Rated 5 out of 5 by hummum Always Relaxing
We always have a great stay at the Westin La Paloma, among the many times we have stayed include attending a high school reunion, touring colleges, attending a wedding and a respite for a funeral. Every time has been a relaxing time, made memorable by the hospitality of the staff, the food and beverage and the overall comfort provided. We love the remodel!
September 29, 2014
Rated 5 out of 5 by TheBakery Hotel was Great!
The room and amenities were Great!
September 19, 2014
Rated 5 out of 5 by StacyFromChicago Magnificent Resort!
The hotel is absolutely beautiful! The renovation is incredible! The outside decks and pools are gorgeous! I have stayed at this hotel in previous years- originally when it first opened, and several times since. It had gotten tired and needed updating. Now that the renovation is complete- it is one of the nicest places to stay in Tucson! We recently also stayed at other resorts in the area. La Paloma is much nicer (more luxurious and better location- close to restaurants shopping and U of A) then the two other resorts we stayed at. We loved it! The rooms were spacious, clean, and in good condition.
October 22, 2013
Rated 5 out of 5 by Bruce625 Nice Renovations
Stayed in the hotel once before it was renovated and liked it then. Like it even better now. Make sure to request a mountain view room if you like it a little quieter. Very serene.
I feel the resort fee should only be applied to full days at the hotel. I don't have a problem paying the fee because I did use the pool and fitness room but only on the full day I was there. Since checkout is 10:00AM it is doubtful a guest would have an opportunity to take advantage of the facilities on that day, likewise with the check-in day.
Only two issues. Bathroom didn't seem to be getting enough A/C although the rest of the room was nicely cooled.
Toilet seat in bathroom was installed wrong/crooked which made it a bit uncomfortable.
June 3, 2013
Rated 5 out of 5 by trapperjohnaz Staff
The staff at all services were excellent
September 14, 2014
Rated 5 out of 5 by CLH12 Wonderful!
We spent 4 days at La Paloma in early April. The weather was fabulous between 60 and 90 degrees which was a welcome relief after our PA winter. We loved the spectacular landscaping and architecture. The fabulous palladium windows of the main lobby perfectly frame the Catalina Mountains. The pools are so inviting with quiet areas and hot tubs for adults and active areas with a wonderful water slide for kids. Everywhere you look, there are walking paths lined with beautiful trees, cactus, waterfalls and rock formations. Food was delicious with huge portions and plentiful fruit. It's a desert paradise
that is fun and completely relaxing!!!
April 11, 2014
Rated 3 out of 5 by RobVey Still get "nickel and dimed" to death
Although we enjoyed our stay I feel that it a sign of the times to get hit with all sort of extra charges. Westin is by far no exception. We were told what a great hotel the La Paloma was and lured by the great deal of getting a $50.00 food/beverage credit. Well they don't mention the $20.00 resort charge. Access to facilities, so called Wi-Fi which if you want to stream anything, that is extra. Why do they need to charge that? Is that optional? Is this your way to have a "luggage fee" like the airlines. Then there is the tiny print of service charge or 'tip" on every bill. I ended up double tipping the entire weekend.
August 18, 2014
Rated 4 out of 5 by vacation82014 Family Vacation
We have visited this resort many years with our families. It has been about 8 years since we have been there. Coming back was a big deal to all the children and family. When we arrived in the past, the customer service was great, this time it was OKAY. I do not feel that they were as friendly as in the past. I will say that the pool staff was wonderful. They were very friendly and attentive. Vince was extremely friendly and catered to our needs. Each day he found us to say good morning even when we did not have him as a server.
Leaving the facility again, the service was disappointing. Golf clubs were not brought up and the valet was not friendly. Will we return again, yes because our family time is what was important.
August 25, 2014