ウェスティン・シカゴリバーノース

  • アメリカ合衆国
  • 60654
  • イリノイ,
  • シカゴ
  • 320 North Dearborn Street
  • マップ

空室状況&料金

閉じる

お子様/1室

この情報をご提供いただくことで、お客様のご宿泊に最適な客室を探して、ご到着に備えて客室を準備することができます。

折り畳み式ベッドと追加人数料金については、客室規約と詳細情報をご覧ください。

年齢制限ポリシー

お部屋のご予約は21歳以上のお客様に限定させていただきます。

Rated 4.2 out of 5 by 448 reviewers.
Rated 5 out of 5 by Great Hotel, Great Location This was one of the best, if not the best, hotels I've ever stayed in. I usually stay at the Starwood resorts and can be disappointed in hotels. However, the room and bathroom were very spacious. I enjoyed having an iPad available to research attractions and restaurants in the Chicago area. If anything negative could be said it would be that I would have liked to have a personal fridge and not just the mini bar. Overall, an excellent stay!!! July 20, 2014
Rated 4 out of 5 by nice rooms was nice motel but air conditioning would shut off if no movement in room .would get very hot.motel tell staff said it was way it was. July 22, 2014
Rated 4 out of 5 by Still waiting We ordered at check-in a mini-frig and it never came. Too busy to re-order. Also the faucet leaked in the bathroom. And we went w/ the "green" for no room cleaning for the first night. We did not realize it was for all three nights, as we ran our of soap and clean towels by the third night. July 21, 2014
Rated 4 out of 5 by Great location on the Chicago River. This hotel is located right on the river. The best of Chicago is within easy walking distance - shop, eat, play. Lovely conference facilities. Front desk has easy, quick check-in/check-out. Maid was very accommodating. Other staff (doormen, concierge, restaurant), not so responsive. July 21, 2014
Rated 3 out of 5 by Michelle The hotel is in a nice location. Parking was very expensive. No refrigerators in the room...plenty of expensive shots of liquor...no water pressure in sink /shower. July 21, 2014
Rated 4 out of 5 by Great weekend stay Our visit, from start to finish, was great. The staff was very friendly and everyone was able to answer our questions. I had informed the staff in advance that my wife and I would be staying there for our anniversary and they were kind enough to upgrade our room to a slightly bigger River view room. My overall rating would have been 5 but for two things: (1) The water pressure in our shower was subpar; and (2) The in-room wifi (~$15) was difficult to connect to with our iPad and iPhones, and when we did connect to it, the signal was weak and slow. We will definitely stay there again, but will probably stay away from paying for the in-room internet. July 7, 2014
Rated 4 out of 5 by Welcoming Staff did a nice job of accommodating some unusual needs upon my arrival. However, my Ambassador had made arrangements for an early check in with no additional fees being charged for doing so and they did charge me for an entire extra nights stay. July 17, 2014
Rated 3 out of 5 by dark and dingy horrible lighting in the room.cheap wallpaper and carpeting. 50 dollars for breakfast? July 17, 2014
Rated 3 out of 5 by There's Room for Improvement Hotel was updated, clean and looked impressive, but the bed and pillows needed replaced - they were lumpy and not at all as comfy as advertised. The lighting in bathroom and refreshment center/closet area in room was way too dim. Dinner menu in lounge didn't impress us so we went out. Had breakfast buffet and for $22 it was disappointing: "fake eggs"; cold potatoes. July 15, 2014
Rated 5 out of 5 by Awesome Westin I stayed at the Westin Michigan Ave and the Westin Chicago River North on this visit, and both are fine hotels, but the Westin Chicago River North did stand out between the two. The staff at River North was more friendly and attentive and the property was overall a bit more luxurious and cleaner in common areas. I'd be happy to stay at either again, but if I had to choose, I'd choose Chicago River North! July 14, 2014
