Rated 5 out of 5 by fastseamedic Westin Bayshore Vancouver
I'd heard all sorts of anecdotes about the hotel but had never had the opportunity to actually stay there.
All the stories were true: a wonderful establishment in a great downtown location, close to many amenities.
The staff were remarkable, knowledgable and helpful (almost to a fault).
My wife and I will return again ini the future!
July 28, 2014
Rated 2 out of 5 by Elaine2 Disappointing
Rooms were not of the standard I would expect in Westin hotel. Housekeeping failed to show up. I did not get the room type I requested. Room service meal was average. Room service did not come to pick up my tray. It stayed in my room for 2 days. Breakfast in dining room was average - omlette was burnt and not good. Overall very disappointing stay.
July 12, 2014
Rated 5 out of 5 by pwickson67 Excellent hotel with excellent customer service
The hotel has a very nice layout with the sea wall just outside the doors. Great location downtown. The hotel lobby is very nice with plenty of areas to sit and relax. The room was very nice and loved the built in closet in the bathroom. The bed was very comfortable. I noticed how quite the rooms are with minimal notice heard from outside your room. The staff are excellent.
September 30, 2012
Rated 5 out of 5 by mattie14 stunning setting
Right on the harbour, steps to Stanley park, great outdoor pool with a backdrop of the north shore mountains.
Also appreciate the staff who make you feel welcome. Its one thing to have a nice / elegant hotel - and another to have staff who treat you like you're welcome and not as though you 'don't ' belong, because you didn't pull .up in a Mercedes.
July 4, 2014
Rated 5 out of 5 by Brock4 Home away from Home
My choice in Vancouver. As a frequent business traveller and SPG Platinum member I have the opportunity to stay at many hotels in Canada. The Westin Bayshore has everything I look for (and more): Comfortable guest rooms, 24 hour fitness centre, superb food, excellent service, extensive meeting facilities and a location that is simply spectacular. You will love it.
June 15, 2012
Rated 4 out of 5 by jetmisty great stay
excellent stay only issue is I still have a pending charge on my credit card which should not be as there was no charge incurred please remove this
September 18, 2014
Rated 5 out of 5 by Harlee07 Great Customer Service
This is the second time we have stayed at the Westin, and we were even more impressed with it than the last time. The room was beautiful, clean, and had a spectacular view. Each staff member proved to be very courteous, helpful and in a word - "TOP NOTCH"! We can't wait to return to Vancouver and the Westin again.
July 28, 2014
Rated 5 out of 5 by roy101 Great Experience
The hotel is in an excellent location! The facilities are wonderful and the staff were very professional and helpful. The view of the harbor from our balcony was awesome and we loved that you could open the large patio door size windows and enjoy the sights and sounds of outside. The room was very clean and comfortable.
July 17, 2014
Rated 5 out of 5 by AnnaBanana Great Stay-cation
Stayed for one night as a girls getaway. Enjoyed the pool, sea wall, and the view in the room. Ordered room service and the person who delivered it was outstanding. Genuinely friendly and professional. Walked to a nearby restaurant for dinner. Stopped in the Seawall Bar at the end of the night. Enjoyed the Starbucks patio the next morning. A perfect stay.
August 12, 2012
Rated 3 out of 5 by Henry452 Morning Breakfast
We love the room but not the breakfast. The free breakfast has very limited choices.Top up option is available if you want to have more varieties. Nothing fantastic about it. However, we felt that we were being watched very closely by the staffs and this really makes us very uncomfortable.
August 6, 2014
Rated 4 out of 5 by Dick Dining Room Food Gets An 'F'
It is hard to beat the spendid location. Staff was helpful and courteous. The dining room menu however is sorely lacking in appeal, taste and indeed quality of food. We made several efforts at different items on the menu and frankly found most of it inedible. You really should address this issue, as over time it will affect your future business.
March 11, 2013
Rated 5 out of 5 by Watson week-end stay
Great location. Staff very helpful breakfast menu was great and serviced my wives food allergies. We had a lovely walk in Stanley Park and were able to walk to a great restaurant for dinner. We will be back. Of course the sunshine helped but I think even in the rain the location would be good.
July 27, 2014
Rated 5 out of 5 by sailor61 Excellent choice!!
We had a great time in Vancouver and the hotel made a great difference..close to all the major places:Stanley Park, English Bay, downtown, etc. The staff's - namely AYLA's ,recommendation re. restaurants was right on!
Thank you for the lovely time we had in one of the most beautiful cities in the world..
July 4, 2014
Rated 5 out of 5 by Thecorb Westin Bayshore - Spectacular View
The Westin Bayshore in Vancouver, BC has a spectacular view, has all ammenities and is in the heart of the city, plus borders Stanley Park. The rooms are comfortable, the staff are very accommodating. LOVE the fact that it is animal friendly. This is not my first stay at this hotel and won't be my last. I absolutely recommend this hotel!!
June 24, 2013
Rated 5 out of 5 by LIndylu great view
WOW, love the lobby and entrance. Big but still had the warmth of the WESTIN brand. At first i was troubled by the walk to the far tower, but once I saw my view , WOW...I didn't mind at all. Love the patio windows that open too. Great restaurant for breakfast and the lounge at night has a very nice atmosphere. I would go back for sure.
November 26, 2012
Rated 5 out of 5 by JoAnn1988 Simply Excellent!
