The Westin Long Beach

  • 333 East Ocean Boulevard
  • Long Beach,
  • Kalifornien
  • 90802
  • USA
  • Karte

Zimmer & Preise

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  • Falls der Aufenthalt mehr als 90 Tage umfasst, rufen Sie bitte unter +(1) 866 539 3446 an.
  • Sie können nur 550 Tage im Voraus buchen.
  • Bitte überprüfen Sie Ihre Daten.
1 Zimmer 1 Zimmer , 1 Erwachsener 1 Erwachsene , 1 Kind 0 Kinder
Rated 3.9 out of 5 by 577 reviewers.
Rated 1 out of 5 by The Grill ONLY review I didn’t stay in the hotel, this review is ONLY for THE GRILL. Really disappointed with this breakfast/experience I had with my family on Sunday morning. Customer service was awful and I hate to put bad reviews out there but someone needs to get this place organized. From the time we waited to get seated from the time we left, it was awful! When we arrived at the restaurant, there was a podium that had a sign on it that read, “ Please wait to be seated”, so we did and we waited and waited and waited. No joke, we stayed there for a minimum of 6-8 minutes before I walked over to a server in the bar and asked her where the host was. The server “Cristina” explained that they have no hostess and she would help me in a moment and she did. So my question is if I didn’t walk up to her would I still be waiting there??? Either way, she took us to our seats and got us drinks immediately, she talked us into their Sunday brunch and all 4 of us agreed to it. So we helped ourselves to a very slim pickings for our breakfast, but didn’t complain because 2 reasons. 1. It was close to 11:30am so we knew they were ending the brunch soon, so maybe our fault for coming so late (10:15am).2. The main reason we didn’t complain…..because there was NO ONE to speak to about this matter! (no manger and no 2nd sighting of Cristina) Here are just a few things that caught my eye. The eggs were cold, pancakes were dry, no cream cheese for the bagels, bacon was mainly fat, the oatmeal container had no lid on top so that was really cold, and the pancake syrup bottle was empty, but super sticky and no one working there cleaned it off. The entire buffet area looked a mess. August 10, 2015
Rated 5 out of 5 by Wonderful Staff I have been SPG100 for the last three years. Over the years, I have stayed at many SPG properties across the country. The Long Beach Westin is one of the friendliest hotels I have stayed at. The bell desk and front desk took it upon themselves to learn my name and my preferences. The staff here is a level above your standard Westin staff and your expectations of a SPG employee. The hotel is close to the convention center, performing arts center, and the water front. It's location is great for work and pleasure. August 3, 2015
Rated 4 out of 5 by Improper billing You charged me one smart Water but i did not consume. Please want to reverse the valeu of My card. Tks July 24, 2015
Rated 5 out of 5 by Great Location If you want to visit Long Beach this is the perfect place to stay and great service too! June 24, 2015
Rated 2 out of 5 by Very disappointed My stay at this Westin was very disappointing. I had 2 queen beds and needed all the pillows from both beds because the pillows were so old and flat. When I pay the Westin price for a room I expect free Wi-Fi in the room. Here I was expected to go to the lobby for free Wi-Fi. I did not eat in the restaurant in the hotel simply because the prices were exorbitant.Plus the room temperature was hot despite turning the AC down to 60 degrees. June 19, 2015
Rated 4 out of 5 by The staff was awesome! Sadly the negative portion of this review has to do with my baby receiving spoiled milk from the restaurant. The staff responded immediately and very detailed. I've stayed at this location several times before and will return and recommend this location again. May 23, 2015
Rated 5 out of 5 by Quick Accomodations I work close to the Westin, Long Beach and live quite a distance from there. After working a 16 hour shift, and only having 4 hours to rest before I go back to work, I used my SPG APP to book a room at The Westin, Long Beach. No more than 20 min. from booking the room I arrived and the receptionist greeted me and quickly assisted in giving me my room key. Might not have meant a lot to the Registration Staff, but her speed and efficiency gave me more time for my needed rest. Details like this is what makes me come back to Westin and use SPG time and time again. Thank you! May 21, 2015
Rated 4 out of 5 by Great hotel for the price This is a lovely hotel. They use premium linens and towels and the bed was super comfy. My only complaint was the shower/tub needed some updating and at the least some grout fixes. The staff were very courteous and friendly. Upon check in I told the receptionist it was my husband's birthday. We arrived back at our room later in the evening to find champagne chilling and some chocolate covered strawberries. That was the NICEST surprise and so thoughtful! We live locally but due to my husbands schedule often stay overnight on weekends in downtown LB and I will definitely make this our go-to spot from now on! May 19, 2015
  • 2015-09-01T11:47:32.433-05:00
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