Rated 5 out of 5 by saio61 great stay
it was a great stay, we enjoyed the stay and it was a great experience for the whole family
July 30, 2014
Rated 4 out of 5 by Anon11 Great hotel, but no free wifi / overpriced breakfast
Hotel is high quality, however it is a huge shame that wifi is not free. Breakfast is overpriced (32 EUR). I would not stay in this hotel again unless wifi was free.
July 13, 2014
Rated 3 out of 5 by Marie75 Typical comfortable business hotel
Very comfortable business hotel, which is what I was looking for. The room was quite nice and comfortable. The desk and dining staff were pleasant.
I found the conceierge staff unaccommodating, if not downright rude --certainly as compared to other Westins I have stayed out.
January 22, 2013
Rated 5 out of 5 by hangingchad Great Location Excellent Property
I stayed here for 5 nights in June 2012. Booked cash + points - very good deal and was upgraded to a very nice suite on the top floor of the hotel. Location was excellent (this was my first time in Berlin). Would definitely recommend this hotel to anyone staying in Berlin.
November 21, 2012
Rated 4 out of 5 by Vicky68 Helfpul Staff/Great Location
The staff at this hotel were very polite and helpful across all areas with which I interacted (front desk, concierge, business center, restaurant).
It has a great location for my business needs and for off-time site-seeing.
This is now my preferred business hotel n Berlin.
December 20, 2012
Rated 4 out of 5 by KB228 Excellent Property!
This property is beautifully maintained and in a great location for sight seeing. The staff is genuinely friendly and helpful. This hotel is a wonderful example of the spg brand and I look forward to staying here when I return to Berlin. I highly recommend this property.
September 11, 2013
Rated 4 out of 5 by Yachty1 Westin Grand Berlin
Very warm welcome at reception. The room was excellent and bed very comfortable. The highlight however was the ability to rent sports clothing and shoes for use in the gym. This is an excellent idea especially for business travellers who want to carry only hand luggage.
August 28, 2013
Rated 5 out of 5 by Intern62 Location and staff make this hotel.
We loved the central location of this hotel in Mitte. We were ten minutes away from the Brandenberg Gate and the Tiergarten. The staff was excellent especially for English speaking visitors whose German is limited. They were consistently helpful and knowledgeable.
October 25, 2013
Rated 4 out of 5 by GShosh the comfort of being right tin the middle with top quality
The interest sites of Berlin spread all over. Being right in the middle- Fredrich and Unter Den Linden- gives you access to all walking or commuting- with ease. Add to that a facility like the Westin and you can rest assure with your vacation / sightseeing.
September 29, 2013
Rated 4 out of 5 by dennis4529 a great location in berlin
my wife and I found the hotel to be a very good one based on its proximity to the sights we wished to see. the staff was helpful and friendly, and the amenities were very good.
June 24, 2014
Rated 4 out of 5 by FirsttimetoBerlin Central Berlin
Quite central to all the historical sites of interest. A very comfortable accommodation.
July 20, 2014
Rated 5 out of 5 by Kay65 Well located
Overall very good, but Wi Fi was over priced. Everywhere else we stayed it was free.
July 21, 2014
Rated 5 out of 5 by AS13 Excellent
It was a wonderful hotel, in a great location and the concierge was invaluable and so patient. There is quite a bit of construction surrounding the area; however, I never heard it and it's easy to get around it. No worries. Great hotel choice.
February 23, 2013
Rated 4 out of 5 by harry0035 an old classic
We stayed four nights last week. Interior is a bit outdated but atmosphere is still ok.
Breakfast is very good and staff is friendly. Rooms are a bit small, and bathroom only has shower in the tub.
June 1, 2014
Rated 4 out of 5 by Jake1961 Booking not meeting expectations
As a family of 5 we asked a "double" room i.e. connected or close to each other. the booking was done in Oct 2013 and still the rooms were not as expected. I even had to downgrade the other room to get closer to the other room.
April 7, 2014
Rated 5 out of 5 by Slava79 Excellent Hotel
Great hotel. Very clean , The hotel is not new but rooms are totally renewed, The breakfast was above all expectations. Rooms are comfortable.
There is no free WIFI, I believe for such price and hotel level free WIFI should be provided.
July 17, 2013
Rated 4 out of 5 by John2303 Restaurant Missing
While the breakfast was excellent, there was only very limited options available for dinner in the evening. There are some nice restaurants in close proximity to the hotel, but only bar snacks in the hotel itself which was surprising.
