Rated 4 out of 5 by MITA GYM
Nice and very well equipped little gym with cooled towels, nice one! Well maintained and clean.
June 3, 2016
Rated 5 out of 5 by hawk92 Great elite recognition, Great room, Great view
There are several things about this hotel that's particularly good.
-They have a dedicated shuttle service(shared with aloft) which is trackable online, and they run very frequently.
-The checkin experience was great, the agent(sadly I forgot to note down her name but she appeared to be a Japanese-American) was very friendly and extremely polite, addressed me by my name in nearly every sentence. She thanked me for my loyalty and continued to recognize my SPG status throughout the conversation. She was able to accommodate my late checkout request(like, beyond the promised 4pm) so that I can relax in a comfortable room before heading to airport for a late evening departure, which I really appreciate.
-The room itself is spacious, featuring a wide working desk and a comfortable chair from which I worked hours during the day. The bed is good as always and the design is also nice.
-View of the bay is fabulous as it faces directly towards the end of the runway, allowing view of incoming air traffic, particularly the famous parallel approach, all without the slightest of noise.
All in all this is a pleasant place to stay for an airport location, and I would come back without hesitation next time I need a place for SFO travels.
May 27, 2016
Rated 5 out of 5 by Susha My family loved it!
My family loved it! Especially they mentioned the great Vedats service
May 26, 2016
Rated 5 out of 5 by Marcia49 A short stay
From check-in to check-out, great service all around. Just sorry that our stay had to be so short.
May 19, 2016
Rated 5 out of 5 by SunnyvaleCA Great place to stay prior to travel
Our family stayed overnight prior to an early flight from SFO. We booked two rooms - the hotel kindly put us in a connecting rooms. My wife and I ate at the restaurant. It was noisy due to a large multi-family group with loud group of parents sat behind us and relatively quiet kids sitting separately in front of us. However, the staff were very aware of this and apologized although it wasn't really the hotel's fault. Our adult kids ordered room service - took three attempts to get the order delivered correctly but they enjoyed the food. The front desk explained the restaurant opens for breakfast after our planned departure time but they offered a grab and go breakfast for our Platinum benefit - it was ready at 5am and very welcome! Overall good stay for the brief time we were there.
May 9, 2016
Rated 2 out of 5 by Kmo1955 Good location to airport
My room was not clean. Hair all over the bathroom. The staff was apologetic but not having a clean room is bad. Also it's time for Internet to be part of the provided service. I think for the room price it's cheap of Westin to charge for it.
April 29, 2016
Rated 5 out of 5 by BvB23 Experience
The hotel was very clean, staff was very responsive. Great dinner at Vine!
April 27, 2016
Rated 5 out of 5 by Myles01 Great weekend experience
I requested for early check in at 10am and was pleasantly surprised that I was able to check in at 8am (we arrived earlier than expected). Check in was quick and Tina was very helpful in helping me with several requests. We had a quiet room so we didn't hear the noise from the airport. We had a nice view of the bay. The bed was very comfortable.
We were here to attend a family wedding and it was great being in the same hotel as other family members as well as the wedding venue... very convenient. The banquet room was very well decorated and the event staff made it easier for my cousin (the bride).
All in all, great weekend experience. Comfortable hotel. Liked the flavored water and fruit in the hotel lobby. Plenty of parking available.
April 26, 2016