Rated 4 out of 5 by reathas Good two night stay!
Enjoyed my stay. Room was great, lovely decor, staff very friendly and helpful. Walls were a little thin so could hear hall noise, a little pricey.
January 16, 2015
Rated 5 out of 5 by liming good stay at westin SFO hotel
It is really nice stay at this hotel, staff arrange me a room which have sea view and help on luggage arrange when I need temporary storage at hotel. in short this is really nice hotel to stay when you at SFO.
Oh one more thing to mention is that the bed is really good for me.
January 4, 2015
Rated 3 out of 5 by Chrissie75 Comfortable stay
Our stay at the Westin San Francisco Airport was very nice. Special thanks for paying for aTaxi to get us to the Airport after a large group filled up the Shuttle.
However I left my camera in the room and received very poor customer service from the head of Housekeeping and the Management.
We checked out Saturday. I spoke with housekeeping around noon on Sunday. No offer to have someone check the room that day. I called Monday and Tuesday and left messages with Lost & Found. Tuesday I left a message with the manager, no return call there either. Today, Wednesday Housekeeping called and said they would check the room and call if they found my camera. I feel like good customer service is this hotels business and during our stay the staff was on top of everything. However I think if that room had been checked on Sunday I might have my camera with all the Christmas pictures.
December 31, 2014
Rated 3 out of 5 by iantoz Decent hotel, bad Platinum recognition
I have stayed at this hotel numerous times, but i've never gotten any sort of upgrades, not to mention any suites. Bad Platinum recognition.
On the other hand, the shuttle is convenient and breakfast is good.
January 1, 2015
Rated 4 out of 5 by GiantsBabe Luxury hotel at a great price
The minute you walk into the lobby, you know that this is a luxury hotel. It has nice amenities and the bedding was quite comfortable, but unfortunately, we were awakened throughout the night by a tour group. The hotel has a very good restaurant if you want fine dining. The low rate per night makes it worthwhile to stay; however, as a SPG customer, I was also expecting to get free Wifi.
December 21, 2014
Rated 4 out of 5 by VeryGoodPointsStacey Clean, Comfortable Airport Hotel
The Westin San Francisco Airport is a clean and comfortable hotel. While some things are starting to show their age in the hotel - like the shower and some aspects of the bathrooms - everything is very clean.
For a quick overnight or during a layover, this is a great hotel choice.
The hotel offers a free airport shuttle which was very convenient and ran every 15-20 minutes. As a platinum member, the hotel offered me breakfast in the restaurant as they didn't have a lounge. I was still able to choose from the other platinum amenities as well.
Check-in was quick and easy and the staff was very friendly.
I would stay at this hotel again.
July 30, 2012
Rated 5 out of 5 by smitty72 great location/great staff
we had flown in from Hawaii and was met by the shuttle bus and driven the short distance to the hotel. checked in and was at the bar having a much deserved cocktail,less then an hour after our plane landed. service,room and cocktails were great. On our departure I left our cell phone in the room and upon arriving home back in Chicago there was a message waiting that thery had found the phone and they were shipping it home.can't say enough about the hotel the staff and the service. please don't change.
October 15, 2013
Rated 5 out of 5 by EandMBROIDERY Westin SFO A Great Place to Stay even if you are not Flying
We wanted a safe and comfortable hotel near the Cow Palace, and we were so pleased to find the Westin SFO. We had a lovely view of the bay and airport but experienced no airport noise. The staff was excellent and we plan to stay here again. Please consider this hotel even if you are not flying out of SFO.
January 28, 2013