The Westin Mission Hills Golf Resort & Spa

  • 71333 Dinah Shore Drive
  • Rancho Mirage,
  • Kalifornien
  • 92270
  • USA
  • Landkarte

Zimmer & Preise

Schließen

Kinder pro Zimmer

Diese Angaben ermöglichen es uns, die besten Zimmer für Sie zu ermitteln und Ihre Ankunft entsprechend vorzubereiten.

Informationen zu Zustellbetten und/oder Aufschlägen für weitere Personen finden Sie in den Zimmerbedingungen und Details.

Rated 3.5 out of 5 by 336 reviewers.
Rated 5 out of 5 by This hotel is beautiful and very accomodating The hotel is beautiful inside and out. It is very clean and the staff is very accomodating. July 23, 2014
Rated 2 out of 5 by Great amenities, customer service was very poor I am a long time Starwood member and truly enjoy the hotel chain that they've developed; particularly the service that guest are afforded. Unfortunately at Mission Hills, the check in staff were unaccommodating and difficult to deal with in meeting my original reservation needs. The room I asked for was not available and they refused to move me during my stay as well. Additionally, the group I was with rented a large suite for 5 nights that was very expensive. During our stay, Security came to our room 4 times to tell us that we were too loud; 2 of the 4 times were during DAYLIGHT hours. Seriously???!!!! That is ridiculous. We spent thousands of dollars at the resort and were not treated with a level of service I've come to love from Starwood. Frankly, I will not return to this property again. February 21, 2014
Rated 5 out of 5 by 6 Star I had a great time here in Palm Springs and staff here is very helpful and total awesome. David at the pool bar is very nice and helpful. He did a great job on the service and I'm happy to meet him. Manny in the Pinaimini Bar is one of the best bar tender and server I can ever meet. His charm, helpfulness and great company. Carlos the other Bar tender is not only a great server, a very kind and gave me the 6 star treatment as well. Everyone I met from the house keepers to anyone just I just asked for help was on top of the game and this makes my vacation a dream come true. This is my new Hawaii I would like to say. I will be back again and this time I would love to take family here to the Westin in Palm Springs. Thank you Westin! 6 Star in my book. September 7, 2014
Rated 3 out of 5 by this hotel has a great staff The staff were very attentive to our needs, and worked very hard (evident during a very busy time, with 100% occupancy). The grounds are very well kept; the buildings themselves looked tired and in need of a freshening and/or renovation. We were less than impressed by the food quality and food selection at the bar (full entrees but no snacks). What we didn't understand: why does the outdoor/indoor lobby have very loud piped-in music? It goes against the spa/vacation vibe of the place! April 1, 2013
Rated 3 out of 5 by Disappointing I have stayed at this facility three times in the last 10 years. My visit four years ago was the best. My wife and I were excited to return. My most recent stay was disappointing. The housekeeper did marginal work to keep the room clean. There were crumbs on the floor under the table all week. The soap in the room was never re-stocked and I was only able to get more soap after my second call. The carpet made my socks dirty and the coloset doors didn't work properly. I arranged a car for my last full day at the resort to do sight seeing through the concierge. On the day of delivery I was called 40 minutes after the scheduled delivery to find out the car was given to another guest because of confusion with the concierge. You will be pleased to know they did offer to show me a time share while i was there. Very disappointed. January 29, 2013
Rated 1 out of 5 by Last stay I've been going to the Westin Mission Hills each March for the last eight years. This time will be my last. I always looked beyond the popcorn ceilings and datedness, but this time it was a joke. The ice machine was broken, the TV didn't work and the pool was closed the day we checked in. Of course their was another pool, but they stuck us out in the very last building. I called twice to express my dissatisfaction to no avail. It was very un-Westin like. My wife suggested maybe it was because we were paying with Starwood points...just shut up and be happy you have a roof over your heads. Well, they still happily charged us $27 for the daily resort fee, despite not having basic amenities available. Tough at night during March Madness not having ESPN to see the highlights. Just SO disappointing overall and they clearly didn't care. March 24, 2013
