Rated 5 out of 5 by AZ67 Great hotel
I have stayed at other hotels in Copley, however, the Westin is the most comfortable one.
They gave me a nice upper room with excellent view over the Charles River.
In summary, I advice anyone looking for a great stay in Boston to try this hotel.
August 17, 2012
Rated 5 out of 5 by RAM1 Great Hotel
I was upgraded to a junior suite and it was wonderful. The view was really stunning. I appreciated the welcome fruit and cheese platter. The hotel is decor is very nice and well-maintained. I would definately recommend this Starwood property.
June 14, 2012
Rated 3 out of 5 by MatthewMcD Great Location
You cannot beat this location. Everything is within a few minutes walk or just hop on the T. The staff was pleasant but the hotel's attention to detail was disappointing. On our floor there were plates and glasses left in the hall for HOURS.
July 30, 2012
Rated 4 out of 5 by rawhide619 Great Location
Typical Westin experience in a very central Boston location near Newberry st., malls, and T. Staff was efficient making check in and check out easy and effortless. Very acceptable room as expected with Westin hotels. Location is exceptional.
October 11, 2012
Rated 5 out of 5 by SharePointJames Excellent Stay
The hotel was top notch, from the check in process to the check out process. The room was kept extremely clean, and even though I requested no towel changes for 2 days, they restocked all supplies, neatened up the used towels, made the bed.
July 30, 2012
Rated 4 out of 5 by Lucy16 Great location
I liked the experience in Boston and its because I made a great choise by staiyng at Westin.
January 16, 2014
Rated 4 out of 5 by winter1 dirty bathroonm
I was shocked to see long black hairs in the shower- on the floor, walls and curtain. The shower tiles are also in need of a good cleaing.
The temperature control in this room did not seem ot work well as the room was humid and not cool.
August 5, 2012
Rated 5 out of 5 by Traveler32247 Good Hotel
Hotel is in a great location right next to the subway which goes directly to the airport. The room was nice. I attended a conference held at this hotel and the conference venue was also top notch. I would recommend a stay there.
September 25, 2013
Rated 5 out of 5 by Swoozie Upgrade, and great front desk service!
We had a great experience at the Westin last weekend. We were upgraded to a suite which meant we had a very comfortable setting to watch a movie after a long day at the regatta. Carly at the front desk was very helpful and professional.
October 24, 2012
Rated 5 out of 5 by Sc0rpGuy The Westin Copley in Baahston (Boston)
Lovely hotel. Comfortable, clean, good food, nice ambiance. I was a guest on business and found time for some rest and relaxation as well. The hotel was a great "home base" during my stay. I would return.
November 17, 2013
Rated 4 out of 5 by binder22 Hotel Location
Hotel was easy to access the Hynes Convention Center
January 22, 2014
Rated 4 out of 5 by Carolyn26 Expensive
Hotel was nice, close to subway and library, internet only in lobby without a hefty fee, with parking and taxes (a third tax for "Convention Center"...) a $279.00 room rate ended up costing $416.00, nice hotel ~ but not that nice.
August 19, 2012
Rated 5 out of 5 by LadySmyles Enjoyed my stay!
Last weekend, I stayed at The Westin Copley Place, Boston. The room was very nice - the comfy bed being the highlight! The staff was helpful and I loved the mall that was attached to the hotel. I would definitely stay there again.
October 17, 2012
Rated 5 out of 5 by bobwwwwwwwwwwwwwwww One flaw
I am violently allergic to Aloe. Every amenity was laced with this substance. While I understand that this is not a problem for the vast majority of visitors, it would be nice if Starwood would offer and option on request.
August 26, 2013
Rated 5 out of 5 by Veedee Great Weekend Escape
We had a woderful weekend at the Westin Copley. Great room with an amazing view of the city. Shop at the mall and dinner/breakfast in the hotel. Highly recommend a weekend getaway at the Westin Copley..
