Rated 5 out of 5 by ted12 Fantastic experiance
Arrived 4.30 am we had a room by 7am ( not 3pm) normal check-in, didn't have to sit around the pool for 8 hours. The quality of service was outstanding nobody could do enough for you without hesitation.
Sam the manager in the pool and beach area together with Joseph and Pravin Roy made our stay totally relaxing, thank you guys.
The pools and beach were so clean and tidy, the hotel itself exemplary, outstanding.
The restaurants are all top quality both service and the food. The choice of cuisines gave a very varied chioce of international eating,
I can thoroughly this hotel and will be going back soon.
August 25, 2014
Rated 5 out of 5 by Parvictor Amazing hotel: pool, beach, spa, superb restaurants...
This hotel has it all for a great time off: a great beach, a set of impressive pools (I recommend the pool bar at the infinity pool), a spa and some great restaurants.
Most importantly, however, you will feel welcomed and pampered: the staff is very attentive and make great efforts to ensure your stay is amazing. And mine definitely was!
I paid for an upgrade to the executive lounge and did not regret it: the view on the beach every morning is breathtaking and the pack is great value for money. The happy hour alone is worth it, considering how expensive wine is in Dubai.
All in all, a great time in a superb hotel: I'm already making plans to go back!
September 11, 2013
Rated 5 out of 5 by Jumpinjacksu This hotel is amazing
This hotel is a dream. the pictures just don't do it justice. the staff are amongst the friendliest I have ever met. And there is no additional cost or tipping required. The hotel is affordable and for once, we were keen to get over the sight seeing just so we could chill out in our hotel. The food is amazing and caters for everyone, young and old. the surrounding is brilliant a beautiful hotel set around some of the most beautiful. Step on to the beach and you see the metropolis that is the rest of Dubai. Truly amazing, can't sing this hotel's praise enough. The whole experience well worth it. If you get the chance try out this hotel for a true treat.
December 8, 2012
Rated 5 out of 5 by Deakin2014 luxury @ its best !
Great Hotel, Great Hotel team - we booked one of their suites and it surpassed our expectations. after being to Dubai many times this has to be the best place we have stayed. Every part of the hotel is spotless and very well presented - the food is fantastic - cant wait to use them again in November !
October 10, 2014
Rated 5 out of 5 by Becksie2 Fantastic Hotel and Holiday Experience
I had a beautiful 5 days holiday in Dubai and this was mainly due to the excellent hotel and service of the staff that I received. They were extremely welcoming and hospitable. Nothing was a problem at all.
The hotel facilities and services was outstanding. The beach and pool area was clean and maintained to a very high standard. The availability of food and drink was excellent.
My room was superb and maintained over and above my expectations.
Nothing to fault at all. Would go back in a heartbeat.
September 23, 2014
Rated 2 out of 5 by saleh27 this hotel has good facilities but service level may need improvment
1) Check in was slow
2) Staff at front disk during my check in seemed either new or inexprienced.
3) Although my booked room was Executive Room, it was not prepared with any thing to difrentiate it from a regullar one.
4) Ceck out was also difficult and took long time if it wasn't for the assistant fromt office manager who checked me out personally and saved me very preciuos few minutes for an important meeting that morning out of the hotel.
5) Wass told to wait for few minutes for the golf car to take me to where the football game is shown at one of the hotel clubs. i ended up cancelling the request after too long waiting without any feedback on the request.
October 6, 2013
Rated 5 out of 5 by DavidH25 Great all around hotel
First time we have stayed at this hotel and were very surprised and pleased about our choice from the moment we arrived at reception We were greeted by Nikita who was amazingly helpful, due to our early arrival, and for the remainder of our stay. Our room was large and well appointed . We ate at El Sur / Hunters and Spice Emporium and had three fantastic meals with exceptional service. We also had four treatments in the spar which were also a true experience . All of the staff were extremely helpful and friendly . Would recommend this hotel to our friends without hesitation . Stayed from Monday 14th April for four nights .
April 19, 2014
Rated 5 out of 5 by RKRK12 Perfect for Young Family
My husband and I have a passion for contemporary, boutique hotels which has to now be set aside with two young children (3 year old and a 10 month old). So it is always with some trepidation that I book a "family" hotel that caters for the masses. I should not worry as I have now stayed at 3 Starwood Luxury properties and all have exceeded our expectations. The Westin however was a complete surpise and a total joy. Service, childcare, safety at the pool and nothing being too much trouble was evident everyday. The staff in the executive lounge, the lifeguards and the kids club were particularly excellent. Thank you to everyone who made our holiday a perfect one.
