Rated 5 out of 5 by Liketogo2 Above and beyond....
Our recent five-night stay was hotel and service perfection. The room was comfortable, tasteful, and our preferences and special requests were honored warmly and promptly. Ms. Chu, a gracious professional manager, went out of her way to provide a special birthday surprise for my husband as well as to accommodate his special needs for bright light. The entire staff was friendly, quick to respond, and eager to assist. This hotel continues to maintain high standards, attractive ambiance, and the kind of service that makes us want to return. We highly praise and recommend the Westin South Coast Plaze. The surrounding area is classy and has something for everyone.
August 25, 2014
Rated 4 out of 5 by lgreg307 Hotel conveniently located for USTA events
The Westin's location is perfect for southern California tennis events. The ambience of the hotel along with the decor are excellent.
One issue we had was that maid service was being performed in our room in the late afternoon. We just returened from a tennis match and could not freshen up. The manager, however was gracious and comped us free drinks at the bar while we aited for the maid to finish.
August 25, 2014
Rated 3 out of 5 by Ghostwriter68 This hotel has good features
The bed is comfortable and it has a great pool.
August 25, 2014
Rated 5 out of 5 by RL0080 Great hote, Great service and convenient location.
My daughter and I stayed there the night before she moved into college and it was a great choice for us. Comfortable room, great service, and convenient location.
August 24, 2014
Rated 5 out of 5 by Weekender14 Great location for shopping
Stayed at Westin for concert at Segrestrom, which is walking distance. Also great location for shopping and restaurants at South Coast Plaza. Very nice hotel. Made our stay very convenient.
August 18, 2014
Rated 5 out of 5 by knowles43 shower
the water temperature in the shower never remained constant. the only reason i am bringing this up is because of the drought in California. With the water tempertature constantly changing I found taking a shower took twice as long as normal. I experinced this more than once at this hotel at which i stay one a mont.
August 17, 2014
Rated 4 out of 5 by UniversalExplorer4Ever A Great Westin In Orange County!
This is one great Westin hotel and I recommend it for a number of reasons.
The location is perfect. It's literally right off of Interstate 405, you can walk to South Coast Plaza in seconds, it's close to Newport Beach, the ocean and beaches.
The staff at the hotel are professional and attentive to your each and every need. Very friendly, welcoming, and accommodating.
As for eating in or dining at the hotel, the food and beverage is simply outstanding. Even a hamburger is gourmet in the lobby bar or through room service. Pinot Provence, the restaurant associated with and located within the hotel, is just extraordinary and renowned for its cuisine, and rightly so!
You can count on this Westin property in the OC. It has everything you could possibly need for a superb visit!
August 11, 2014