Rated 5 out of 5 by foodloverdelight Great Hotel & Great Location for visitors to Long Beach, CA
I love the location where this hotel is located. It's close to some of the waterfront attractions, and close enough to some of the eateries along Pine Ave...yet far from the noise.
My only peeve with this hotel is paying addiitonal for wifi...both in the room and additional for the business center. So beware that even after accepting wifi charges in the room, the business center is ADDITIONAL to the room's wifi charges.
In speaking with the hotel, they say it's a 3rd party vendor. I get that...but for the price of this hotel...seriously...one would think that wifi charges would be inclusive.
April 18, 2014
Rated 5 out of 5 by Randall54 Service is fantastic
The staff was very responsive and attentive..
The real surprise was the fact that your facility is Dog Friendly..
April 21, 2014
Rated 4 out of 5 by Gaucho Good overall
This is a nice a hotel in a good location. It is spacious and clean, making it a comfortable place to stay. My main suggestion to them would be to honor their restaurant hours. They clearly state the restaurant is open until 10:30pm. My son and I went there at 9:30pm for a late dinner and were promptly seated by the host, given menus and water. After a few minutes, the waiter, Brian, came up and said they were closing the restaurant, and we'd have to either leave or go to the bar. I objected referencing their posted hours. He didn't care. I asked him what was the difference whether we sat in the dining area or the bar? He wasn't interested. So, we went to the bar, sat at a dinky little table and had our meal. Brian had a bad attitude and was unaccommodating towards the guests. They need to honor their hours.
April 21, 2014
Rated 4 out of 5 by Sophia1668 Westin Longbeach
**The beds are comfortable; but the pillows were inconsistent, some firm, some very lumpy.
**Watch out for the business office use of computer at 15min interval at a charge. I was surprised to find that.
**Loved the fact the HVAC is quiet, which is a lot better than that of Sheraton's, that's old and loud.
**Disappointed the pool was not working as it'd have been nice to use it.
**Had to pay for parking but like the ease of it.
**Overall, enjoyed the Westin experience very much
April 17, 2014
Rated 5 out of 5 by Kure336 Westin Long Beach
Stayed at the Westin Long Beach for the IEEE STC 2014 from 30 March 2014 to 4 April 2014. Absolutely great staff and hotel room. The food at the Grill restaurant was fabulous and the meals served to the conference attendees tasted like it came from the same kitchen.
April 6, 2014
Rated 5 out of 5 by WasserK Great getaway with Friends
The location and hotel was a perfect getaway with friends. Service and follow-up was excellent.
April 7, 2014
Rated 3 out of 5 by galsara Awkward Check In/Out
When we are arrived to check in at 430pm we were told that our room was not ready. We gave our phone number to the persona at the desk and they said they would call us when it was. So we waited in the lobby, and waited... after an hour and a half I went back to the counter and asked about the room again and was told that it was ready and they forgot to call!!! Then when we left we did not received a bill or an email of the bill, someone once gain took our contact info and it was never sent until I contacted them 24 hours after we had left.
However, the bellman and doormen were great and we loved the shower.
April 7, 2014
Rated 4 out of 5 by MikeJK Great stay
much needed renovations are complete. I'll be back again soon.
April 9, 2014