Rated 2 out of 5 by MIssing the Mark! This is my second time staying at your hotel in the last few months. While the staff is great and the lobby etc very typical Westin, this facility is missing the mark on the details: NO AVAILABLE plugs on the bedside table. Ridiculous and more than annoying. I commented on this my last stay. I am shocked that I can stay at Hampton Inns in rural areas and have a two pronged outlet with three USB connections on EVERY bedside table, but not at a $300+ hotel supposedly for business travelers Towels that are falling apart. Happy to send the picture I took Lamps that need repair as they no longer stand up straight and are wobbly Main bathroom light that needs to be fixed due to the constant and loud buzzing noise (so annoying I even recorded this) Coffee pot that I am glad I looked in the water reservoir as it had crumbs in it -- seriously, they looked like they were from an oatmeal cookie. Obviously, I didn't use this. Beverage center where the cabinet door latch is missing so it didn't want to stay closed. ALL of these things should be noticed by your housekeeping staff and noted for extra cleaning or repair. Together, they made for a sub-par SPG experience. July 16, 2014
Rated 5 out of 5 by Hotel is great Location and amenities in the hotel were great. Recommended parking be included in the price of the hotel. My room expense was covered by a third party. I'm almost certain they unaware of the parking situation and you have to pay to park. Easy to navigate to hotel to most major city attractions. July 15, 2014
Rated 5 out of 5 by the Suite in 19th floor assigned to me was excellent The rooms were clean, the bed was indeed "heavenly",the amenities high-end. The 20th floor breakfast was ample, tasty, and the hardworking staff very helpful. July 14, 2014
Rated 5 out of 5 by This hotel has great staff The staff at the Westin were very friendly and helpful. Upon check in, the front desk staff was welcoming and let us know that he would help us in any way he could to make our stay pleasant. July 14, 2014
Rated 5 out of 5 by Short but Wonderful! It was a short one-night business trip but it was a memorable one. Staff were genuinely friendly and helpful. It was my second stay at this hotel and the last time was a year ago but I felt like I have been there regularly. Lisa from concierge was very helpful and recommended a wonderful Asian restaurant called Slurping Turtle as I had wanted Asia cuisine. It was more than satisfying - Thanks again Lisa, I did not see you after that and could not thank you personally! The bed was very comfortable-as always with your Heavenly beds. Your service quality throughout my interactions with your staff was always friendly and warm. Will certainly recommend to anyone going to Chicago. May 19, 2012
Rated 1 out of 5 by strange billing i left a voice mail and an email requesting clarifation of the bill -- i can not tell what i actually paid --- both voice mail and email prliminary from your company said i would get answers within 24 hours but all i got was this survey -- i need to know what i got billed .... please July 12, 2014
Rated 5 out of 5 Great Staff A smaller SPG property along the Chicago River. While the hotel has limited views, they are okay; but the hotel is in a great location so it's all good. There were two weddings the weekend I was here, so I was unable to use a suite upgrade or get upgraded at check-in. However, the regular room I received was very nice and decent size for a downtown hotel. Katelyn from the front desk was very apologetic and really started my stay off great even without the upgarde. There is no pool at this property so if that is a big deal, select a differnet SPG property. The club lounge is nice and had good breakfast and appetizers. July 1, 2013
Rated 3 out of 5 by Mostly nice The hotel's outward appearance is beautiful. The lobby and conference rooms were quite nice, pristine. The bedroom was comfortable. However, the room itself had a few shortcomings, such as a broken hair dryer, broken door stop, loose electrical outlets, and poor lighting. July 7, 2014
Rated 2 out of 5 by Not my favourite Westin stay We paid extra to stay in a deluxe rm on an upper club floor room with access to the lounge to ensure a more comfortable stay. When we were checking in we were hesitant to take a room close to the elevator but were assured that it wouldn't be an issue. We should have stuck with our first thoughts because it was very noisy throughout the night in the hallways and it continued to disrupt our sleep. Also, the room next to us had two wake up calls sometime between 4:30am and 5:30am which I could hear very clearly and then afterwards a gentleman speaking loudly into the phone. Also, when I asked for additional towels to be sent to our room on our second day, since we opted for the green option and not have our sheets changed, they didn't take the used ones which we left over the tub and the fresh ones were put over the bathroom sink. We agreed to the option because it's okay to not change the sheets for a short stay but we do expect towel service. We have stayed at many Westin Hotels throughout Canada and the US and I have to say that this did not measure up. Lastly, the drive back to the airport was with a hotel vehicle and we were lucky to make it there without incidence due to his erratic driving and the vehicle smelled both of vomit and smoke. On a positive note the concierge desk was always available and helpful and gave great dining advice. July 8, 2014
