The Westin La Paloma Resort & Spa

  • 3800 East Sunrise Drive
  • Tucson,
  • Arizona
  • 85718
  • Stati Uniti
  • Mappa

Camere e tariffe

  • Per soggiorni superiori a 90 giorni, chiamate il numero +(1) 866 539 3446.
  • La prenotazione può essere effettuata con un massimo di 550 giorni di anticipo.
  • Ricontrollate le date.
1 camera 1 camere , 1 adulto 1 adulti , 1 bambino 0 bambini
Rated 4.1 out of 5 by 307 reviewers.
Rated 1 out of 5 Highly Disappointed Waited 4 hours for the cleaning staff to clean our room just to come back to a room that still had unclean linens and a dirty bathroom. The hotel/resort food service was extremely overpriced. The pool was too crowded and seemed more like a community pool than a resort. Did not feel like a resort or a place for a weekend getaway. Seemed to cater more towards the country club members rather than the resort guests. There was too much patronage/traffic in and out of the resort and it did not feel exclusive to resort guests. Upon sharing my disappointment with staff they were very dismissive and not accommodating towards my concerns. As an SPG member, I have no plans of ever returning to this hotel and plan to share my disappointment with others. July 28, 2015
Rated 4 out of 5 This hotel has a lovely pool area We stayed for a weekend and our kids could not wait to try the pool slide. In fact, that is all they talked about. We spent some time exploring the area - museum, Mt. Lemmon and the Mission San Xavier. But, they still wanted to go down the slide. July 27, 2015
Rated 5 out of 5 by This hotel is a spiritual retreat The staff at every level worked to make my stay as comfortable and carefree as possible. The setting of the resort embraced the natural scenery instead of demolishing it. By doing so the ambiance is grounding and spiritual. July 20, 2015
Rated 5 out of 5 by Awesome Hotel Amazing hotels with great views. July 16, 2015
Rated 5 out of 5 by Gorgeous resort! Our family had a wonderful time. Wish we could go back soon!! July 11, 2015
Rated 5 out of 5 by Highly recommended Met my expectations and wonderful staff July 7, 2015
Rated 3 out of 5 by OVER CHARGED I understand that because of the 4th of July weekend things was a bit hectic, but the fact that not only did i pay in cash for my meals they also change me twice for the same meals on my credit card. After trying to explain the situation at the checkout counter she got defensive and rude. Now I have to dispute the charges with the bank. Not a nice way to end what was suppose to e e relaxing weekend. I intend to fight these over charges until the end. July 7, 2015
Rated 2 out of 5 by Disappointed in staff I am very disappointed with some staff members and how situations were dealt with and handled.. My mother and grandfather were coming to say hi to us at the pool during the day on Saturday, they weren't even in bathing suits (aka not swimming) a VERY RUDE woman working the pool area (Rita was her name) would not even let them past her to come say hi to us because they "didn't have wristbands", they were coming to say hi to us for ~20 minutes and wanted to see their grandson swim!!! She then proceeded to tell them no one is allowed past her without wristbands on because they don't want "rif raff off the streets coming in the pool" how offensive!!!!!!! They were going to buy the whole family lunch which would have been a very large bill & tip for the hotel kitchen and server.. I cannot believe how this woman handled the situation, so unprofessional and offensive. She never once apologized for any inconvenience or tried to accommodate in any way for us. It truly ruined our day and gave the hotel a very bad look! When asked to speak to her supervisor she wouldn't give his name and wouldn't let us know who we could talk to about this issue... We were very upset this happened and honestly I will not be coming back if that is how we are treated again. Rita was so so very rude and UNPROFESSIONAL and was honestly just a crabby old lady who seemed annoyed with her job- my suggestion would be to have your happiest most friendly employees at those stations! July 6, 2015
  • 2015-07-29T16:20:08.478-05:00
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