ウェスティン・ジョージタウン,ワシントンD.C.

  • アメリカ合衆国
  • 20037
  • コロンビア特別区,
  • ワシントン
  • 2350 M Street N.W.
  • マップ

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Rated 4.2 out of 5 by 319 reviewers.
Rated 3 out of 5 by Good location for Georgetown and GW. My daughter and I had a lovely visit to the area. Unfortunately the female who checked us in was unprofessional. I gave her my passbook information, my license and Starwood American Express and she refused to let me check in unless I called my husband and he told her it was ok. Our names and address on my license are the same, and I have traveled all over the country on this account without having to have my husband talk to the hotel help before. She said it was for security purposes, but that was a lie. My photo license confirmed I was who I said, and the Starwood Amex proved it was my account, as well as the fact that I had the passbook account information and reservation confirmation on my iPhone. And I could have called anyone and handed her my phone. She was trying to give me a hard time for some unknown reason. She also refused me extended checkout which is a privilege of gold membership. I should have spoken with management, but I did not want to make a scene. When next we visit DC I will likely go back to the W as the staff there were phenomenal in every way. March 30, 2013
Rated 4 out of 5 by Forgotten amenities Nice one-night room for a frequent guest. Didn't notice until early AM that Housekeeping had forgotten to stock room with shampoo and shower gel. Too late to call for service. Small thing but shouldn't have happened. June 7, 2013
Rated 4 out of 5 by Great Location Hotel is in great location. Starbucks Coffee just across street. Walls are paper thin so you hear the noise from other rooms above you and beside you. The pillows were also uncomfortable for us. June 30, 2014
Rated 5 out of 5 by Home away from Home I travel to the DC area every 3/4 weeks and this hotel is my home away from home. Comfortable, inviting and always an amazing professional staff August 16, 2014
Rated 4 out of 5 by Quiet and a great night's sleep The hotel was in a good location for business purposes because it was near the offices I was visiting. The room was nice, clean and comfortable. Best of all, it was quiet. July 24, 2014
Rated 5 out of 5 by Loved it!!!!!! We absolutely loved the hotel and the staff were sooo nice. We were highly impressed with the accommodations and cleanliness. August 22, 2014
Rated 5 out of 5 by Wonderful staff Front desk was especially gracious and helpful. All staff we encountered were wonderful. Outdoor pool and fitness center were less than desired but overall lovely stay. July 22, 2014
Rated 5 out of 5 by Great escape Visited for a conference and really enjoyed the top notch service and the excellent room stay. This hotel is like a wonderful retreat while you are working. July 31, 2014
Rated 4 out of 5 by Excellent staff! The staff is just amazing! Warm and mindful.. I am here three night every week and they rally do make it better! This week my interaction with Aldo was great.. He shred some good running tips with me too' October 21, 2012
Rated 5 out of 5 by Great experience Staff were patient, friendly and helpful in meeting my business and transportation needs. Conference amenities were above average, especially the food. The room was clean and the bed was very comfortable. January 30, 2013
Rated 3 out of 5 by Not enough for Platinum members Room was nice but other than 500 points for platinum little is offered like continental breakfast. They say that is one of the platinum choices but that is a poor option as 500 points are more valuable November 23, 2012
Rated 2 out of 5 by Did not meet expectations / Staff unhelpful It is my expectation that when one makes a reservation at a hotel, the purpose of that reservation is to have a room available at the date and time specified. I reserved a room at the Westin in Georgetown, Washington D.C. for a wedding in town. I used to live in the area, but as to not impose on friends, I reserved the room suggested by the wedding party. When I arrived, I was told by the hotel that my room was not "ready" and that I would have to wait an extra hour for it to be available; the exact time I would need to leave to be able to get to the wedding. When I explained I needed a room in which to change and get prepared for the wedding, they were equally as unhelpful, and I ended up having to impose on another wedding party member's room to get prepared. At the actual wedding, I discovered that the hotel staff had offered another wedding guest complimentary breakfast and parking for their mix up on his room. When I returned to the hotel to check out, I informed the front desk of the unequal treatment, and after 20 minutes of much cajoling, they reluctantly paid for my parking. May 30, 2012
