Rated 5 out of 5 by anthony41 Short Stay
Excellent Westin with ideal location to shopping and dining. The staff was excellent, helpful and showed they cared for our needs. Would stay agin.
January 6, 2013
Rated 3 out of 5 by Unhappy52 Should be better for the price
For the prices charged, there should be no problems. I had several: 1. The tub/shower diverter valve did not work fully, so a lot of water continued to come from the tub fauces while I was showering. I asked them to fix it, but either the engineer didn't do it, or tried and couldn't and they didn't tell me. 2. The front desk failed to tell me that I had received a package; I found out only because my assistant asked if I had received it. 3. Showtime, the one free premium channel on the TV, did not work. I told the front desk, but they couldn't fix it. 4. The hotel charged $10 to "handle" a small fed ex package that I did receive (not the one they failed to tell me about). 5. The drink I got at the bar was the skimpiest drink I've ever had, and was overpriced. 6. When I arrived at my room, the power strip was not plugged in, and I had to try to figure out why my phone wasn't charging. Good things - the gym and pool are great, the pool deck is a great place to hang out, the restaurant has good food and excellent service, and the area outside the bar, where the waterfall comes down, is a really wonderful place to sit and eat, read, or relax.
July 22, 2013
Rated 4 out of 5 by Toby stuff
Safe did not work. I didn't know that there was a parking fee. (no more ala carte fees) Papers were great. Coffee service in lobby was great.
February 17, 2013
Rated 5 out of 5 by AFO32 Great stay!
This hotel was so comfy and clean. The staff was very friendly and the gym was also very convenient and clean. Would definitely come back!
February 25, 2013
Rated 4 out of 5 by Robidan Great
I was at the Westin to attend a conference and I enjoyed my stay and the staff was very friendly and very very helpful in all all ways.
October 16, 2012
Rated 5 out of 5 by 1satisfiedtraveler Wonderful atmosphere
Loved the Pinot restaurant with the snug intimate bar. Great service by the restaurant staff. Lobby bar has a beautiful waterfall view.
December 17, 2012
Rated 3 out of 5 by SueN Slighly Disappointed
Charging for internet, $30 per day for Valet, No Shampoo or Conditioner in the rooms and charging the rates that you do? Yikes!
January 10, 2014
Rated 5 out of 5 by Card67 Hotel was great
Great location and everybody from the frontdesk to the hotel staff were great and very friendly.
March 26, 2014
Rated 5 out of 5 by ChristineAlohaOR Exactly what you expect from Westin
From the moment I arrived the staff was friendly and accommodating. The room was clean and comfortable. I was very appreciative.
March 17, 2013
Rated 5 out of 5 by Patty Pet Friendly
Staff very friendly and helpful. So wonderful they let you have a pet under 40 lbs. They even gave you a doggie bed and bowels.
April 1, 2013
Rated 4 out of 5 by Coco318 Great Location
This hotel's location is perfect for a weekend getaway and shopping trip! So close to great restaurants and South Coast Plaza!
March 11, 2013
Rated 5 out of 5 by avflyer Always a great room and staff
What, can I say? Exceptionally clean and comfortable rooms, helpful staff that remember your name, good food, great location.
April 13, 2012
Rated 4 out of 5 by mohandis3000 excellent location
this hotel located in a very excellent location in orange count, it's help me to reach the attractive area in a short time.
March 20, 2013
Rated 5 out of 5 by Bob72 Nice stay
Wonderful , clean facilities, friendly staff, desk manager Joyce is very helpful and professional.
March 11, 2014
Rated 4 out of 5 by TSWL Nice hotel
Everything was excellent. The only complaint is the water. It s difficult
to clean the soap off when you use the shower!
August 17, 2013
Rated 4 out of 5 by Bill Check-in
Only one person was on the check-in desk at a time entire dance teams were coming in. This resulted in a very long wait.
April 3, 2013
Rated 4 out of 5 by Kay53 RN
This was my second time at your hotel. I find it very comfortable. The beds and pillows and the robe are excellent.
November 14, 2013
Rated 3 out of 5 by Twilike Dirty comforter
The experience was good until I found out in the morning that my comforter was very dirty with brown spot all over.
July 15, 2013
Rated 5 out of 5 by Pammy Assets of The Westin
Loved the location, ease of parking, conference facilities, bridge to South Coast Plaza, comfort of bed and shower.
March 17, 2013
Rated 5 out of 5 by 1218 My stay
The customer service was excellent ...associates were friendly and went the extra mile to make you feel welcomed.
September 16, 2013
Rated 5 out of 5 by santri1969 Good Westin experience
Excellent Westin experience, good Platinum SPG benefits, excellent access including shopping. Highly recommended.
June 16, 2013
Rated 3 out of 5 by BobM Room Availability
We had two rooms reserved and it took going to the fourth room to find one that had been made up and was ready!
November 27, 2011
Rated 5 out of 5 by Bradb88 Great hotel!!
Excellent staff and super location to shopping and restaurants, not to mention corporate locations very close!
June 20, 2013
Rated 5 out of 5 by Nuts Whole family
We had the whole family here for a wedding and our experience with Westin Hotel in Costa Mesa was excellent.
March 20, 2013
Rated 5 out of 5 by kiki923 Great Spot
Lovely, comfortable hotel . . . perfect location for walking and driving to some of the great SoCal sights.
September 24, 2013
Rated 4 out of 5 by Brooke Nice location, great service
Nice staff and comfortable hotel with comfortable beds, nice pool, and great restaurant at Pinot Provence.
March 11, 2013
Rated 4 out of 5 by MattM2004 Close to Everthing
We just finished a long weekend at the Westin. All staff members were helpful and attentive.
February 11, 2014
Rated 5 out of 5 by DR3Fitness Great Overall Experience
Great hotel location, staff is very friendly, and room service is true to its estimated time of arrival.
March 14, 2013
Rated 5 out of 5 by Janelle52 Junior Suite!
My sister and I shared a junior suite. It was wonderful having so much room. I could get used to this.
November 12, 2013
Rated 5 out of 5 by GP123 FABULOUS
FRONT DESK INCREDIBLE.......ROOM SERVICE HAS GREAT FOOD AND GREAT SERVICE.
March 17, 2014