Rated 5 out of 5 by BAsel2 I thoroughly enjoyed my stay
I thoroughly enjoyed my stay. The staff were
courteous and went out of their way to accommodate my requests.
May 3, 2014
Rated 5 out of 5 by DCJ10 This hotel is the best for relaxing and enjoying the buzz of Waikiki
We visit this hotel many times and what makes it special is that we are not just treated like a number, we are welcomed back and always taken care of, The service is excellent.
March 14, 2013
Rated 5 out of 5 by Tony51 Moana Surfrider, Waikiki
Awesome, from the size of the rooms, to the proximity to the beach, to the look and feel of the hotel itself right down to the quality of the food and the staff. Awesome!!!
January 20, 2013
Rated 4 out of 5 by BigLi77 Exquisite Location
We stayed in this hotel just for 2 nights before our final destination. The hotel overall was above average, but the location on the beach was probably the best in Waikiki. The service was excelleny, the rooms werr nice and spacious, and sitting out on your individual porch is choice. We had three people in our room and only two double beds, so we asked for a roll away, expecting a spring, uncomfortable bed. However, we received a 'heavenly' roll away, which was as comfortable as the double beds.
The beach is superb, maybe 20 steps from the pool, and you can go out with a towel or chair and stay there all day. In addition, the location in town is great, located on the main road, Kala Kuau, near great restaurants and shops. I highly reccomend the Yard House restaurant and bar for good prices and amazing food and drinks.
My only complaints were that the pool and lounge area was small relative to the hotel and guest number. Also, the hotel restaurant's breakfast buffet was very overpriced, in addition to the poolside restaurant. One of the elevators was broken so we constantly had to wait for a ride to our room.
June 10, 2013
Rated 5 out of 5 by sailing1234 Conference
My agency held a board retreat at the hotel in late October. The staff were excellent, very attentive, the food excellent. Overall it was an absolute wonderful experience.
November 3, 2013
Rated 5 out of 5 by tommy84 The interior of the hotel creates a stately atmosphere
I stayed for my honeymoon :)
The interior of the hotel creates a stately atmosphere.
And very nice staff.
Besides location is very very good.
Middle of waikiki beach
May 13, 2013
Rated 4 out of 5 by Sachmo1 This hotel needs more smiles!
The hotel is fine. I travel quite a bit and the front desk does not seem to really care. Unfortunately, if I was traveling for my vacation I would not choose this hotel.
October 8, 2012
Rated 5 out of 5 by dragonflylady This hotel is an elegant Victorian style
This is our 3rd time staying at this elegant Victorian style hotel...we just love it. Everything was a perfect get away for my family and I. Thank You Moana Surfrider!
October 7, 2012
Rated 5 out of 5 by Skiff Vacation Stay
Had issue with WiFi connectivity that did not get resolved. Network cable did not work in the room.
Breakfast for platinum has only continental option.
March 11, 2013
Rated 4 out of 5 by Amy888 Beach view hotel
We enjoyed our stay at the hotel. Rooms were clean and updated. Best part was the beach was foot steps away from the hotel. Kids had fun with hotel activities most.
November 11, 2013
Rated 3 out of 5 by Puckie Rooms need renovation
Public rooms very nice and pleasant
Staff especially at check in very friendly and efficient
Restaurant staff is overworked and rushing,don't make you feel welcome
December 9, 2012
Rated 5 out of 5 by michnron Moana Surfrider
Beautiful hotel, great food, easy access to beach, pool was small but perfect size for our kids...as you spend most of the time in the waves anyways. Great location.
August 16, 2012
Rated 4 out of 5 by Viki59 room glitch
Our first room was not to our liking.
We spoke to the manager, and for our last 2 days were put into a very nice room.
they always please.
Thank you to this staff.
November 9, 2013
Rated 5 out of 5 by Lrod Hotel stay
When you drive up and they opened the car door for you, you new right away that you were going to be taken care of. The hotel and all its staff met our expectations
August 13, 2012
Rated 4 out of 5 by Msr111 In line with expectations
Overall nice stay, in line with expectations, nothing that would make you think the hotel goes the "extra-mile" for their customers though. Beach bar is very nice!
