ウェスティン・ロングビーチ

  • アメリカ合衆国
  • 90802
  • カリフォルニア,
  • ロングビーチ
  • 333 East Ocean Boulevard
  • マップ

空室状況&料金

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お子様/1室

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年齢条件ポリシー

お部屋のご予約は、写真入りの身分証明書をお持ちの18歳以上のお客様に限定させていただきます。

Rated 3.9 out of 5 by 500 reviewers.
Rated 5 out of 5 by Hotel Staff is AMAZING!!! Our stay at Long Beach Westin was the best night we have ever had at a Westin. The hotel staff was incredibly polite and friendly. We were greeted as soon as we arrived by the valet, the doorman, concierge and check in staff. Each staff member we saw had a smile and said hello. Raquel checked us in and immediately said she was upgrading our room to the Coronado Suite. Not sure what we did to deserve that, but the room was AMAZING!!! Every member of the staff was FANTASTIC and they all made us feel so special. We can't wait to go back. July 21, 2014
Rated 3 out of 5 by Poor customer service Arrived after a 15 hour flight from Sydney, and left a bag on the Shuttle Bus. I asked at check in if they could call the Bus company for me (before the driver went too far), not no- they sent me over the the Bell Boy. He then advised he couldn't make calls and sent me back across the foyer to reception. They then directed me to a phone box in the lobby. I had no US change- they cashed $1 for me. The phone did not work. Eventually the receptionist called the shuttle company. Got my bag (& medication) back 24 hours later- no thanks to the hotel staff, who were indifferent to my plight. July 18, 2014
Rated 5 out of 5 by SPG Gold We arrived late, early in the AM (0100) and were greeted by a unkept employee at the front counter. She did not acknowledge my Gold Status and I had to prompt her and she had to be shown by me via my smartphone that I was a gold member. I was not pleased with her, she was not a fair representation of the chain that I have grown to love and patronize. July 22, 2014
Rated 5 out of 5 by A great pace to stay! I enjoyed my stay at the Westin Long Beach Hotel - it is very clean and provides all amenities that one might need! The staff is friendly and very helpful! It was a great place to stay for a business meeting. I would stay there again as it is close to City attractions and lots of restaurants. July 22, 2014
Rated 4 out of 5 by Great hotel to saty with your dog... We stayed at this hotel for 3 nigh & 4 days. Great place to stay with your dog, they had a nice lobby with milk bones for your puppy and provide doggie bags to pick up after your dog - nice little touch. It was over all pretty good stay except that the room had problems with noises - we stayed on 15th floor but you could hear traffic noises from the streets and had problems with noises from the hallways & room above. other than noises, it was a good stay. July 8, 2014
Rated 3 out of 5 by Charged for calling 800 phone numbers provided by desk This hotel instructed me to call the 800 phone number to help with Star Rewards program then charged me for the call. I travel way too much with other chains that wouldn't think of charging you for calling 800 numbers. July 21, 2014
Rated 5 out of 5 by Great Stay My staff at the Westin was great. The location met my needs and the hotel staff met all my needs July 21, 2014
Rated 4 out of 5 by Great hotel, front desk needs improvement The positive: I stayed at this hotel because a professional organization was having a conference. The facilities were excellent as was the service. The room was very comfortable and nice. The value for the price was very good. The negative: The hotel front desk staff would not give me the rate I was promised even though I had an printed confirmation, but worse was the rudeness of the front staff. The manager wouldn't even come out to talk with me. July 18, 2014
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