The Westin Bonaventure Hotel & Suites, Los Angeles

  • 404 South Figueroa Street
  • Los Angeles,
  • California
  • 90071
  • United States
  • Map

Rooms & Rates

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  • For stays longer than 90 days, please call 866-539-3446.
  • You can only book 550 days in advance.
  • Please double-check your dates.
1 Room 1 Rooms , 1 Adult 1 Adults , 1 Child 0 Children
Rated 4.1 out of 5 by 873 reviewers.
Rated 4 out of 5 by housekeeping good housekeeping services most of the time, but sometimes as late as 7 p.m. or as early as 8:30 a.m. August 28, 2012
Rated 5 out of 5 by This hotel is a great host to large conventions Our expectations were exceeded in all categories of checkin; room; staff and facilities. Would recommend to anyone needing to stay in LA. August 26, 2012
Rated 4 out of 5 by Well Located with Many Features The Westin was well located in downtown LA with a number of restaurants and shopping nearby. The restaurants located in the hotel were convenient and of good quality. We had two rooms, a double and a king. While both were well appointed, the king was quite small. August 26, 2012
Rated 4 out of 5 by downtown hotel great location to LA main entertainment venues, restaurants and shopping August 25, 2012
Rated 5 out of 5 by FRONT DESK STAFF I have been a guest of the bonaventure for the past 10 years with over 100 stays the staff from the valet to the to the housekeeping are the very best Christina at the front dest has allways given exceptional sevice I would recommend this hotel even to the most demanding traveler.. August 22, 2012
Rated 5 out of 5 by Fantastic Experience Everyone at the Westin provided outstanding service during our stay. My bride of 36 years celebrated our anniversary and have nothing but good things to say about the property. We enjoyed our stay in Los Angeles and would do it again without a hesitation. We are Westin clients for life. August 21, 2012
Rated 4 out of 5 by Almost good The one problem with this hotel is that they charge for internet access in the rooms (both wireless *and* wired) - and it's very expensive. Yes, there is free wifi in the lobby area, but charging for connectivity in your room is just a money grab. Most modern hotels now recognize that charging for Internet access is like charging for water, so I shall not be using this hotel again whilst this policy is in place. August 20, 2012
Rated 1 out of 5 by Terrible Time We waited 30 minutes over our quoted 45 minutes to an hour for a cold burger fries!!! Waited almost an hour and a half for our car from valet that we paid $38. Pool was super small and not many chairs. The bed was comfy that was the only plus. August 19, 2012
Rated 5 out of 5 by LA WESTIN Great Location. Very Nice Facility. Everything in one place. One Stop Shop!!!! August 19, 2012
Rated 4 out of 5 by I love this place I live in Brazil, and I stayed in Westin Bonaventure several times, always by the time I attend an annual conference. The architecture is glamorous, the staff is kind and efficient, and it stays in a privileged place, with easy access to 110 freeway. The elevator feels like a ride, and I love the revolving restaurant at the roof. The breakfast buffet is excellent. On the emotional side, I like the idea of staying in a place that was location for several great movies. Although the suites could be a little more roomy, I stay here whenever I can. Also on the down side, the parking fees are very expensive. August 17, 2012
Rated 4 out of 5 by Great Stay but Disappointing Check Out Everything about the hotel was great excpet the check out process. No opportunity to check out using the in-room TV meant that everyone was waiting in line at noon on a Sunday with only three desk attendants available. Also, since no self-park is available, the wait for valet took 1.5 hours. I felt awful for the fellow guests and the valet attendants as the entire lobby and parking areas were severely understaffed. I requested the parking fees be removed from our bill, however, due to the wait which ruined all Sunday afternoon plans before heading home. August 17, 2012
Rated 3 out of 5 by it was all great till the end.. We stayed at the hotel this passed weekend. We had a great time visiting the pool and the Bonaventure Brewery. Everything was great until we checked out and got our car from valet. We checked out from the hotel at 11:40. After we checked out we walked directly to valet to grab our car. We waited over an hour for our car. We did not leave the valet area until 12:55 once we got on to flower street, the exit of the parking structure. The cost for parking is $38. and for the service valet gives it is not worth it. I spoke with the valet manager after waiting for 45 minutes and he said 20 minutes more. Several people left before us after we got there before them. We ended up leaving the hotel with a sour taste. I had never waited over an hour for a car in valet. Not even in Vegas after new years day. August 15, 2012
