Rated 4.1 out of 5 by 631
Rated 5 out of 5 by QIU2X HOTEL IS GREAT , BUT SERVICE IS NOT GOOD
I stayed in The Westin Bonaventure Hotel from 9.30 to 10.2 . But I get a very upset experience . In the night of 9.30，I call the service express line 4 times , but no one answer. I had to call the fifth time , after 20 seconds , staff answer the call . Today is 10.1，I call the service express line again , no one answer until the forth time. I was very angry , I asked the staff , why no one answer my calling , he said: I don't know!
I can' belive it is the service of westin , one of the best hotel in LA. I need a reason why no one answer my calling for so many times!
Rated 4 out of 5 by Christy1011 中规中矩感觉还是舒适的
Rated 4 out of 5 by RayMM1 LA Downtown内不错的商务酒店
Rated 5 out of 5 by Jtsai Professional service
The service is professional. Hotel manager Ken Lee did help me a lot while I am staying. there.
Rated 5 out of 5 by LAK25 Fabulous Hotel!
From checkin to checkout it was great.
Rated 5 out of 5 by HiramGO Great Place
Great hotel in the Downtown LA area
Rated 5 out of 5 by BobMA54 Perfect in all ways
A wonderful experience. Highly recommend.
Rated 5 out of 5 by Christoph Largest hotel in LA...
We did not particularly like the maze of this large hotel but reception was friendly, breakfast buffet was one of the best of any Westin, the suite had a good layout, house keeping did not wake us and we had a good stay in general. What more do you want?