October 8, 2012
Rated 5 out of 5 by andrea1504 Perfect Hotel with Great Service
I accidentially ended up in the Westin as the hotel I stayed two years ago and I wanted to book again, had incredible expensive rates this time (almost 1.000 € per night for a standard room) - Two years ago the rates where reasonable as there was a construction area and they therefore reduced the rates. I did not regret to choose the Westin, as it is a really perfect location with reasonable room rates. The service is great, food as well and the beach is very nice and quiet. Hotel staff is very competent and helpful. Overall, the cost/performance ratio is very good. I will go back to the Westin next time!!!
November 15, 2012
Rated 5 out of 5 by SirZigarlo Fine All Rounder
Fine all rounder 5 Star hotel. Well designed neo-classical style building, housing great attentive staff. Large, thoughtfully designed rooms, many with proper balconies. Management intelligent across the board e.g. Tiered wi-fi, free for basic sensible usage and a scaled rate for heavy users. So no feeling of constantly being ripped off by your host - hooray. Very high standards maintained by staff and Security team.
Only negative is extraneous noise - thudding deep base from Barista night club/beach bar a kilometre away. Bliss at dawn though when only the birds and sea provide the soundscape.
October 27, 2013
Rated 5 out of 5 by samad A hotel with great facilities and services.
Swimming pools were impressive especially the pool that runs from one side of the hotel to the other with 2 bars built within the pool; great idea! Beach facilities were very good including numerous visible lifeguards both on beach and by pools. However, shallow end of sea requires corals removed as there were quite a few! We were also very impressed by the Executive lounge facilities including its waiter service, breakfast and snacks available especially at the happy Hour which lasts for 2 hrs! Overall, a very pleasant and enjoying experience! Hopefully, we will return when we can afford it!
August 22, 2013
Rated 5 out of 5 by rommyrom15 Great Hotel and wonderful staff !!!
It was our first time in Dubai and we had a wonderful time. The hotel was great and very clean. All the staff are superb and a special shout out to Gabriel at the front desk. He is very helpful and always there willing to assist guest. Will glad recommend the hotel to my friends and family. Great job !!!
September 20, 2014
Rated 1 out of 5 HSE issue in your rooms
We stayed in 852 last Friday 13th Dec and unfortunately I notice an HSE issue in your facility.
Your shower room in our tiolet is so slippery as the tiles are so smooth that it's so slippery just putting a water on it and not to mention if there's a soap.
Me and my 4 year old son slip and Praise God no serious injurity happen or our head hit the floor.
Please do necessary action
December 15, 2013
Rated 5 out of 5 by Owen76 Geeat hotel with the best staff
I would like to thank you for an excellent stay at your Dubai hotel. Your staff are incredibly attentive and actually seem to be happy with their work which really seems an odd thing to say but, as a frequent business traveler, is not always the case. Their enthusiasm equates to a great stay for your guests. In particular, your lovely Mexican lady at front of house whose name I have embarrassingly forgotten (huge apologies) but who made a really good hotel experience a great one by an upgrade to a suite, completely unprompted. Thank you and I will definitely be back.
February 7, 2014
Rated 5 out of 5 by Adam1981 Just the best!
First and foremost, the Westin staffs are amazing. All of them, regardless of where you are in the hotel. But especially the reception desk staff. I had several travel issues where I had to rearrange travel, extend my stay, expedia couldn't assist me, etc. But, the reception desk staff were extremely patient and accommodating. Everyone learns your name and anticipates your needs. It's great!
I've note stay at the Westin several times, and I won't stay anywhere else in Dubai. Last time I checked in, I was upgraded to a suite, which was a really nice surprise. Every moment is always enjoyable. The location is perfect too! Can't ask for anything more when you've got a few days to rest and relax in Dubai.
December 3, 2012
Rated 5 out of 5 by Metric Fantastic Hotel
Fantastic hotel with a warm welcome!
Reception staff are helpful, polite and attentive. Hotel is spotless food is great with a very wide selection for breakfast, you name it, they have it. Pool and communal areas are very nice and tidy. The beach and sea front look out to Atlantis, also a great place to watch the sunset. Directly behide the beach you have some stunning views of the skyscrapers. It is also a good location for the marina and near by reataurants. A taxi jouney from here to most shopping malls is approx 40AED. Would highly recommend this hotel.
May 20, 2014
Rated 5 out of 5 by rodelush1985 good hotel
staff responsiveness should be better
September 11, 2014
Rated 4 out of 5 by Lol1953 great hotel
Having stayed at this hotel twice before and found the service perfect we were surprised that the service wasn't as good particularly in housekeeping and the Blue Orange. On checking in the member of staff realised that there were three of us and asked if we wanted another bed put in to which we answered no just facilities for three ( towels, chair for the balcony, three dressing gowns) but on each visit we have had to ask for extra. This was very slow in coming three attemps to get everything. The service in the Blue Orange was sadly lacking especially at breakfast everyday we had to ask for teaspoons and sugar. Having said all this Hunters Restaraunt was fabulous the food superb and the service exemplary. All in all we had a fabulous time and would recommend this hotel.
