Rated 3 out of 5 Still get "nickel and dimed" to death
Although we enjoyed our stay I feel that it a sign of the times to get hit with all sort of extra charges. Westin is by far no exception. We were told what a great hotel the La Paloma was and lured by the great deal of getting a $50.00 food/beverage credit. Well they don't mention the $20.00 resort charge. Access to facilities, so called Wi-Fi which if you want to stream anything, that is extra. Why do they need to charge that? Is that optional? Is this your way to have a "luggage fee" like the airlines. Then there is the tiny print of service charge or 'tip" on every bill. I ended up double tipping the entire weekend.
August 18, 2014
Rated 5 out of 5 by camel2 Nice hotel
excellent, long walk to the rooms
August 17, 2014
Rated 4 out of 5 by tuba3 very relaxing
we enjoyed ourselves from the minute we arrive to the minute we left
August 16, 2014
Rated 4 out of 5 by SaraJane Stay was pleasant, a/c needs checking
The beds were very comfortable, however we stayed in room D179 and throughout the night, as the a/c turned on, it was so loud it woke us up constantly. Other than that, our stay was very pleasant.
August 14, 2014
Rated 5 out of 5 by Texjer Wonderful hotel in beautiful setting
Although I had stayed at this hotel many years ago, this most recent stay was exceptional. I was part of a group booking and I thought everything was handled in top notch fashion. The renovations are outstanding....hardly resembling the original hotel. The staff is exceptional. Although there were some things I didn't get to experience...golf, spa and several of the restaurants....what we did experience we thoroughly enjoyed. I would definitely stay at this property again and would highly recommend it to others.
August 10, 2014
Rated 5 out of 5 by drummy Excellent Weekend Getaway
We spent a great weekend at the Westin! The staff was wonderful, with amazing service during our whole stay. The resort is beautiful, with breathtaking views of the surrounding mountains. I would certainly stay here again, and have already recommended it to friends!
August 12, 2014
Rated 5 out of 5 by Betsy2721 Luxurious
A terrific hotel. Helpful staff, beautiful grounds and views, Room was terrific. Only compliant was I ordered a $10 chocolate torte from room service and it was laughably small. Also we went barefoot in our suite frequently and our feet got filthy. We went during off-season (August) as part of a wedding block and got a fantastic rate.
August 11, 2014
Rated 3 out of 5 by Sonny123 Great pools
We were told that it would cost 250.00 to rent a cabana by the pool. Then another server said 100.00. I said 100.00 was fair. Do you not have a set price? We spent 250.00 while sitting there.
Took 1 hour to get assistance with our luggage at check out.
August 11, 2014