Rated 3 out of 5 by LAM3 This hotel was a perfect airport hotel
My stay was only for a night. The hotel was far better than any airport location hotel that I have ever stayed in. Great amenities and a lively bar and restaurant.
January 18, 2013
Rated 3 out of 5 by ttown was this really a Westin?
Definitely not a heavenly bed. Pillows were not down but more like a bag full of cotton balls. Westin price but not Westin quality.
June 14, 2013
Rated 2 out of 5 by TK2400 Limited Cable options
The only news channel I could get was FOX news. I could believe I could get any other news channel. This has to be the first in any hotel I have stayed at.
March 11, 2013
Rated 3 out of 5 by Jerry Aging Hotel
This hotel is in need of a serious upgrade to many of the guest rooms. Availability of double beds only for my wife and I was unacceptable.
May 18, 2013
Rated 4 out of 5 by Tamara Getting a little dated and dirty
Love the renos to the lounge area but my room was definitely looking tired and dirty. Still the easiest option for me so ill continue to stay there.
March 2, 2013
Rated 4 out of 5 by BizTraveller75 One night stay
As usual a good stay with Westin.
Hotel actually offers continental breakfast to Platinum SPG in addition to chosen amenity (500 points in my case).
January 21, 2013
Rated 2 out of 5 by Traveler000 Monetary Greed
If you stay at this hotel beware! I travel for work and pleasure 4+ times a year and I have never checked into a hotel that requires the full amount of my stay along with $50.00 a day incidentals (if you stay 8 days they require an additional $400.00 at the time of check-in).
During my stay, the group I was with traveled into downtown San Fransisco. The conceriege services couldn't provide us with accurate amounts to get to/from hotel to downtown. Everytime it was discussed the amount would change (went up in price).
Also, I particapted in the Green Program where you can choose to reuse linens/towels; beware this also means that housekeeping will skip your room and not clean/restock toiletries/make your bed.
This hotel is convienent for location to the airport, but 45 minutes from downtown San Fransisco.
The hotels pool and hot tub were nice, although the area inside the pool area was the coldest place in the hotel.
If you plan to work out in the fitness center, remember to bring your own clothing. The Westin offers $5.00 rental of workout clothes but if you need to order clothing that is 4 sizes bigger than what you normally wear.
January 20, 2013
Rated 4 out of 5 by Greg747 Great location
Great location near SFO, very friendly and accommodating staff. Only complaint, room doors slam in the hallway and we could hear it in the room.
February 3, 2013
Rated 4 out of 5 by woldtraveler solid airport property
Decent facility. Helpful and cooperative staff. Staff will say shuttle does not run 24 hours however there is on call shuttle service available.
October 14, 2012
Rated 2 out of 5 by TJ101 Hotel was less than expected
I expect better food and service from SPG hotels so I was very disappointed. They didn't even provide salt and pepper with the lunch.
October 28, 2012
Rated 4 out of 5 by PhyllisNAAFA Terrific Overall Experience
The hotel and its staff offered a terrific overall experience. I look forward to staying at the Westin SF Airport in the near future.
August 11, 2012
Rated 5 out of 5 by SueCTA Great hotel, great lobby
The new lobby at the SFO Westin is terrific. Rooms are clean, quiet, and comfortable. Plenty of plugs, including one by the bed!
March 28, 2013
Rated 5 out of 5 by gr8pipes Perfect stay
I can't think of a thing that wasn't perfect. From the Valet, the Porter, the Front Desk Staff, everything was just as I liked it.
November 21, 2012
Rated 5 out of 5 by Calgoat Excellence all around
Clean, quiet and comfortable. Modern design and decor in the rooms. Very helpful and courteous staff.
June 11, 2013
Rated 4 out of 5 by Bannanas Hotel Location
The hotel is great for the fact that it's close to the airport, but it's bad for the fact that nothing is really close to it.
February 28, 2013
Rated 3 out of 5 by LFHAK Pleasant Stay
A good basic hotel near SFO. Staff is trying hard to make all feel welcome. Truly enjoyed the remodeled bar and dining room.
January 27, 2013
Rated 4 out of 5 by dml74 Stay during construction
I have always liked staying at the SFO Westin, but the construction of the new bar/restaurant made this stay less enjoyable.
November 2, 2012
Rated 5 out of 5 by Leslie1 End to an awful day!
I told them I had an awful day of travel and they asked if a glass of wine would help. That was so sweet ....and it did!!!
January 15, 2013
Rated 5 out of 5 by TFDeacs Great stay
Hotel is very clean, has a great pool area, good restaurant for room service, and offers a lot of amenities.
April 23, 2013
Rated 3 out of 5 by Candelata Poorly
The breakfast buffet offered to the platinum members it's embarrassing .
The gym needs weight machines and some TVs.
January 10, 2013
Rated 4 out of 5 by LadyA1 Nice place near the airport
The Westin SFO Airport is a nice place to stay if you need to stay close by. The staff are friendly and helpful.
January 24, 2013
Rated 3 out of 5 by RTK1 Convenient with low service and old facilities.
- public space nice
- location convenient
- service indifferent to SPG Gold
- work out facilities depressing
February 13, 2013
Rated 4 out of 5 by Smitchell025 Great location, friendly staff!
The staff went out of their way to make my stay more comfortable. Nice facility and WONDERFUL pool and spa!
March 14, 2013
Rated 5 out of 5 by raisinking ROOM STAY
It seems that we always get the handicapped room. Is it because we come in very, very late (after midnight).??
August 1, 2012
Rated 5 out of 5 by teacherleader very convenient
This hotel is so close to the airport and to my meeting site, that I couldn't be happier about the location.
September 27, 2012
Rated 4 out of 5 by CC23 Undergoing renovations
Would have been nice to know ahead of time the hotel was undergoing renovations. Dining was rather limited.
January 4, 2013
Rated 4 out of 5 by Why2013 Job Well Done
Hotel phone staff were great! Thank you Lucy for your kind daily interactions with me…. Job Well Done!!
March 2, 2013
Rated 5 out of 5 by Aloha Worth the stay
The hotel is clean and has what you need. Location is convenient for travel around the entire Bay Area.
December 13, 2012
Rated 4 out of 5 by Massage1 This hotel was a very good experience.
They went out of their way to give directions and to help with a dispute on phone calls on the bill.
February 18, 2013
Rated 4 out of 5 by Frostyone Stay
Hotel was clean, room was like any other Westin Room accept that it was very noisy from the airport.
January 28, 2013