Rated 4 out of 5 by DCTravelHound great option close to SFO
i had an unscheduled overnight in SFO due to a misconnection, and i am glad that the airline chose to put me up at this property. very close to SFO with a frequent complimentary shuttle, it made getting to and from the hotel a snap. check-in was efficient, and the room and bathroom were both clean and comfortable. this is an older hotel, and the age is starting to show, but it provided exactly what i needed - a good night's sleep in a comfortable bed.
there is no club lounge, but platinum guests are given a voucher for a complimentary continental breakfast in the restaurant. it was a great spread.
if i ever need to overnight at SFO i will definitely choose this airport - close enough that you can see planes land but far away enough that you dont hear them!
December 11, 2013
Rated 4 out of 5 by JMK57 Staff make the difference
Checkin- got in late and was dog tired. Appreciated the very quick check-in.
Breakfast- you charge a lot for limited buffet. Consider expanding or adjusting cost.
December 13, 2013
Rated 5 out of 5 by Hockey1990 Will return
Very nice staff...comfortable bed. Will return and make this hotel my first option. Close enough to Candlestick Park.
December 9, 2013
Rated 5 out of 5 by SusanandBob Great please to stay for early flight out San Francisco Airport
With a convenient shuttle bus that departs every 15 minutes, I was able to return my rental car the evening before departure, eliminating early-morning stress. The hotel is across the street from a beautiful walking/jogging path along the San Francisco Bay, which was very convenient and relaxing.
December 8, 2013
Rated 5 out of 5 by mm2208 birthday weekend was great!
I loved it there, Christine was great and Kyle from the front desk. They helped answer all the questions i had while i stayed there. Plus they gave me a nice room over looking the water. I slept like a baby. the only thing i would like is next time to not have housekeeping try to come in my room at 830am, which woke me up. I understand rooms need to be cleaned but just would of been nice to sleep in without getting woken up.
Went to benihana's for the first time and it was great and right near the Westin which made it easier to get to.
December 4, 2013
Rated 4 out of 5 by layover great airport location
The front desk agents were very friendly.
December 8, 2013
Rated 4 out of 5 by odfaithful98 horrible business center experience
I had to print one page of transaction authorization form with my signature before the transaction deadline which had approximately 30 minutes and I remembered there is a business center downstairs and I thought it should be easy. Wrong. I rushed downstair and found to print a one page document you have to buy at least 15 minutes PC time for $6.00 and you have to use your credit card - the business center was not owned and operated by the hotel so it is not linked to your hotel bill. Fine. I had to go back to my room to get my credit card. The credit card reader either did not work properly or did not link to the apple computer interface well, I had to enter the credit card information manually. it was so confusing and there was no hotel staff around to help, it was a very frustating experience. it took me 15 minutes or so finally figured out how to pay for a 15 minutes pc time, it took me less than a minute to print the one page document now I had to go through the same paying credit card hassle again to scan it. it would not save the scan to your usb you can only send it email. To scan and send each page to each email address it is $3.00. I had to send it to two email addresses it costed me $6.00. Fine. I almost missed the transaciton deadline. good thing I printed the receipt just in case. next thing I know is that I had two $20.00 charge from "eleven wireless" I guess that s the third party owns and operates the business center. because the two $20.00 transaction was posted as on line purchase (with delay) and came at the same time I was in Apple store buying iphone5s with my credit card I just used for business center, the creedit card issuing bank somehow found it susbicious and rejected my credit card for the iphone5s purchase and the next few transactions... ...
I had to call the credit card company to unlock the card and to reject the two $20.00 payment and to provide receipt.... ...
anyway, it was such a horrible experiece. I can't believe westin SFO, typically charges $300 a room night, could not afford a bounch of pc and printer scanners and had to let third party pay for the simple lousy equipment and let customers go through such a hassle if they have to just print an scan a document.
Business people, if you have to print or scan or simply use business center, stay away from Westin San Francisco Airport. you not only have to pay for it, there is no service at all. hotel staff don't do anything there because it s not Hotel's assets. anyway, It was such an hassle it s not worth lt.
December 6, 2013
Rated 5 out of 5 by Portia21 Comfortable and clean
Climbing into that soft white bed made me feel like a queen. And that beautiful white down blanket made me feel like a very special, comfortable queen.
November 25, 2013