Rated 3 out of 5 by A Westin "fan" is disapponted Let me first say that I love the Westin hotels. I stay in them often for business, and am rarely disappointed. This was the exception. Great hotel, great location, and great view from my room. However, the room temperature varied greatly (even when the thermostat was as low as it could go). As a result...I woke up several times in a hot room...not a great night of sleep. For what its worth, I talked to others I was traveling with about this - and some had the same problem...others didn't. For the amount of money we were paying for the room rate, you would think this wouldn't be an issue. April 30, 2012
Rated 5 out of 5 by This hotel continues to shine The Westin Chicago River North has been my "home in Chicago" for 5+ years. The management and staff treat returning guests like royalty. From the welcoming at the front door, to the clean, up to date rooms, and their signature beds, I remain a high return guest. The common areas are open, inviting, and well staffed to meet any need. You won't be disappointed with the high quality experience at their rates. July 4, 2014
Rated 5 out of 5 by Chicago The staff was very friendly and professional. July 7, 2014
Rated 4 out of 5 by Great Location Very nice hotel, location is great. Club lounge food selection needs to be better especially for breakfast. Want to say that Kwasi in the Club lounge did a great job and is very personable. July 6, 2014
Rated 2 out of 5 by Unprofessional frontdesk staff I have been a regular visitor to the Westin since two years, really like the place more so for its comfortable rooms than anything else. This changed when I tried to check in tonight at the frontdesk, due to some issues with the frontdesk card machine, my card wasn't accepted. Upon offering to pay by cash, I was refused a room for the night by the Manager on duty. This is easily one of the worst things a hotel can do to its more loyal guests. I ended up dragging all my luggage to a hotel nearby at 12 in the night (where my card magically seemed to work). Being a Platinum member, this treatment has led me to re-think my association with Starwood. As far as this Westin goes, I'm never returning back again!! May 4, 2013
Rated 5 out of 5 by Comfortable and convenient Roomy and comfortable, and within steps of a variety of restaurants at all price levels. July 5, 2014
Rated 5 out of 5 by Perfect as always I stay here often and it was perfect as always. From the doorman, to check in to the bar staff...always a great stay. Of course I love the Westin beds! July 3, 2014
Rated 5 out of 5 by Wonderful stay We had a wonderful stay in Chicago. The staff was helpful and courteous - so much that we will be staying at this hotel the next time we come though. They are working on a bridge across from the hotel which is a bit loud during the day, but cant really be helped. July 2, 2014
Rated 4 out of 5 by Professor comfortable convenient location July 3, 2014
Rated 5 out of 5 by quality hotel everything was nice. room was comfortable, with a great view, and the staff were accommodating June 30, 2014
Rated 5 out of 5 by Made Our Anniversary Special We appreciate the kind service we received from your hotel in making our anniversary so special, including the room upgrade (to a beautiful room) and the complimentary treat you left us when we arrived back to our room after dinner. The room was spacious and clean and the beds were so comfy. The staff are very professional and polite. And, although it was a little thing, we loved the hot chocolate you served to guests coming in from the December cold. We are planning a spring trip again to the Westin. This is also a great location to good restaurants and Michigan Avenue. Thank you to all the staff! December 11, 2011
<<prev2 3 4 5 ... 16 next>>