ウェスティン・ボナヴェンチャー・ホテル&スイート,ロサンゼルス

  • アメリカ合衆国
  • 90071
  • カリフォルニア,
  • ロサンゼルス
  • 404 South Figueroa Street
  • マップ

空室状況&料金

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1室 1 , 大人1名 大人1 , お子様1名 お子様0
Rated 4.1 out of 5 by 880 reviewers.
Rated 5 out of 5 by Total package- staff and facilities superb Special kudos for staff member Amber Ishimoto, for wonderful service, kindness, professional know-how. "Bravo" points deserved for a bravo contribution to our stay. Thank you all! August 25, 2015
Rated 5 out of 5 by SRF Comvocation Attendee This was a wonderful stay, despite the fact that my father and I had to leave early due to his health reasons. Your security staff at the Bonaventure (Jennifer, et al) were excellent and very attentive when my father became ill. The front desk gentleman (M. Castillo??) was superb and provided us with a complimentary upgrade to make us more comfortable once he saw my physically debilitated/wheelchair-bound father. I haven't been treated that well by hotel staff at any of the hotels I've been to over the last 10 years. Now if only the hotel's restaurants (Brewery and Bistro) would be more reasonably priced and have better taste-quality food, I'd be inclined to say my stay was absolutely perfect. But it came mighty close! Thank you! August 23, 2015
Rated 4 out of 5 by Good location except for the bed, which was very lumpy - the hotel and room were terrific! August 17, 2015
Rated 5 out of 5 by Excellent Service The Westin Bonaventure in Los Angeles offers great service from check-in to check-out. Vicki, the attendant on hand to check us in went above and beyond her duties to help us resolve a matter concerning our SPG account. We wanted to stop by and drop a short note expressing our appreciation. Her efforts were a shining example of what good customer service is like. August 14, 2015
Rated 4 out of 5 by beds were too small It was very difficult to sleep in such a small double bed. The breakfast is very expansive. Staff is friendly. August 10, 2015
Rated 4 out of 5 by Some improvements needed I stayed here over 20 years ago, and some improvements are definitely in order- a worn-out lamp and bathroom (wood) trim, worn, somewhat dirty elevators and lobby flooring areas, and food court in bad need of repairs throughout. Recognizing that this may mean some price increases, this still is needed, given the history and reputation of the hotel August 4, 2015
Rated 4 out of 5 by Renovation = Improvement I'm completing my second weeklong stay. I spent several weeks here during renovation, so it's nice to see the lobby open (no more extra elevator rides to the 2nd floor#. The fitness center and lounge are great. The rooms are also clean, modern, comfortable. Excuse me while I look the gifthorse in the mouth here: As an elite guest, I got upgraded to a suite on a high floor. It was more than I asked for and more than I deserved. I was very pleased. I would note, however, for those paying #$# for suites, they all seem to be adjacent to the elevators. The head of my bed is right next to the shaft/mechanicals of one of the two currently-functioning elevators. The low-volume noise doesn't bother me and hasn't cost me a bit of sleep. Light sleepers may want to know. In my dreams, there would be a way to turn down the overhead music in the fitness center. When it's loud #not every day), it's not possible to listen to music or, I assume, use the TVs built in to the equipment. And the HVAC doesn't turn on fully until 5:00AM. Soon, I hope, the full array of elevators will be back in operation. But even the limited service now works. These are tiny nitpicks. This is still my first choice hotel in DTLA. July 30, 2015
Rated 1 out of 5 by Room not ready at 5:30pm? A business colleague and I recently checked in to the hotel and were told that only one of our two rooms were available. This might have been understandable if it were early in the day, but I found it unacceptable at 5:30 in the evening. The delay caused us to be late for a business dinner. When I attempted to complain about the issue, the service express operator transferred my call to a number that rang interminably. Not the level of service I would expect from Westin. I will be staying elsewhere on my next business trip to L.A. July 22, 2015
  • 2015-08-28T10:51:45.199-05:00
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