Rated 5 out of 5 by Great comfortable location This hotel has it all - very comfortable stay. Quiet, good location, accommodating staff, free newspaper, 2 restaurants. The only downside is the room snacks are a bit pricey. June 30, 2014
Rated 5 out of 5 by great location and rates this hotel is centrally located in georgetown, easy access to great food and dining, friendly and professional staff, excellent work out facilities and the rooms are comfortable. highly recommended. November 21, 2012
Rated 5 out of 5 by Hotel is very comfortable Only stayed two nights but accomodations were very comfortable and well appointed. Room service was good, but prices extremely high. A lot of extra fees added to bill. July 11, 2014
Rated 1 out of 5 by The hotel me our expectations. a pleasant stay. a very professional staff that answered all our needs. JEFFREY GAVE GREAT RECOMMENDATIONS ON PLACES TO SEE AND WHERE TO DINE. will stay in a Westin on next vacation. June 3, 2014
Rated 5 out of 5 by Great stay as always This is an excellent property, one of our favorites. They have created an innovative new position of Stay Ambassador who was very polite, professional, helpful, and a great Westin representative January 3, 2013
Rated 5 out of 5 by Wonderful location, great staff This hotel is located a few short blocks from the Foggy Bottom Metro. Great location to access all of DC. The property is well kept, the staff always pleasant and accommodating of requests. March 23, 2013
Rated 4 out of 5 by Good hotel/Lots of hidden fees The hotel was a good, comfy hotel but when I went to check out there were lots of hidden fees due to the "magnets". I got it resolved but I did not appreciate the extra time checking out. March 3, 2014
Rated 5 out of 5 by Excellent location and experience Our family stayed at this hotel for Easter weekend. Rooms were nice size, clean and super comfortable. Location was right ibetween Georgetown and the tourist district by the Smithsonian. April 12, 2012
Rated 5 out of 5 The hotel staff was incredible I would highly recommend this hotel because of the caring, pleasant, and professional staff. They met and exceeded every request. Washee was always on point and so pleasant to work with. July 19, 2013
Rated 5 out of 5 by Great stay! This hotel was one of the best Westins I have ever experienced. Excellent staff, beautiful upgraded room, extremely helpful concierge Lana Kim. Thanks for a wonderful family experience! December 26, 2013
Rated 5 out of 5 by Friendly, wonderful service Hi enjoyed this hotel very much. Every employee was so kind and helpful and friendly. The room was lovely. $14.00 for a glass of wine not so good....but overall a great place to stay. August 26, 2013
Rated 5 out of 5 by Pro Assurance The location staff and service were excellent, the food I was average saved by the closeness of Ris and the Iroquois all a block or so away. July 13, 2014
Rated 4 out of 5 by Good business person's hotel Have stayed here several times and works for me. Up to Westin standards except restaurant services are limited and no evening lounge really to relax in, thus a 4 and not a 5 August 19, 2012
Rated 5 out of 5 by Wonderful stay in the winter We stayed here over the Christmas holiday in 2012. This had one of the nicest hotel bathrooms that I have ever seen with a large curbless shower and even larger soaking tub. September 17, 2013
Rated 5 out of 5 by Fantastic weekend We had a wonderful time at this hotel for a quick family getaway. The front desk staff and bellman went above and beyond to accommodate our needs and make us feel welcome. June 29, 2012
Rated 5 out of 5 by everything about our stay was great the staff was great. We celebrated our anniversary and we had a cake and champagne in our room waiting. The room was huge and very clean. Everyone was polite and helpful. August 11, 2013
Rated 5 out of 5 by Great! Location was great. Room was spacious. Staff was very nice especially Lana, she was very helpful in recommending nearby establishments for food and entertainments. April 29, 2014
Rated 5 out of 5 by very helpful staff Everyone was very helpful but I must single out 2 people, Deeney and Amadou were extremely helpful and knowledgeable, I have never been greeted by 2 more better people. July 31, 2012
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