Rated 5 out of 5 by Javiervera4 Amazing hotel in the LAX area.
The location of the Westin LAX hotel is perfect, the Daily Grill has a great happy hour (the servers are spot on with the drinks) Brian and Roy the front desk operators went out of their way to make my check in quick and easy. Tim McDonald the Service Express Manager made my stay possible, Tim made sure I had a room at the best rate in the entire LAX area. Tim also made sure I was welcomed by the staff. Because of this great service I will tell all my out of town friends, family and business colleagues to stay at the Westin LAX... Thank you for an amazing experience!
November 27, 2013
Rated 5 out of 5 Not an average airport hotel
The Westin LAX is an excellent hotel. Comfortable beds, great staff, good conditions and reasonably priced. Having a first class restaurant in the hotel is a big plus. Also, it's location next to Thrifty Car rental is perfect (if you rent a car there) and the airport shuttle is efficient and easy.
I highly recommend the Westin.
December 7, 2013
Rated 2 out of 5 by spgsf Dated hotel that needs major improvements
Having stayed at Westins in the past, I have a good idea of what they're normally like and this location fell way below standard. My room was old, looked like it hadn't been remodeled in 10 years, and my computer couldn't pick up a wireless signal. The ethernet cable didn't work, and neither did the power outlet in the bathroom. They also need thicker walls because you can hear planes landing and taking off all night.
December 6, 2013
Rated 5 out of 5 by ReiseDon My new favorite at LAX
It was convenient and an overall good experience. I'l be using this next time I need to be at LAX. We had contact with at least 20 people and all but one were wonderful. The room was comfortable and although on the side of the airport, I barely heard the planes landing and taking off. The bed was comfortable. We enjoyed the bar area. I wish the bar tender had mentioned it was happy hour. We only found out after placing our orders, which were not included (found out by reading menu that wasn't offered ahead of time). I will be recommended it.
November 21, 2013
Rated 3 out of 5 by NavyChief Some Good, Some Not So Good
I've stayed here dozens of times over the past several years. It is really an "on or off" experience. This last stay was a bit off.
Had a four-plus-hour wait for room. "Rush clean" on reserved room never done. After four+ hours, I went and asked for "any available room," I was given 12xx. Went up there and housekeeping was still cleaning room! Back to front desk. Front desk clerk apologized and said, "I will give you a $40 F&B credit and check with management on other comps." I said thank you very much. He gave me another regular room (12xx#. No complimentary water in room #and I checked minibar, too). Upon check out, credit or comp never appeared on folio. Check out clerk gave me $40 F&B credit when I mentioned issue to her. I thought that was very nice of her.
Excellent martinis at Daily Grill bar but Tuscan Brick Chicken almost indelibly dry and tasteless. Potato and vegies were nice, and service from waiter superb.
We will see what happens next time....if that time comes.
December 4, 2013
Rated 5 out of 5 by Denis001 Hotel has great places to eat, well placed near LAX.
Great staff at check-in, Daily Grill is brilliant - go for the fillet steak!
November 21, 2013
Rated 5 out of 5 by sofi efficent operation
This hotel met my needs for a brief stay
November 21, 2013
Rated 5 out of 5 by TaxiGirl Comfort
I love staying at this hotel! From the moment I walk into the facility I am calmed by the White Tea aroma. The beds are so comfortable. I wake up rested every morning. The staff is very friendly and helpful. Great place to stay!
November 13, 2013