Rated 1 out of 5 by Valet disaster Started off great, I sent an email with a special request before my visit and received a prompt reply that they could accommodate me. While I had an excellent night at the Hotel, it was ruined by the fact that it took well over 90 MINUTES for the Valet service to retrieve my car after check out. That is something I have never even heard of. How is it possible that a well reputed and famous hotel such as the Westin Bonaventure not be equipped to handle a regular Sunday (not even a Holiday weekend) checkout traffic? Even worse, after waiting 90 minutes along with scores of others, 1 couple showed and almost instantly received their car like everything was normal. That was the last straw. As a proud Starwood member I am not used to this level of frustration and disappointment from any of the hotels I have stayed at since I joined in 2003. August 15, 2012
Rated 3 out of 5 by Good stay in LA It is well located, needs some renovation August 14, 2012
Rated 4 out of 5 by Post-renovation and it's great. And round! The Bonaventure has recently been renovated and this has really helped with the facilities: it looks sharp and not at all dated, which is a great upgrade and makes this a great choice for downtown hotels. I joke about it being round but there's a good thing about round hotels: the rooms, because they are wedge-shaped, often have a bit more floor space than in a regular rectangular room. August 13, 2012
Rated 5 out of 5 by AMAZING HOTEL I teach at a university in Mexico UNIVA, my stay was for 5 days, is an amazing hotel, its rooms, staff very friendly, the location is perfect, I recommend it 100 percent, is the best hotel in the financial center August 13, 2012
Rated 5 out of 5 by great experience so far Great location in downtown LA, the hotel is in an older building but all the rooms have been updated. Stayed in the tower suite which is pretty roomy and provided much needed space for me (have been on the road for months). There are many dinning options within the hotel and nearby. All the staff I have met are very friendly and accommodating. Will definitely come and stay again. August 13, 2012
Rated 5 out of 5 by Was just about the nicest Hotel stay ever I don't travel much. However, this stay must have been my finest stay anywhere at any time. The staff was fantastic. August 13, 2012
Rated 3 out of 5 by What a let down! I had high expectations for this particular hotel given it's reputation. My daughter and I were in the area from overseas to do college tours and vacation. We got in late and were very tired and just wanted to get some rest. We had to wait about 30 minutes in line to check in, another 45 minutes in our room for our baggage to arrive and finally got some sleep sometime after midnight. We awoke early to use the pool before breakfast, but it was closed for maintenance. We ate at the hotel restaurant and had their sunrise breakfast which was overpriced and not very good. At least the check out was fast and the valet service brought our car within 15 minutes. Overall we were very disappointed in what should have been a really nice stay and experience, especially at the price paid and extra cost for each service (valet, baggage delivery, tips etc.) August 11, 2012
Rated 1 out of 5 by The staff needs improvement The staff at the Bonaventure was very rude to my friend and I. I did not appreciate the level of service I received from them as a Starwood Preferred Guest. I will not return to this hotel again. August 10, 2012
Rated 4 out of 5 by Almost confortable Bedclothes, towels, all stuff is very clean. Bathrobe is really comfortable and made me feel luxury. Several inconvenience were, - Wireless network access suddenly become very slow and I could not enjoy Internet, even I paid $12 for Internet access. - There are no power plug on the desk. - It was soaked in the refrigerator. Change the tray. August 10, 2012
Rated 1 out of 5 by Hotel staff are unsuitable for hospitality Industrny had reservation from Jul 29,12 to Aug 4,12. Presented ourselves at check in reception at 12.30 PM when Credit card scanned etc -- room keys given to us only at 5.30 PM. I was due for a meeting at 4PM which I had to attend in street clothing,as I had no access to a room to change. Couple of attempts to get our reserved room met with abrasive retorts,combative comments from counter clerks. Middle of the night we woke to loud bangs on the door - checking if some other guest's luggage has been to our room. Rooms do not get cleaned till very late afternoon. Couple days we had to make our own bed. We were expected to share one bag of tea between two of us. All these we could handle with smile but not the treatment we were subjected to by the supervisor in front of Cal Ballroom temp Check-in. Every year for last 17 yrs we have been going to this hotel ,but never again. August 8, 2012
Rated 5 out of 5 by Great staff! Without exception, every single member of your staff that I interacted with exceeded my expectations in terms of helpfulness, courtesy and promptness of response. Good job! August 7, 2012
Rated 5 out of 5 by Love this Hotel A great place to stay! Wonderful service, I give them a 10! August 7, 2012
Rated 5 out of 5 Excellent since my first stay in the '80s Ever comfortable, cozy, friendly. The best image of Los Angeles. August 7, 2012
