Rated 5 out of 5 by nathaniel13 Brilliant!!
I absolutely loved this hotel! Staff were great! I was able to check in very early and the rooms were very clean.
I would recommend this hotel for pleasure, business, and maybe even a vacation. With a great location you are near a mall and the main hub of Downtown Calgary!
November 11, 2013
Rated 2 out of 5 by shiv1 Needs Attention to Detail
My room was the very first room next to the elevator, which is the worst choice for noise all night long. The shower door opens on the wrong side and one can easily burn themselves if not careful when adjusting water temperature for the shower.
July 21, 2014
Rated 4 out of 5 by Geoff67 Westin Calgary
Overall the Westin Calgary is a very nice hotel living up to the comfort you expect from Westin Hotels. Well located downtown, with all the amenities, friendly staff, and well appointed rooms. The only downside would be it is overpriced compared to other Westin locations.
September 24, 2012
Rated 5 out of 5 by AmyG Great service and beautiful rooms
My partner and I stayed at the Westin and were 100% happy with the service & the beautiful room! Nothing was a problem for the staff anytime we asked a question everything was done with a smile and ease. I would defiantly reccomend and stay here again. What a great hotel!
January 2, 2013
Rated 3 out of 5 by DeeDee905 A Hit and a Miss
Excellent, friendly staff and a great location. Room was clean but thermostat was not working - room was cold but said it was 22 degrees! Had to layer to get work done. After a long day I was very disaapointed with my room service meal - the fried chicken was beyond dry.
November 18, 2013
Rated 4 out of 5 by Docontheclock OK
Nothing extraordinary or underwhelming for a typical Westin stay. It was disappointing that the TV didn't work, requiring a reset by hotel staff, and then myself an hour later. So much for watching the Stanley Cup playoffs from the comfort of a heavenly bed.
June 2, 2014
Rated 5 out of 5 by Violet67 Violet67
This hotel is located in the heart of downtown Calgary and connected to the +15 which we enjoyed..Everyone was accommodating and the room was quite nice with comfortable beds..I would certainly recommend staying at the Westin Calgary and I will stay on my next visit.
January 3, 2013
Rated 3 out of 5 by DC51 Not to expectations
I was very disappointed to fine a hair covered lint roller on the night stand when I entered the room. Overall room was not up to Westin standards and not worth the premium price. Staff was excellent as usual.
August 15, 2014
Rated 3 out of 5 by baileyb Experience
in general, my room was clean, but not comfortable. Front Desk Clerk would not upgrade me because i was not a Goldmember of LHA. however,i am a member. Please know that my colleague who reports to me was upgraded, overall the room is clean, but not comfortable.
May 1, 2014
Rated 2 out of 5 by Tangible HOT!
No Ac in the winter. Sure gets hot on any floor above the 5th
Hardly slept the 3 nights I was there.
Bring a fan because I don't think they have any. I asked but did not get one
I stay at this hotel alot but it has changed this past year. not as nice as it was
March 12, 2014
Rated 3 out of 5 by laura1000 temperature issues
This hotel had very helpful and friendly staff, but we hosted a conference there and the rooms were literally freezing cold. While we were setting up it was 62 degrees F in the conference room. We requested the temperature to be turned up and although it seemed as though someone was trying to do this, nothing changed. I personally ended up spending the evening in bed trying to warm up. My room was not the warmest either even though I tried to turn up the heat there. The conference yesterday was very chilly and our customers were constantly reminding us that the room was cold. Our second day of training moved to another larger room due to the number of attendees today and we still had problems with clients complaining they were cold. the engineer was called and nothing seemed to change. I can't say I would stay there again in summer because air conditioning should not be freezing. It should be comfortable and one should not have to skip out on mingling with associates because they are literally sick because of being so cold. Oh, and I was wearing a jacket (:
July 23, 2014
Rated 5 out of 5 by BTBREHM2014 Loved it!
The place to stay in Calgary.
October 1, 2014
Rated 4 out of 5 by 2014louise Excellent place to stay
Great location! Great Services!
Staff was knowledgeable and friendly, they really want you to enjoy your stay.
The hotel is surrounded by walk and bike pathway .
September 2, 2014
Rated 5 out of 5 by Snyderm86 Another great stay
As usual, my stay was great. The people at front desk and essence restaurant treated me as a special guest. I look forward to my stay next week as well.