November 4, 2013
Rated 5 out of 5 by sokrmom53 Great stay!
I enjoyed my very short visit to Boston and staying in your hotel. The room was very pleasant and comfortable, the staff is outstanding and very helpful and the food is delicious. The bar is over-crowded, noisy and dark.
August 24, 2013
Rated 5 out of 5 by Roadwarrior24 Perfect Stay
I booked the room on a very busy time, then when checking in the computers were down. I was able to get checked in and off to my meeting despite the craziness. I was very impressed with the service and pose the staff showed.
December 11, 2012
Rated 4 out of 5 by Stepkap Boston
Cofortable room. Hotel and lobby quiet but not boring.
Buffet breakfast is overpriced for the assortment offered. Should have a lower cost buffet for those that desire little more than a bowl of cereal and a cup of coffee.
December 5, 2011
Rated 3 out of 5 by AnonymousTraveler pros and cons
pros: nice location, spacious lobby, great view from the room, comfortable bed, pleasant water temperature in the pool.
cons: very expensive breakfast buffet, additional charges for internet access, no fridge in the room.
September 25, 2012
Rated 5 out of 5 by JRJwinterberry Great Location in the winter
Walk to almost everything indoors, restaurant, shops. Short walk to Best movie theatre (amc) in Boston, best Sunday Brunch ever at Towne, reasonably priced!
December 16, 2013
Rated 5 out of 5 by rick05 Great Location
Easy/efficient check in. Platinum status recognized with a junior suite upgrade and late checkout offer (which we used). Very good breakfast. Only negatives: small bathroom & slamming doors. Would stay again.
October 10, 2013
Rated 4 out of 5 by cacti1 Boston stay
Parking price extremely high. Restaurant service slow. Had to signal receptionist that we were waiting for a table--waited 4-5 minutes before got attention --they were talking and paying no attention to customers !
September 12, 2013
Rated 4 out of 5 by Socrates Quiet oasis inside Copley mall
Separated from the main mall area by a glass bridge, this Westin provides a comfortable home away from home.
New or recently refurbished, clean and comfortable rooms, although most rooms have less than impressive views.
August 3, 2012
Rated 4 out of 5 by DrNorma2 great hotel. cable tv options need work
I enjoyed my stay at this hotel for a conference but was disappointed not to be able to watch my favorite cable TV. There was FOX and CNN but no MSNBC. Very disappointing. I couldn't wait to leave.
October 28, 2013
Rated 3 out of 5 by rks18 Valet area staff needs serious improvement
The front desk staff is very good, but the valet/reception need some serious improvement.
This is the 1st and last impression when a guest leaves, and unfortunately this service needs to be improved drastically.
September 2, 2013
Rated 5 out of 5 by CillaBBoston Extremely pleased with stay
The room was comfortable and clean, and very well set up with outlets, and amenities. Eco-friendly, and the staff were all above average helpful.
December 16, 2013
Rated 2 out of 5 by Zafar this hotel does not meet the crieteria of a Westin hotel
The door staff have no clue how to help a guest and give directions for any information or address.. neither they show any support or greetings for guest coming in or going out. very very average service at doors.
September 5, 2012
Rated 4 out of 5 by Jan1950 Comfort in a great location.
Visitors from Australia staying in New York wanting to explore Boston. Your hotel was perfect for comfort and convenience, located close to the historical sights and across the road from Amtrak "Back Bay" Station.
October 1, 2012
Rated 5 out of 5 by NJM42 Great location, excellent hotel
My teen daughters and I decided last minute to come to Boston for a night. The hotel staff was helpful and accommodating. The room was perfectly clean and the beds truly were heavenly. We can't wait to come back!
August 14, 2012
Rated 5 out of 5 by Nan1978 Excellent Visit
Being a SPG, I have stayed at several Westin Hotels and Resorts. The Boston Westin ranked at the very top! Thank you for an enjoyable visit. My husband and I will be back!
November 25, 2013