Rated 3 out of 5 by Brandi Nice location, liked the rotating lounge on top floor.
Was not as nice as other Westin's I have stayed at. The room was small and basic with a good view. Very large hotel, employee's were efficient.
September 24, 2013
Rated 5 out of 5 by Jtsai Professional service
The service is professional. Hotel manager Ken Lee did help me a lot while I am staying. there.
April 20, 2014
Rated 5 out of 5 by ARD1 Great relaxing getaway
I stayed at the Westin Bonaventure for 5 nights in April - my first vacation in over two years. I fully intended to have the best experience possible, and the staff was more than accomodating. At the beginning of my stay, the staff kindly assisting me in moving rooms until I was satisfied - the first room was near to the elevator and relatively loud, while the second and third rooms were much smaller than the first. The fourth and final room was perfect. I was not intending to be such a nouisance, but the staff handled the situation with grace and respect. (Particular thanks to Jeremy and Brandon)
The room itself was absolutely perfect - some of the best sleep and best showers I have ever experienced.
The In Room Dining service was not only delicious, but much speedier than I had expected. Concierge services were also very helpful and knowledgeable.
The only downside was that the two hotel entrances to the pool were closed, so the only way to access the pool was via the street, which deterred me from using the facilities.
A Westin employee myself, my critical eye was very pleased with the staff and facilities of this Los Angeles getaway.
April 22, 2013
Rated 5 out of 5 by Snowrabbit Excellant facility for a conference.
Staff were kind and accomodating. Facility was convenient for all my needsincluding nearby stores. Spa, pool, fitness center were excellant.
June 10, 2013
Rated 5 out of 5 by MH09212012 This hotel is a must stay
The Westin Bonaventure is a delightful hotel that meets every expectation of the business traveler. I will certainly be staying there again.
September 24, 2012
Rated 5 out of 5 by Christaine PERFECT STAY FOR SRF CONVOCATION
This is my second year in participating in the SRF Convocation. My stay was comfortable and memorable. I will be back next year,
August 9, 2013
Rated 5 out of 5 by Jquintero I Love this Hotel
Thank you for the great service, everything was great.... Special thank you to the housekeeping team, room was clean and very comfortable.
January 17, 2013
Rated 3 out of 5 by Cornell Meh
Unfortunately, I had a cold shower the first day and tepid showers every day after. Also, the hotel is confusing for conference attendees.
January 21, 2013
Rated 2 out of 5 by Marcftn Business conference
The room was clean and comfortable but the restaurant and bar services were terrible. The wait was outrageous, running out of food.early.
October 9, 2013
Rated 5 out of 5 by SantiagoSC Best Hotel in LA
My girlfriend and I love this hotel! We found everything we wanted in here, best service, great food, beautiful view, and verything else.
May 8, 2012
Rated 5 out of 5 by Canga This hotel is a great host to large conventions
Our expectations were exceeded in all categories of checkin; room; staff and facilities. Would recommend to anyone needing to stay in LA.
August 26, 2012
Rated 1 out of 5 by spgpltnm falling apart
extremely worn out tiny rooms.
delipidated infrastructure and depressing lobby. terrible restaurants. gut it or major renovation in order
February 13, 2013
Rated 5 out of 5 by TerriN Simly Great
I have stayed at this property before and was very impressed. This was true again, the Staff, the rooms, the food, everything was great.
September 26, 2013
Rated 4 out of 5 by francisj wonderful staff
The staff at the Westin Bonaventure could not have been more courteous, friendly and helpful, from porter, to check-in, to room service.
September 13, 2013
Rated 5 out of 5 by Mack1913 Great Stay
The hotel provide all of the things one would expect from a quality hotel. There was nothing that was missing or any undesirable events.
August 24, 2013
Rated 5 out of 5 by Neopolitan The absolute best for a moderate budget!
Room was great, floor to ceiling windows were awesome. Staff was very kind and accomodating. Many choices for food and drink. Excellent!
February 14, 2013
Rated 5 out of 5 by Chris46 Very nice hotel
The guest experience was very nice and comfortable. The only complaint is the location of the thermostat in the room. A little awkward.
May 18, 2013
Rated 5 out of 5 by MMBLA Great Downtown Hotel
Appreciate the great staff that handled a last minute accommodation emergency.
Beautiful clean hotel in the heart of downtown.
January 22, 2014
Rated 4 out of 5 by LAtraveler76 Huge hotel with nice location
If you need to stay downtown LA for business this is by far the easiest hotel to stay. Centrally located with a very helpful staff.
May 24, 2013
Rated 5 out of 5 by Carvill GREAT
For all the years I've lived in Los Angeles, I had never even been in this hotel - it is gorgeous and the personnel were excellent.
October 24, 2012
Rated 5 out of 5 by CompaCaneloJCR This hotel awesome
Pretty nice place to stay everything is close by the best thing in LA ... Pretty relaxing place great food ... JCR "Compa Canelo"
August 26, 2013
Rated 3 out of 5 by SPGTraveler2013 Downtown Hub
This hotel is centrally located, lots close by and a great lounge. Rooms are cozy, but who spends that much time in them anyways.
December 13, 2012
Rated 5 out of 5 by ben100 Staff are outstanding
No matter what you need they come quickly, effortlessly and with a smile on their face. The staff are happy to be of assistance.
August 19, 2013
Rated 5 out of 5 by Queen1 Amazing place to stay at
Great location, hotel personal very helpfull! Amazing place to stay either for business or pleasure.... Recommend this highly...
November 28, 2012
Rated 5 out of 5 by weekendfun2013 really nice hotel
My husband and I had a really good time here...everyone was so friendly and very helpful...would definitely come back again...
October 14, 2013
Rated 5 out of 5 by CaliforniaTraveler Great Location and Service
Exellent location in the financial district. Service meets all expectations for a Weston. Multiple restaurants and bars. Nice.
December 10, 2012
Rated 5 out of 5 by Avi24 Great hotel
I enjoy my stay at this hotel and I was very pleased that the way the staf treated me .Good job spg keep up the good work.
January 3, 2014
Rated 5 out of 5 by NancyO The nicest staff!
Beautiful hotel in a great part of downtown LA.
Starwood members are treated so nice and prompt - or maybe that is everyone!
October 31, 2012
Rated 5 out of 5 by Andrew58 outstanding service and staff
Dynamic service, outstanding staff.
From check in until departure the staff was truly on top of their game.
March 3, 2014
Rated 4 out of 5 by TOMA68104 Great Comfort
These rooms are roomy for Los Angeles, and very comfortable. The Staff are pleasant and pleasing to the guest.
February 19, 2014