Rated 3 out of 5 by dissatisfiedplatinummem Seems to be new staff, untrained
Long lines to ask question, contact someone on the phone, never received free water and I am a platinum member.
January 21, 2013
Rated 5 out of 5 by Ming Excellent hotel
Very beautiful hotel with nice design of lobby areas in the first floor. Heated swimming pool is a great plus.
April 14, 2013
Rated 5 out of 5 by Wilcoxen1212 Westin Alway a Great Stay
As always my stay at Westin Bonaventure was excellent. The serve is always great and the staff were welcoming.
September 5, 2012
Rated 5 out of 5 by RWW13 Great hotel & people
Our family had a great 2 night stay at the Westin Bonaventure. The people are very accomodating and pleasant.
January 5, 2013
Rated 5 out of 5 by oboe50 staff
very friendly and attentive staff
January 2, 2014
Rated 5 out of 5 by 4nebbish wonderful stay!
exceeded my expectations in service, food, and ambience. Very restful and certainly merits a return visit.
May 6, 2013
Rated 5 out of 5 by Dodgers83 Very nice hotel
The hotel is located in a prime area close to everything. The room and beds were so nice and comfortable.
February 18, 2013
Rated 5 out of 5 by randk this hotel works
Surprisingly still good. Hotel renovated and room extremely comfortable and clean. Breakfast bar amazing.
December 18, 2012
Rated 4 out of 5 by QbanJoe Close to everything during the day
Hotel is beautiful and great location to the business district yet the area becomes ghost town at night.
May 11, 2012
Rated 3 out of 5 by Ayates72 Room needs attention
The room had a funky smell, fusty.
Drinks fighting in lobby during check in.
$38 for valet parking?!?!
November 13, 2012
Rated 5 out of 5 by chuck33477 Great downtown hotel
SPG treatment was great, room was great and facilities were great.
December 4, 2013
Rated 4 out of 5 by Coach58 housekeeping
good housekeeping services most of the time, but sometimes as late as 7 p.m. or as early as 8:30 a.m.
August 28, 2012
Rated 5 out of 5 by Ldog Great stay in DTLA
I stayed at the Bonaventure for a few nights. I work nearby and decided to stay here because I had a few days with crazy early AM meetings and late client dinners/functions in the PM, so didn't want to commute too long on those days.
Had a great stay. Room is comfortable and clean. Nice views. Public areas of the hotel have a retro (is 1970s considered retro?) feel, but the rooms and furnishings in restaurants are more modern. The staff are really nice, friendly, efficient and attentive.
Had an awesome meal at LA Prime, the steakhouse on the top floor...buttery filet mignon Oscar Style and very attentive and helpful service. Amazing view with an amazing steak...what's not to love?
Platinum recognition was very nice. I got invited to a complimentary weekly wine tasting and canapes event for SPG elites, which was cool. It was in the revolving Bonavista Lounge, which was really interesting. They bring in a different CA winery every week, and I got some really cool ideas on new wines to try. Met my friends at a nearby restaurant afterwards and told them about my wine tasting and they were totally jealous!
Will definitely consider staying here again if and when I need to be in DTLA.
June 21, 2013
Rated 4 out of 5 by bluegoose NCAA Tournament Stay
enjoyed stay very much! Staff very helpful, and hotel was at peak performance while being very busy
April 1, 2013
Rated 3 out of 5 by MPB1070 Overal is a nice Hotel
I just want to say thanks Ricardo at the Front Desk, he was pleasant and all the time on brand .
August 12, 2013
Rated 4 out of 5 by jk22 la westin
very nice property very spacious
great view from steakhouse on top floor
good for business meeting
March 29, 2013
Rated 4 out of 5 by Suzanne water tempurature
I had no hot water in my shower. I had to take a freezing cold shower before working a convention!
March 8, 2013
Rated 5 out of 5 by Paul A wonderful place to stay
Lovely lobby and restaurant areas, nice pool, wonderfulo views of LA. Loved the glass elevators!
January 24, 2013
Rated 3 out of 5 by WestinJan2013 LA 1/3/2013
We checked out after 3 nights (first night late arrival) when we were supposed to stay 5 nights.
January 7, 2013
Rated 3 out of 5 by AtownChic Just mediocre
Despite supposed renovations the hotel seemed dated. Expected more from this Westin experience.
March 9, 2013
Rated 5 out of 5 by bmason02 Coffee in the room
The coffee maker that was in the room didn’t work with the coffee packet that were there.
September 18, 2013
Rated 5 out of 5 by jetpic Great hotel and service
This is not my first time at the bonaventure and every experience has been excellent so far.
April 19, 2013
Rated 5 out of 5 by ADESQ Wonderful in every way
Good hotel to stay in for downtown LA. Great price, all class.
November 25, 2013
Rated 4 out of 5 by Walt Great business hotel but fine for leisure also
This hotel was very nice. The location was great for me. the staff was helpful and friendly.
February 23, 2013
Rated 4 out of 5 by Buh1020 THis hotel has excellent staff
The staff is freindly and professional and very attentive to guests' needs.
October 30, 2013
Rated 5 out of 5 by ernthatguy This Hotel has great staff.
My experience with the staff at this hotel was great. They were very friendly and helpful.
February 24, 2013
Rated 5 out of 5 by rbezenek Amazing...
I can't say enough about this hotel, the staff, and the amenities.
Our stay was perfect.
May 22, 2012
Rated 4 out of 5 by Honey627 Great Hotel But;
Great Hotel but, I asked a couple times for a special need and it was not ful-filled.
August 15, 2013
Rated 4 out of 5 by SPGHappyGuest2 business stay
Consistent service. love the starbucks coffee in my room. Happy employees all around.
August 8, 2013
Rated 5 out of 5 by Paul425 great last minute stay
Very comfortable, nice lunch in the bar and great drinks.
November 21, 2013