The Westin Michigan Avenue Chicago

  • 909 North Michigan Avenue
  • Chicago,
  • Illinois
  • 60611
  • Estados Unidos
  • Mapa

Tarifas y habitaciones

Cerrar

Niños por hab.

Esta información nos permite identificar las habitaciones que mejor se adaptan a su grupo y prepararnos para su llegada.

Vea los términos y detalles de las habitaciones para obtener información sobre los cargos por camas plegables o personas adicionales.

Política de edad mínima

Los huéspedes deben ser de 21 años de edad o mayores y contar con una identificación con fotografía para reservar una habitación.

Rated 3.6 out of 5 by 578 reviewers.
Rated 3 out of 5 by First time stay at Westin This is my first time stay at Westin. Kind of expecting a little more from service and room deco. When I check in nobody ask me if I have a SPG number, are they not promoting it? Unfortunately my co-worker told me later to call the front desk to give my SPG number so i can get free internet, otherwise I will have to pay each day. March 8, 2013
Rated 3 out of 5 by Noise Beautiful hotel but the noisiest hotel I've ever stayed in - all night long noise from inside the hotel - not sure if it was the elevator or what but like I said I've never experienced that before from inside. We attended a wedding there and it was beautiful and the food was excellent. December 10, 2013
Rated 5 out of 5 by This hotel has excellent features I have stayed at this hotel many times over the last several years. Each time I have stayed at the hotel I have found that the staff goes out of its way to accommodate the needs of its guests, whatever they may be. The staff is always pleasant, courteous and respectful, and the hotel itself is always clean and well-furnished. July 12, 2012
Rated 2 out of 5 by Not what it once was The lobby is clean and bright, but the hallways and rooms are old and dingy. The workout room had broken machines and was way too hot inside. The outlets in my bathroom didn't work. I can remember the Westin on Michigan Ave from 20 years ago that was much more special and luxurious. It definitely did not meet my expectations. January 24, 2013
Rated 3 out of 5 by Location Good... Rooms need updating The location of the hotel on the mile is great. The rooms were blah. There were cracks in the ceiling and you could see the dust in the alarm clock. The hotel rooms are in need of a major remodel to compeat with the other newer hotels near and on the mile. December 29, 2013
Rated 3 out of 5 by Hotel rooms are outdated This hotel needs some updating. The lobby is very nice but the rooms are very outdated.The bathroom is very small and the water pressure is weak for the shower. The WiFi connection is very weak and sporadic which is difficult for the business traveler where there is a need to stay in touch with the office and clients. September 20, 2013
Rated 5 out of 5 by American Girl package This was an incredible experience end to end. The girls had a wonderful time including beds for their dolls and American Girl Store is right across the street. This is definitely a 9 year old birthday that will always be remembered. Staff was excellent - room was great - exactly what you expect and love from the Westin! April 8, 2013
Rated 5 out of 5 by Great Experience Great Location Every time I visit Chicago I stay at the Westin on Michigan Ave. It has a great location. Staff is extremely friendly and helpful. The bar/restaurant on site are very good. The room was clean and comfortable. I will continue to stay at this property whenever I am in town. Thank you Westin staff for an amazing trip! September 9, 2013
Rated 4 out of 5 by Great Location I really enjoyed my stay at Westin Chicago. The location is the best, rooms are very confortable. The only bad points were that the TV had a little of bad quality on some channels. The room space is perfect. The lobby is small for all the everyday movement and people. I think that there is not enought staff October 15, 2013
Rated 4 out of 5 by Perfect Spot The hotel is located in one of the best spots in town, near all the stores and very close to the train station. Our room had a great view of the Magnificent Mile. Overall hotel staff was great, Ashley checked us in and was very nice and friendly. Will definitely stay there again when I return to Chicago. October 22, 2013
Rated 4 out of 5 by Time to update I love the location of this hotel on N. Michigan Ave convenient to all the activities on the street with a great staff. BUT, it is overdue for refreshing. The hallway carpets are stained/soiled, lighting is substandard, and about 75% of the time one of the elevators is out of service making for some long waits. September 16, 2013
Rated 3 out of 5 by A bit disappointing We had no heat in our bathroom whatsoever. It was freezing in there. Also, we were close to the elevator and you could hear it all night long. After checking out, we were erroneously charged for the use of the stocked refrigerator. We have since been credited, however we did not need this additional aggravation. February 4, 2013
Rated 5 out of 5 by Stay 7/14/2013 My granddaughter and I spent two nights here for our time in Chicago and she as we'll as myself had a wonderful stay. The staff was there to help in anyway we needed. If I had one problem it was that I would not cool the room as we wanted. But then again it was very hot out. We would stay again in a minute. July 17, 2013
Rated 2 out of 5 by Below SPG and Westing standards This is a below SPG/ Westin standard hotel Besides that, I am not sure if I was upgraded to a better room (as told to me by the staff) If what I got was an upgraded room, not sure what the level below would be like 1st time I have been disappointed by an SPG hotel December 6, 2013
Rated 5 out of 5 by Our place! We stay every year for our anniversary. Will be back again for the big 20th next year!! February 3, 2014