Rated 4 out of 5 by Wonderful hotel My daughter and I stayed only one night and the Westin Bonaventure delivered an amazing stay except for one person:the man who originally checked us in. He was indifferent and not helpful. I had to go back to registration for my breakfast vouchers and other information which was provided by an extrememly helpful Ricardo. Everyone, except for the first person at registration, was friendly, helpful, kind and seemed to enjoy their work. We did valet parking and they were efficient and extremely pleasant. We also asked the concierge for directions and she was most helpful. We also went to the lounge on the 34th floor where the view is unsurpassed as it rotates 360 degrees. We ordered drinks and a snack and everything was perfect. Service was impeccable and friendly and both drinks and food were excellent. We did the breakfast buffet which was a delight. It had everything you might want and the presentation was lovely and the food yummy!! Our room was CLEAN and most comfy with the heavenly beds. When my daughter and I travel, we tend to stay at Westins because of the beds and their reputation; my duaghter has a bad back and she always sleeps beautifully on their beds. Our stay was deleightful and we will return to the Bonaventure to do more sightseeing in downtown Los Angeles which we rarely do. August 7, 2012
Rated 4 out of 5 by Great Hotel, Small Rooms Wonderful hotel, Cool design with colour zoned accommodation, Room slightly small for a Westin Property. Could not do yoga in the room as it was too tiny. August 7, 2012
Rated 5 out of 5 by SRF Convocation This hotel is perfectly suited for the above event. The dining facilities and the meeting rooms always meet the expectations. The bedrooms are very comfortable, and the hotel staff are very accomadating !!!!!! August 6, 2012
Rated 5 out of 5 by Great Choice for Downtown LA Stay I have just completed two week-long stays in downtown LA at the Westin Bonaventure. I needed to be downtown for business, and the Westin Bonaventure ended up being a great choice. The Bonaventure is an iconic hotel, featured in many movies, built in the 70's (I think) with five separate cylinders connected with elevator corridors and a central atrium. That architecture could be considered dated, but it is also fairly cool and I think the renovations that have been done keep the space interesting and attractive. And riding the elevators is pretty cool. (When there is heavy use of the hotel's convention facilities the Blue and Green elevators are faster than the Red and Yellow ones) I found the staff universally friendly and service-oriented, especially considering it's a pretty big convention-oriented hotel. Employees were always friendly and offering to help - it's clear that management has created a good culture that values good service. As an SPG Platinum we got an upgrade to the Tower King suite, which is really a great room type. It's got a separate bedroom with sliding door and a living room with sleeper sofa and desk and mini fridge and bathroom. That can work for a family with kids on the sleeper sofa, or a couple where one gets up to work or have meetings while the other may still sleep or lounge in the bedroom. The Heavenly Bed was great and the room featured updated furniture and decoration. It felt like a current room in an iconic hotel The SPG breakfast benefit is in the main restaurant. What's included is the cold food from the buffet - roughly what you'd normally find in a lounge. There is an upgrade to a full hot breakfast for $7.50. That includes made-to-order omelettes as well as the normal eggs and bacon and sausage and eggs benedict and some Japanese selections. Parking is pricey at around $40, but there is free street parking between 8am and 8pm across the street on Flower Street and some other nearby streets if you can be out by 8am or feed the meter. In addition to the hotel restaurants, there are many independent restaurants on the 4th floor, including ethnic restaurants and a brewpub. There also many other choices within a block or two, including Border Grill, Johnny Rockets, Chaya, and many more. In general LA's downtown is walkable, and many destinations are within a 15-minute walk, and there are also several DASH routes that circulate through downtown. So if you have business downtown you can stay here carlessly. It's only about $16 to take SuperShuttle from the airport, so if you are doing business downtown it is possible to be carless, especailly given restaurant choices in the building and nearby. The ride to the airport is pretty efficient via the 110 and 105 freeways. It's also near the Metro Red Line, Blue Line and new Expo Line. On the whole I was pleasantly surprised by what a great experience we had at the Bonaventure - from the updated rooms and friendly service to the food options nearby and ease of getting around downtown. August 5, 2012
Rated 4 out of 5 by Small but comfortable I expecteed a larger room, one that had a bathroom door that copilud be opened with the closet door also open. The bed was very comfortable, pleased to fine the pillows not made from some synthetic fabric but more like feathers. The staff friendly and helpful, except the door man at the Flower entrance who was rude and sarecastic when asked for directions. August 1, 2012
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