Rated 3.9 out of 5 by 334
Rated 4 out of 5 by MAXMAX 普通のホテルですが・・・
Rated 5 out of 5 by globetrotters Great stay!
This was our second stay at this hotel and the best to date… we will return. From the time we entered the building until the time we left, the staff was very professional, courteous, and friendly. The door was opened and greeting given to everyone who entered/departed. Cooper, one of the bellhop/parking staff was amazingly attentive to every single person who went in and out of the door. (was waiting for car and observed) Check in & out by Jasmine, a lovely lady at the front desk was so very professional and the absolute best Platinum recognition to date. Impeccable, outstanding service. The hotel is right across the street from South Coast Plaza, a shopper's paradise and is connected with a bridge over the street. Starbucks in the lobby adjacent area as well as right through the door as you enter the Mall. Cannot comment on the hotel facilities (gym/pool) as we spent our time at South Coast. Someday when we return for a longer stay we shall enjoy the hotel's facilities as well.
Rated 5 out of 5 by drew25 amazing staff
I was amazed at how nice and attentive the staff was. My fiancé and I plan on only staying at Westin hotels from now on. I was so pleased with the service!
Rated 5 out of 5 by coloradomary27 Great experience at the Westin
This was my second stay at the Westin in two weeks. Everything was wonderful except this time our room didn't have a safe. We stayed for 4 nights. I had to carry all of my jewelry with me every time we left the hotel to go to a meeting. Our room the previous week had a safe. Staff was excellent and remembered our names. Pinot Restaurant is excellent with great service.
Rated 5 out of 5 by Card67 Hotel was great
Great location and everybody from the frontdesk to the hotel staff were great and very friendly.
Rated 5 out of 5 by Guest80 Great, comfortable, professional
Great hotel all around. We enjoyed our stay and loved the quick access to the mall and relaxing yet professional stay.
Rated 5 out of 5 by BusyBri Great hotel, nice people, lovely location
I would stay again, this hotel was clean, the staff were friendly and accommodating.
Nothing to say that would alter my thinking a very nice experience.
Rated 5 out of 5 by GP123 FABULOUS
FRONT DESK INCREDIBLE.......ROOM SERVICE HAS GREAT FOOD AND GREAT SERVICE.