November 12, 2012
Rated 5 out of 5 by Magz23 The service was exemplary
The one thing that made my stay here one of the best in my years of business and leisure travel, was the service. No question, query or request was too much bother for the staff at the Westin. If a phone call could not fix the issue, then someone was sent to my room without delay to sort it.
From the driver who picked me up at the airport, to the Concierge, to the staff on the Executive floor (Lisa in particular), all were professional and courteous and service was always offered with a friendly smile. It was apparent that my comfort and satisfaction was of utmost importance to them.
I pre-booked a Spa package and that too did not disappoint. The ambience and pace was perfect and I left feeling pampered and thoroughly relaxed.
I will definitely return again later this year.
March 12, 2013
Rated 5 out of 5 by Plugga Great hotel to relax in after European holiday
On our way home to Australia we decided (family of 12 persons from 7 to 70 years) to have a few days in Dubai to relax after our hectic holiday. The hotel was just perfect for this with there beautiful pools and beach. Kids were happy to swim and make their own fun while adults lay around the pools. Transfer to shopping centres were available if required. Great food. Just what we needed.
August 5, 2014
Rated 5 out of 5 by DoctorB How I lost my shirt at Dubai Westin
Normally I would not recomend returning to a hotel that kicked me out the night before I was to faciliate a meeting in the hotel, lost my shirt in the laundry, and charged me for cleaning... but I also would not have gone to the Westin Dubai unless I believed that you could accommodate me on short notice. This you did, and I am grateful. Also, your meeting facilitation services were excellent and my clients were well served. So while I lost my shirt staying at your hotel (literally), I would definately return.
February 13, 2013
Rated 5 out of 5 by SeanMel2628 Exceeded our expectations
We stayed at the Westin for our wedding anniversary, from the moment we arrived we were made to feel welcome and relaxed. The staff member who checked us in (Caroline, I think) was polite, informative, and very efficient. She asked why we were here and once she new it was a
Our wedding anniversary she went above and beyond to welcome us. We came back to a small gift and personalized card in our room on the Friday night. The service was amazing, the staff were polite. The food and drinks were 5 stars.
October 6, 2013
Rated 5 out of 5 by Bev2014 Best resort ever
The best Resort holiday experience ever!
Despite the temperature ( over 40 degrees) the resort , facilities and most of all the staff were fantastic . Can't wait for our return visit!
August 23, 2014
Rated 5 out of 5 by HatziM Amazing service
We had a wonderful stay at this hotel. The staff were very friendly, the comfort of our room excellent. The facilities were amazing, we would definitely stay here again on our next visit.
August 19, 2014
Rated 4 out of 5 by Souaifa Relaxing Weekend at The Westin Mina Seyahi
The place to be for a relaxing weekend, the bed is fantastic, the room is spacious and the pool is the temperature you need to cool down from the heat of Dubai.
The food is delicious, everytime I stay I like to go to Bussola (italian) - must try! this time we also tried the steakhouse "Hunters" they got the order wrong at first however once you get the right order it is delish'
the only thing i would advise is to avoid having noisy work done during the weekend next to the Adult pool.
September 8, 2013
Rated 5 out of 5 by stevevvv Loved The Westin
This was our first stay at The Westin but we have been to Dubai many times. We loved every second of our stay at this hotel from check in to check out, the staff are a credit to the company. We will return. Mr & Mrs Hutton
August 15, 2014
Rated 5 out of 5 by LucasBaptiste Excellent stay
Very good experience
Excellent facilities and good location
August 23, 2014
Rated 4 out of 5 by Doudoune1987 This hotel is simply great
Great experience... Staff always helpful and smiling...room comfort is just stunning...
August 22, 2014
Rated 5 out of 5 by Poppy3 Fantastic hotel
This hotel has everything you could ever want for a luxurious stay. All the staff were helpful and polite, the food excellent and the pools superb. We intend to return next year.
August 13, 2014
Rated 2 out of 5 by DDD13 Needs great improvement for 5 star hotel
The hotel rooms and lobby good, beach and pool area weak for a 5 star hotel, but that is all nothing comparing to the service, the reception staff were good with duty manager and met my needs. The breakfast restaurant staff are very bad. They forget tea and coffee all the time, the walk straight into you without apologizing, the are really really bad. Its definitely the worst 5 star experience i had, its good i came just for 3 days, otherwise would change hotel.
September 30, 2013