The Westin Long Beach

  • 333 East Ocean Boulevard
  • Long Beach,
  • California
  • 90802
  • United States
  • Map

Rooms & Rates

  • For stays longer than 90 days, please call 866-539-3446.
  • You can only book 550 days in advance.
  • Please double-check your dates.
1 Room 1 Rooms , 1 Adult 1 Adults , 1 Child 0 Children
Rated 3.9 out of 5 by 589 reviewers.
Rated 5 out of 5 by Great place to stay the night before a cruise! Great room, very attentive staff, good food and drinks - had dinner and breakfast at the hotel. A very nice place to spend the night prior to a departure on a cruise. The hotel is not far from the airport, near the cruise port, near a number of retail stores and a Starbucks (very important). I would definitely recommend this hotel. October 24, 2014
Rated 4 out of 5 by Good location but This hotel is located right across the street from the convention center and walking distance to many fine restaurants. I do believe $18 per day for parking is a little excessive since you are already paying for the stay and LB occupancy tax. It adds up. The walls are paper thin. There was construction going on one block to the east and the pounding could be heard in the room. I could hear the next room phone ring and the conversation. It can be annoying when you are trying to sleep. The bathroom has no vent so the room gets really hot and steamy after a shower. Other than that, the staff was fabulous, the area is safe, the beds are really comfortable. I would stay there again depending on the cost. I got a reduced rate for an event I attended but I wouldn't pay the over $200 a night they wanted to charge to stay another night. Westins are usually fantastic, I think the construction of the hotel went a little on the cheap side with the thin walls. October 10, 2014
Rated 5 out of 5 by Very comfortable only problem I encountered was the refrigerator in my room was not working, but other than that all was good. Great housekeeping staff October 10, 2014
Rated 5 out of 5 by Always a Great Experience Westin of Long Beach is our home away from home. The check in staff are all very friendly and professional. We always felt very welcome by the doormen and valet staff. Housekeeping were very courteous, friendly and thorough. we always look forward to staying at Westin Long beach whenever we are in town. October 3, 2014
Rated 3 out of 5 by mr Room air conditioning did not work adequately. We set it as low as 60 and yet room was very warm, at least 75, even at night. We called engineering and although they responded there was little improvement. The room was quiet. Housekeeping was very inadequate. September 29, 2014
Rated 4 out of 5 by Westin Long Beach Nice location, a few items are a bit dated. September 25, 2014
Rated 4 out of 5 by recent stay The only negative thing was that the room doors slam so hard that I was awakened every night I stayed. September 22, 2014
Rated 3 out of 5 by Nice Hotel. Nothing special Good hotel for business purposes. Far from LA, so don't plan on staying here to visit the area. But great proximity to many office parks. September 19, 2014
Rated 3 out of 5 by This hotel has great employees I was disappointed in the room. When we arrived we did not have any towels in the room, the phone didn't work and the shower didn't work properly The following evening we were to tired to go out to eat and decided to order room service. We were told it would be an hour wait. We went down stairs to the grill and it was crowded. I didn't mind that but what did upset me was there was not enough staffing for the evening and the waiters were overwhelmed. We waited for a hostess to ask if we could be seated but no one came. We asked the gentleman cleaning the tables and he said he would help. Although I was disappointed in my stay what helped my husband and I was the wonderful service we received at breakfast. Every morning we were greeted by Jay and he gave us excellent service. He made our stay enjoyable. September 2, 2014
Rated 2 out of 5 by Over Price Subpar Rooms and Service When I first checked into my room, there was a very bad musky smell that never went away. I tried to call the front deck and the phone just rang and rang. I was so frustrated that I just gave up. The AC worked when it wanted to had it set to 60 and it never cooled the room. There was mold in the shower. August 29, 2014
Rated 4 out of 5 by This hotel is clean and very comfortable! This was my first stay here and I was pleasantly surprised. The room was very clean and the bed super comfortable and the food was good too. It was close to different restaurants and I got a view of the harbor. I will defiently be going back! August 26, 2014
Rated 4 out of 5 by Love the guest rooms very convenient - parking to lobby to guest rooms to bar & restaurant August 22, 2014
Rated 3 out of 5 by Nice place, but smelly room My room had a very, very strong odor of mold. This made it hard to stay in! Otherwise, facility was nice. August 21, 2014
Rated 4 out of 5 by Great Stay We stay at the Westin Long Beach 3 times a year. for the first time I was not completely satisfied with the room. It felt that it was bit run down and worn. August 20, 2014
Rated 4 out of 5 by Great location & rooms I enjoyed my visit and loved the location so close to restaurants and the convention center. The Cafe served good food, prices a little high but what you might expect in a large city hotel restaurant. Service a bit slow at times. My only negative was that there was no concierge and the registration desk personnel seemed pretty uninformed about local venues, even how to get to the conference center. I was surprised. There were no maps or any other information in the room or lobby about the area either. Hhmmm...never did get a map of Long Beach but found my way eventually. August 20, 2014
Rated 3 out of 5 by Expected more I expected more very plain rooms needs a bit of work my room had a musty smell. I did receive an upgrade but the view of 2 buildings wasn't that great. Check in and check out was fast if you need to stay in Long Beach this is the place to stay. August 19, 2014
Rated 5 out of 5 by A great place to stay. Our stay was wonderful. Room was very clean. We enjoyed our stay there. August 19, 2014
Rated 5 out of 5 by I really enjoy your hotel Perfect bed, room temp, clean bath, lovely shower heads, etc. everything was perfect. August 19, 2014