August 27, 2012
Rated 5 out of 5 by BaileyJ Hotel is beautiful
I will definitely return, excellent customer service. Pool was beautiful and beach access was right off the pool area. Fresh lei upon arrival was soooo special!
December 21, 2013
Rated 2 out of 5 by Dougan The hotel is tired
The facilities at the hotel are poor and the service is weak. The pool is miniscule and it is impossible to get a seat. unbelievably they ran out of beach towels.
March 29, 2013
Rated 5 out of 5 by Sharon64 Breathtakingly beautiful!
We enjoyed our stay immensely and will definitely return in the future. It was everything you would imagine Hawaii to be and more, what a stunning environment!
September 29, 2013
Rated 5 out of 5 by John4472 Heaven
One definition of heaven is "an experience of blissful happiness". I think that this describes our 5 day stay at this hotel.
April 4, 2014
Rated 4 out of 5 by honeymooners92 This hotel has great atmosphere
I highly recommend the free historic tour of the hotel. Alexandria & Katie were great tour guides who were knowledgeable and provided interesting information.
October 7, 2013
Rated 5 out of 5 by echo19 Best SPG property
Great service and excellent property.
May 20, 2014
Rated 5 out of 5 by PS13 Perfect blend elegance and modern beach vacation
Great hotel with a rich history and a strong presence right in the middle of all of the action on Waikiki beach. I continue to come back to the same hotel!
February 19, 2013
Rated 5 out of 5 by OttawaMC Perfect Holiday !!
Best location and beautiful hotel.
Staff were very friendly and helpful.
May 5, 2014
Rated 4 out of 5 by Bacchus49 Slow Valet
Average wait for valet was 20-30 minutes. Although they were friendly & professional, it took entirely too long to get our car each time we requested.
November 10, 2012
Rated 4 out of 5 by SPL77 The Moana Surfrider continues to give us a reason to visit Waikiki!
We were never interested in staying in Honolulu or Waikiki until we spent a week at the Moana Surfrider. We've become more impressed with each visit.
June 1, 2012
Rated 5 out of 5 by husker5 Great hotel
The staff was outstanding. Great hotel and views. Had tried to use the platinum suite upgrade, but unable to accommodate. Still had a very nice room.
July 6, 2013
Rated 3 out of 5 by Gudd2go Nice resort but when you factor in the price...
The property is a nice one but the room I got was very basic. I looked out my balcony when I got to the room and it was of a wall. I expected more since I paid full price opposed to cash and points as I'm a higher member of SPG as I rack up $30k/year in points. The room itself is a decent size and bathroom was fine. I was expecting more for $400+ a night considering I just stayed at a $200/night hotel a few nights before and felt that room I got was very much the same as Moana plus I got a free breakfast and free internet. The real value in Moana is that it's a nice property right on the beach and they have a good gym and the spa looked nice as well. So it's more of a resort compared to the hotel. I figure I paid 25% for the room and 75% for the resort. When I factor in value it just wasn't there. There was a dozen or so weddings I could tell by all the different couples one with a wedding dress. I felt I had to dodge and duck a lot as when I wandered around the resort especially in the front there was always someone taking a picture of a bride and groom. They let me check in a little early and since I had a late flight I checked out late so that was nice. Lastly, The hotel is in a good location as soon as you walk out there you are on the main strip with shopping & restaurants/bars so you don't have to walk far to get to where you want to go. The bus to Pearl Harbor is a few blocks away and when you come back the bus drops you off a few blocks as well from the hotel.
June 22, 2014
Rated 4 out of 5 by Broadie Beautiful architecture, great staff, excellent location.
We stayed with our 4 month old daughter and had a fantastic time. Its in a great location and the staff cant be helpful enough. Highly recommended.
August 26, 2012
Rated 4 out of 5 by smosko mr
We weren't recognized as Starwood preferred guests. We were not offered a welcome gift. Pool area and beach were too crowded, no chairs available.
August 4, 2012
Rated 5 out of 5 by snake99 Great location
We have a wonderful stay for our 2nd honeymoon. Location ot beach and rest of Waikiki is excellant. Your entire staff was most kind and graceful.
October 11, 2012