Our annual visit with family to the Westin Bayshore in April 2012 was flawless again for our three hotel rooms in the Tower, just as it has been each year since 1988. The hotel is gorgeous and clean, the service is unsurpassed and the location is the finest right at Coal Harbour/Stanley Park. We were able to check in early to one out of our three rooms which was extremely helpful upon returning from six days of skiing in Whistler, and our two remaining rooms were available on time after that. We loved our recently decorated rooms that all included private balconies with floor to ceiling glass sliding doors with sensational views from every angle. We always feel safe and pampered. The Concierge is great at recommending superb restaurants and new sights in Vancouver. We have introduced many friends and family to the Westin Bayshore over the years and will most definitely be returning again next year, if not sooner! Thank you from Minneapolis, Minnesota
May 3, 2012
Rated 3 out of 5 by Scott123bj Good location and views
This hotel has good location which close to Stanley park and bayshore. But the staff seldem greeting guest especially door man. Even you meet the staff whatever HSKP and restaurant staff, they always avoid your eyes. This is really not the Westin style! That make me unhappy and make me very disappointed for the service in this hotel!
September 4, 2012
Rated 5 out of 5 by Anniversary3 Fantastic Staff
We arrived early for check-in; however, rooms were not available. The clerk seemed concerned to get us checked in as quickly as possible and kept us informed during the hour wait. In addition, he provided us a great upper floor with a great view of the bay. Our overall experience with the staff and resort facilities were fantastic.
August 23, 2012
Rated 4 out of 5 by cra8b Staff issues
Needed extended van CAB for 3:40am pick-up of four to airport. Repeated requests at desk before one staff acknowledged plans to reserve CAB early for us. That morning ~ 3:10am took one bag downstairs to remind staff at desk and request use of cart for other bags in room. Staff said that they would order person to assist us in room to bring bags down and get CAB. Return to room cross path with two "women of the evening" departing a room on our floor. Waited till 3:35am, still no bellboy, went back downstairs, staff tracked down assistant manager to get bellboy for us. Family beginning to transfer bags downstairs since bellboy so slow. Then no appropriate CAB at door for us and bellboy clueless as to size of cab needed or why cab not requested earlier for us. While waiting at curb, one small cab arrived and guy and gal upset with bellboy that they could not just walk into hotel to "get a room" for the night after wild party night on the town. Glad that our family members are of age so that local traffic of hotel by wild crowd was not an eye opener for kids. Nice location, however not my hotel of choice in future visits here.
September 6, 2014
Rated 5 out of 5 by Roo007 Excellent hotel in the heart of Vancouver
Excellent facilities and location.
September 21, 2014
Rated 4 out of 5 by TP1963 Great views
We stayed in a tower Dix room that was what I expected for the room rate. Heavenly ing bed was lovely. The room's best feature is the stunning views of the inlet and snow capped north shore mountains.
The hotel staff were very attentive to our needs and welcoming.
I would recommend this hotel for both a short or long term stay.
January 5, 2013
Rated 5 out of 5 by floridafrank A Vancouver Jewel
The Westin Bayshore is a well-located hotel with an exceptional staff and beautifully-appointed rooms right down to the sumptuous bed linens. Our city view room was still a treat, as we also had a beautiful water view and Stanley Park, too! We plan to stay at Westins in our future travels and hope they are just like the Bayshore.
September 8, 2012
Rated 4 out of 5 by Debster22 Internet
I had purchased the internet and found that it was hit and miss. I mentioned this to the front desk and thought that I should be refunded the cost. I did receive an apology but that was all. I would think in a 4 diamond hotel internet should be free not only in the lobby but also the room.
July 15, 2014
Rated 5 out of 5 by Pinot Wonderful location
The Bayshore is located in a nice quiet area of down town Vancouver and we didn't hear any street noise. Peaceful setting with lovely view over looking Stanley Park and Marina. Dog friendly hotel that makes it feel more like home. Staff was very helpful and cheerful and we had quite a few requests over our stay this Christmas.
December 30, 2012
Rated 5 out of 5 by JeanF Great Hotel
We upgraded our room to a harbour view, the extra cost was well worth it for the lovely view over the harbour and the lovely sunsets.
September 9, 2014
Rated 5 out of 5 by daisylee12 Free Night Award
I was skeptical of using a free night award for one night stay - thinking I would be treated differently. I was graciously welcomed, had a very comfortable, safe and relaxing stay. Rooms, although tower is dated, it is well kept. All staff were genuine and welcoming. The view of the water - even when raining is wonderful.
December 2, 2011
Rated 5 out of 5 by TESTING123 parking fee
The only issue I have is the parking fee. Your parking fee is outrageous. Across the street parking fees were only $13.00 per day.
I choose to park my car at a friends place and take the bus to the hotel. SPG members should be allowed to park free.
August 6, 2014
Rated 5 out of 5 by Jenna87 This hotel was amazing!
We had such a great time at your hotel. There was everything we needed and more and we couldn't have been more happy. The pool was awesome and my 2 yr old son was welcomed with a smile at your restaurant and everywhere else for that matter. Thank you for having us and we will most definitely be staying with you again :)
July 19, 2013
Rated 5 out of 5 by 00000010 Excellent value.
Clean, well-run and helpful staff. Location very convenient to business center and to tourist attractions.
September 10, 2014
Rated 5 out of 5 by Bucky73 Vancouvers Best
This hotel had something to meet everyone's needs, even pets! Loved that it was near the water activities and Stanley Park. Most things were in walking distance or a nice bike ride. Would definitely make this a destination resort in the near future.
August 2, 2014