shuttle bus (same reasons?). These decisions, presumably made by accountants as opposed to hoteliers, are regrettable (I'm weighing my words so as not to sound offensive....!)
December 3, 2012
Rated 5 out of 5 by yorky Great Location
Great for short visits with overseas guests,and a great visit for landlocked Albertans!!!!!
July 19, 2014
Rated 5 out of 5 by Fellapaul Fantastic Location
We stayed at the Westin Bayside on our recent holiday & absolutely loved it. It was our 1st stop on a six week holiday & got us off too a great start....we couldn't fault the place,great location....in a wonderful City.the whole experience had a great vibe, would stay again in a heartbeat & highly recommend others to do so....was well priced for what you got & we upgraded our room for small charge,well worth it....
October 16, 2013