Rated 4 out of 5 by Upkeep Celing should never be spot painted. it gives the room a bad appearance. it makes it appear as if management does not care. The closet had a bad odor. I noticed this after we came back to change for the evening. I didi not mention this to the front desk as I did not feel like playing "room shuffle". September 16, 2013
Rated 3 out of 5 by Subpar room I have stayed at this hotel a number of times and I am sure all hotels must have their unfortunate rooms but this is the first time I have had one at this hotel. It was just disappointing when you know how nice other rooms are. I booked it the way I always do but must have drawn the short stick this time. January 17, 2013
Rated 5 out of 5 by FANTASTIC STAY!!! There is nothing better than having a room ready when you check in that over exceeds your expectations. We were downtown for my husbands surprise birthday weekend and the room was wonderful! Very cozy! Thank you for a easy and comfortable stay! We will return! December 9, 2013
Rated 4 out of 5 by The Location of this hotel is Excellent The location of this hotel is excellent-go right you have the parks and shopping...you go left out the main entrance you have the shops and tons of eating location....the playhouse is also only a block or so away-you can walk or take a short cab ride everywhere in downtown Chicago~ November 11, 2013
Rated 1 out of 5 by AWFUL Valet Parking My experience at the Westin on Mischigan avenue was ruined by my valet parking experience. The staff was completely disrespectful, and kept me waiting almost one hour to park my car. The hotel is nice, and the servic e at the desk was exceptional, but it was ruined before i even got there by the valet. May 28, 2013
Rated 4 out of 5 by Price Quotes Deceptive We were told that our stay would be $129 per night. Now I can understand the extra $20 in taxes per night but NO ONE told us it would cost $60 per night to park there. So our $129 a night ended up being over $200 a night and we were NOT happy about it. Truth in price quotes would have been appreciated. February 17, 2013
Rated 5 out of 5 by Thanks for the help I had mistakenly made my reservation at another Westin in Chicago and did not realize it until I arrived at the hotel to check in. The woman that was checking me in quickly called the other hotel and transferred my reservation with no issues or additional charges. Actually recieved a better rate! February 7, 2013
Rated 3 out of 5 by Rooms We were in a "traditional" room and found its layout, closet size and furniture facilities to be lacking. We do not believe that we received appropriate value for our rate and should not have to pay a premium to get a "descent" room.. Your standard room ought be to at a higher quality and size. April 15, 2013
Rated 5 out of 5 by Great Staff From the wonderfully friendly welcome of Yvonne at check-in to checkout (including the waiter staff at the Grill) the staff were especially friendly and helpful during my stay. This was even before being identified as a Starwood Member ...upon identification as an SPG member it got even better. February 4, 2013
Rated 5 out of 5 by Well cared for My stay was fantastic! From the very beginning of being greeted on the sidewalk by the doorman to incredibly courteous staff to having the doorman help me flag down the shuttle van driver and helping me with my suitcase. It was a terrific experience. Amazing food, hospitality and accomodations. January 28, 2013
Rated 2 out of 5 by I was disappointed We have been coming to the Westin Michigan Ave for 5 years now to celebrate my mother's birthday. This year she was 84, quite an accomplishment. This year we were all dissappointed in our rooms and the hotel in general. It badly needs a facelift and some life breathed in to it. October 28, 2013
Rated 5 out of 5 by Always a great stay Have stayed at this Westin several times, and am never disappointed. Frequently receive a room upgrade. Very comfortable. Wish they had a concierge's room for Starwood members. But very nice place and will not hesitate to stay there again. December 15, 2013
Rated 1 out of 5 by Poor service We had a roll away bed ordered for our daughter. We did not have it set up as we checked in. We were told it would be delivered in fifteen minutes. Then delivered at 7 We attended the wedding reception told it would be delivered at 11 finally delivered at 2:30 am. Totally unacceptable. September 2, 2013
Rated 4 out of 5 by Visit with granddaughters My friend and I decided to take our granddaughters to Chicago to visit and have lunch at the American Girl Place. Your hotel was recommended as having an American Girl Package. C.N.- Business Travel Sales Manager, helped me make this a dream come true for the girls, the grandmothers, and even the dolls. C.N. not only coordinated the package for us, but also recommended different things to do. We couldn't have asked for a nicer and more cooperative contact at the hotel. The girls loved their American Girls doll beds, the ice cream sundaes, the discount coupons for meals, and the American Girl in-room movie. My friend and I were very happy with the way the entire staff worked to make the girls' experience the trip of a lifetime, from the concierge who made sure the doll beds were in our room on time, to the lady at room service who made a beautiful tray for the girls' ice cream sundaes. We highly recommend this package for any family visits to Chicago which include visiting the American Girl Place. October 3, 2012
Rated 2 out of 5 by An underwhelming Westin Friendly staff but facilities are below average. I was upgraded to a deluxe king room with an extremely noisy ventilation system. An evening beer is $20 delivered. $9+$5 delivery +24% gratuity. As an SPG Platinum member and recent Westin guest I wouldn't return unless I had to. September 30, 2013
<<prev 11 12 13 14 15 ... 20 next>>