March 26, 2013
Rated 5 out of 5 by Murtron A Welcome at The Westin Grand, Berlin
This has been our third stay at The Westin Grand Berlin, and as before it didn't disappoint. All of the staff are helpful, polite and exhibit a great sense of humour while remaining professional at all times. The room was excellent as always, and the air conditioning was a very welcome relief from the 32c temperatures at the time. Our only minor disappointment was that the restaurant and snack menus were either too complicated, or lacked the "local" aspect to the food in Berlin. I couldn't help feeling that the hotel was missing out with guests choosing to eat at other local restaurants, offering true local fare at a reasonable price. It is only a suggestion, but I feel the restaurant could benefit from a "Berliner Cuisine" menu? They have Currywurst (a local delicacy) however most do not want it with a glass of champagne. I understand that the restaurant wishes to maintain a certain standard, and would suggest this menu be offered at the bar or terrace? On all of our visits, it has struck us as odd, that the Westin Berlin has 2 Grand Pianos (1 in the main bar area, and one in the first floor lobby). Neither of these beautiful instruments has ever been played during any of our stays!! It seems like such a shame, when they would provide a nice dimension to the ambiance of the hotel.
July 29, 2014
Rated 5 out of 5 by Kiwisally Comfort and service
My first time at the Westin Grand but it won't be my last. Comfortable, spacious rooms and excellent service especially from the concierges. Good breakfast. I liked the location although there was a lot of construction going on.
November 9, 2013
Rated 4 out of 5 by Albert37 October 2012 Stay
Nice hotel and good location. The staff did not have our room ready upon our late arrival which was irritating given the long international flight, but they did their best to correct the situation. Otherwise, it was a nice stay.
November 1, 2012
Rated 4 out of 5 by gita Great location
The location is great. You are close to all the attractions, shopping and train. You can pretty much walk to everything. The lobby and the hotel is very nice. What i did not like was the lack of upgrade we got as a Gold member.
September 17, 2012
Rated 5 out of 5 by Ally10 Fantastic stay
Brilliant location, amazing foyer, clean rooms with lovely comfortable beds. Breakfast was delicious with a huge choice. We had a garden view on the fourth floor which was great. Friendly staff. - we would definitely return.
August 5, 2013
Rated 4 out of 5 by PUBLIUS OVERALL RATING
HOTEL IS WELL MAINTAINED
July 18, 2014
Rated 5 out of 5 by Sardegna76 Become again
Clean and comfortable room.
Breakfast satisfied even the most demanding and is of high quality .
The staff is very kind.
After a day out to Berlin you can relax in the hotel's swimming pool.
Experience certainly to repeat
July 27, 2013
Rated 5 out of 5 by meeting2012 Great Service, Great Location, Great Team
Thank you all very much for a succesfull business event. Planning and on-site event was excellent, staff super friendly and efficient, catering excellent and fantastic location. We will definetely recommend your hotel.
November 6, 2012
Rated 3 out of 5 by TimS21 Nice hotel but poor night sleep
The Westin is a nice weel run efficient hotel; however, get a room away from the main central atrium area. The noise from too many late night revellers can hamper your sleep.
May 29, 2014
Rated 5 out of 5 AS GOOD AS EVER
Another lovely stay at our favourite hotel.
July 18, 2014
Rated 3 out of 5 by ilovespainish Breakfast and wifi internet is good
Westin Berlin is pretty much like American style Westin. The hotel is very tradition style in term of the lobby, room, amenities, the pool, and the overall design.
Location is pretty good right on the main tourist attraction areas. Very to easy to access by car, taxi, underground train. From airport cost EUR 20-25.
Upon arrival I check SPG app to see if i get upgrade to a suites. Yes I have got an upgraded to a junior suites but however, when I check in. The front desk told me we upgrade you to a deluxe room. I have asked where my junior suites is. She said it's a 6 levels different of what your room is. I didn't see you book the junior suites. I said I thought I would get the junior suite because I am spg platinum and the app show me the room description: junior suites. Then she check with the back office and come back to me after 5 mintues. I show her the app and it has already changed to deluxe room. She said the junior suites is fully booked just now.
So I went back to my room and check SPG website and the junior suites still available. So they are playing the no suites game like some of the SPG hotels. Disappointed.
The breakfast, wifi and location is good overall.
July 2, 2014
Rated 4 out of 5 by mrcport Very Central Location
Very quiet and comfortable hotel. There was construction on both the cross streets but one would never have known it. Breakfast was good quality and the staff was vey friendly and assisted us when we needed them.
November 17, 2013
Rated 5 out of 5 by thecherub88 birthday upgrade!
the westin berlin kindly upgraded my stay to a themed suite (the lessing room). it was so big, i almost got lost in it! thank you for the lovely and generous gesture. really made my birthday stay memorable!
July 26, 2013