Rated 5 out of 5 by Amazing Staff The staff were all amazing! Very friendly and genuinely cared about my stay. Room was comfortable and a relaxing place to end the day. August 18, 2014
Rated 3 out of 5 by Concerns On the first night, we were all issued out of our rooms on a false alarm into the streets outside. No one even told or offered an apology for this incident in the middle of the night. We were told at check-in that we had free internet and was then charged. The tub remained with water in it every time we used it. The toilet got stopped up and the plumber had to be called. We woke up with constant running water over our heads until we called and reported it, but no one told us what the results were in 603 above us. August 18, 2014
Rated 3 out of 5 by Over Priced Everything The actual room and cleanliness of the hotel was outstanding. It is in a very convenient location to the beach, aquarium, and other attractions. However, everything was expensive and overpriced. It seemed like you had to pay to do just about anything in the hotel, even the onsite parking was expensive at $18. There is a parking lot right behind the hotel for a lot cheaper and worth the walk. The restaurant food was average at best and overpriced for the quality you received and the staff and service was very slow. It was a nice place since I was traveling for business but I would not stay here for a personal vacation. I can find a lot better and cheaper places nearby. August 18, 2014
Rated 3 out of 5 by Just OK Just OK experience at this Westin for 2 nights. Cons: Extra fee for internet in the room. Night stand with no drawers, very Inconvenient. Somewhat clogged bath tube. water drain slowly during shower. August 18, 2014
Rated 2 out of 5 by Did not meet my expectations We asked to switch rooms after our first night, as we found that the shower was backed up. Further, the sheets were torn and old. When we went to the front desk to pick up our new keys, the receptionist demanded to know WHY we were changing rooms. She was unprofessional and rude. We moved rooms and found that the new room also had a backed up shower. I talked to the manager and he seemed to want to help, but didn't do a thing to make things right. I left knowing I would not return. I expected much more from a Westin and was sorely disappointed. August 17, 2014
Rated 5 out of 5 by Mahalo Mahalo for your service. From the time of my arrival I had received excellent service! When booking my reservations I had requested if possible to have a room available being that I was coming in on a red eye flight. The room wasn't available when I checked in but, the front desk clerk did notify housekeeping to see if they could have it work on being that no one was in the room the night prior. I'm glad to say that my room was made available with in 2.5 hours of my arrival. It was so nice to be able to just lay down and rest in a nice and clean room!! Being that I was traveling alone I appreciate that the hallways were very well lit and never did I feel unsafe at any time! I had also forgotten to pack some items and was please to know that the hotel was able to provide them for me free of charge. One thing that I did like was that the Westin offered was a choice of having housekeeping coming in daily or if you choose you can have them skip your room in exchange for a $5 card that could be used at a local eatery or you could have Starwood Points! Needless to say I took the points. :o) I had decided not to rent a car this time so I took the shuttle in from LAX and found that the hotel is conveniently located within a block of the public transportation services or if you choose to, within a walking distance of nearest Walmart and other shops. Would I stay at the Westin again? Definitely! August 17, 2014
Rated 1 out of 5 by No reservations! Well, just trying to make a reservation has been-useless? I supposedly have made 2 reservations, but they have NO reservations listed for me!! Made 1st reservation without knowing she was actually making the reservation- I asked about this rewards and cash option-and decided to use that because I had the points. Then I'm informed that the reservation has been made and there is no cancellation without penality. Would have been nice to know- Call to hotel-given toll free number-speak to gentleman who tells me he will make rewards and cash reservation for me-he said he made it-then call hotel talk with manager and cancel previous reservation. I'm on hold and guest services picks up-twice. So I'm speaking to someone at hotel, who informs me there are NO RESERVATIONS for me AT ALL!! He tells me he will call a manager to call me back directly within a couple of minutes-that was about 15 minutes ago.........this whole process has now been 1 1/2 hours in the making. Way to go, SPG! Won't stay with you AGIAN! August 16, 2014
Rated 5 out of 5 by The Westin Hotel Long Beach is Fabulous! I love staying at the Westin when I come to attend the Long Beach Jazz Festival each year. This year the room was exceptional! My room number was 1633, overlooking the Convention Center. Thank you so much for the free bottled water each day. I really needed and appreciated the offer. I look forward to spending time in the near future at the Westin! August 14, 2014
Rated 5 out of 5 by This hotel is AMAZING!!!!! The cleanliness and quality of the hotel was superb! the staff was extremely helpful and courteous. gorgeous property. August 14, 2014
Rated 5 out of 5 by The Grill My compliments to the chef at your restaurant. I ordered the Chicken Picata and it was delicious. August 14, 2014
Rated 5 out of 5 by Westin visit Great stay, would of liked to had a better view instead of the garage. No biggie August 11, 2014
Rated 5 out of 5 by Living Out Loud I spent my high school class reunion weekend at the Westin. I was very impressed. The hotel is beautiful. The staff at all levels was very attentive. The Westin event planner helped eased stress normally associated with reunion coordination. The food served at the event was very good. My former classmates were very happy with hotel and accommodations. The hotel is iin a great location. It's within walking distance of many great restaurants and attractions. August 11, 2014
  • 2015-11-25 T07:12:57.640-06:00
  • bvseo_lps, prod_bvrr, vn_prr_5.6
  • cp-3, bvpage2n
  • co_hasreviews, tv_589, tr_589
  • loc_en_US, sid_1003, prod, sort_default
<<prev 2 3 4 5 ... 21 next>>