September 5, 2014
Rated 4 out of 5 by Mckitty134 Central location giving easy access
We enjoyed our brief stay and would definatley return to Calgary. The hotel was excellent,however compared with the other hotels we've used on this trip the room was on the small side. Excellent evening meal in the Steakhouse restaurant, steaks to die for!
May 13, 2013
Rated 5 out of 5 by suzi64 The staff were outstanding
After the airline lost my case and I arrived 14 hours late into Calgary the staff at the Westin were wonderful in taking care of my immediate needs including trying to track down my bag. I cannot say enough thanks to them for their support
June 23, 2014
Rated 4 out of 5 by TG11 Great location..disappointed wtih room service charges
Great location in the heart of downtown with great restaurants and Starbucks on site. Extremely comfortable rooms. My only issue was mutiple service charges for room service.
August 25, 2014
Rated 1 out of 5 by Eskie Rude Staff
Very expensive -$500+ for 2 double rooms, would not take SPG points. All staff except the Bell-boys were very rude! Run-down hotel for a downtown location! Sure it was Stampede time but that's when you should be at your best, not just gouging for money!
July 19, 2013
Rated 4 out of 5 by smac Great Staff
The staff at this hotel was exemplary! I was greeted from when I got off my shuttle and by every staff person I saw. The conference manager Toby was exceptional, he was busy, efficient and wonderfully polite! Great job to the whole Calgary Westin team!
October 26, 2013
Rated 5 out of 5 by Finn64 This hotel has so many positives!
From checking in to checking out we were treated with professionalism. Very clean with excellent attention to details. We stayed an extra night to extend our superb experience. Thank you, we will be back.
August 5, 2014
Rated 3 out of 5 by blueskyjeff Ddin't meet any of my expectation from other westin.
My very first issue with the hotel is the parking lot. Very confusing with only one lane in and out, and still need to pay the full price for it.
The room doesn't have much a view to talk about. The front desk is not very friendly to greed the guests.
September 28, 2013
Rated 3 out of 5 by PJB2014 Very small room
not happy with the room I was given on my last stay. Room was small, bathroom was very small, no door on shower, no clock in room when I arrived, room was cool, a small electric heater was needed to heat the room. Not a good experience for this stay.
January 12, 2014
Rated 4 out of 5 by 1501 Comfort and Ease
Thank you especially to Akila! She started my experience out great and the rest of the stay was enjoyable. I don't travel that often so I appreciated her ability to be on point with everything. Thank you again :)
July 23, 2014
Rated 4 out of 5 by Gallus Calgary
Once again my stay at the Westin was almost perfect. Check in was excellent. I stayed in the executive tower which is where the pool and gym are located. Breakfast buffet was really good and was offered a coffee to go .... great staff as usual!
November 4, 2013
Rated 3 out of 5 by BusinessTraveller77 Lobby is noisey
Since lobby was renovated it is so open an noisey so check-in staff have to be able to communicate so they can be heard
September 8, 2014
Rated 5 out of 5 by RA123 Storm Stayed in Calgary - well taken care of
I arrived in Calgary in the middle of a blizzard. The Westin stafff was very hospitable and took great care of me. You were most helpful the following day to locate transportation to the airport for a party of 6. Thank you Calgary Westin!
December 5, 2013
Rated 5 out of 5 by deepwell Surprised at the overall experience!
Very friendly, efficient staff, great attention to detail and made us feel like honored and recognized as individual guests. Chrystal at the front desk made check in and initial hotel impression outstanding.
July 16, 2014
Rated 5 out of 5 by DBASH69 Great service ,,,but
All was very fine, I have allergies and when I requested pillows changed the guy almost beat me to the room. Only thing ,,, there was no hot tub. But the pool was the greatest temperature I have ever encountered.
June 25, 2014
Rated 5 out of 5 by EOD68 Served purpose extremely well
Enjoyed my stay - great restaurants, and service was excellent throughout
September 15, 2014
Rated 4 out of 5 by Cindy50 Front Desk Staff
Were very nice and tried to be helpful but some of them could use more training. We had 4 rooms booked way in advance, but they were not close together. Also on check out, one room bill was incorrect and there was an overcharge.
July 22, 2013