Rated 3 out of 5 by Nice, but resort is showing its age. Overall the resort is nice, but the overall condition of the resort is showing its age. Rooms are not taken care of, not as clean as they should be, beds are lumpy, older decore, and design, carpets are stained and dirty, the hallways are dirty and full of trash and discarded pizza boxes. The reception and pool areas are beautiful. Beware of kids being everywhere!!! If you are trying to have a romantic getaway, this isn't the resort for you. September 3, 2013
Rated 2 out of 5 by Weston Mission Hills - LPGA Kraft Nabisco Checked in during the LPGA Kraft Nabisco Room had large wet puddle in middle of rug. Fixtures on patio door were broken. There was still left over garbage in room. Checkin staff could have mentioned that every other community in the Palm Springs area was subject to long distance telephone charges : cost for a short telephone call to a number accross the street were exhorbitant. Required persistant complaining to get resolution. April 18, 2013
Rated 3 out of 5 by Needs work I asked that several defects in the room be repaired, only 1 of 3 was accomplished. The patio light was out, the main room light had to be turned on and off by removing the plug from the wall because the pull chain was broken, the walls had old scotch tape and paper attached to them, the exhaust fan in the bathroom did not work. Also, I would have thought that a SPG Elite member might get a better room with a view than 1014. April 15, 2012
Rated 5 out of 5 by room size This hotel has very spacious rooms. Lots of room to work and relax. Bathroom was huge! Closet was more than ample and larger than my home closets! June 23, 2014
Rated 3 out of 5 by Shockingly disappointing service A front desk that seemed confused at all times. Not welcoming at all at check in and never acknowledged my status. Never told ust hat we could be in a different building and that we might have to drive to our room, so we ended up lugging bags from car to registration then back to car then to room. We had to come back for our keys as our room wasn't ready right away, I had to wait 15 mins before someone March 11, 2013
Rated 3 out of 5 by This hotel needs to be better maintained This was our fourth year at this property. There was a very cool day and night. Our heat did not work and could not be fixed. We were not offered another room for the night - just a tiny space heater which was not adequate - the temperature was in the 40ties. It wasn't until we complained that we were offered Starwood Points. This was since gesture but it should have been offered without us asking. March 14, 2013
Rated 2 out of 5 by When is a Suite not Sweet? Our experience at Rancho Mirage should be a warning to anyone with a family who thinks they are getting a suite to sleep 4 people. We had confirmation and an expectation that we would have more than a sleeper sofa for our young adult children. All suites at Rancho Mirage have one bed and a sleeper sofa. While spacious the suites are very dated. This is a second class Westin. SPG members beware! January 2, 2014
Rated 3 out of 5 by Out of character performance Have stayed here numerous times and have always had good visits. This time was different. Was placed in handicap room without my knowledge, air conditioner fan would only work intermittantly for the first day and overhead foyer light was out and was never fixed. Confusion over housekeeping services resulted in no service for a day. Defiitely out of character for the service they usually provide April 17, 2013
Rated 5 out of 5 by We felt so relaxed at your resort! We absolutely loved the adults only pool. The very subtle snack bar was very nice (as not to "push" alcohol or food on us). It was there when we wanted it though! The adult pool was "quiet" and relaxing. Thank you for the choice of pools. We were very thankful for the Teacher - Rate, albeit, it is July. Very hot and although we wanted to golf, we couldn't take the heat. We will come back when we retire to do a golf vacation at your resort. Teachers only get certain times of the year to vacation and we appreciated the reduced rate. Please continue and extend it to the spa, golf and food too! You would probably see a lot of appreciative teachers at your resort. July 22, 2014
Rated 2 out of 5 by Not worth it This resort was kind of ridiculous. I was there for a weekend retreat. They did not accommodate vegetarian and gluten free very well. They just assumed we were vegan and made weird combos of food and anybody who knows how to cook wouldn't put together. They also charged 4.50 to deliver food to your room as well as an addition 1.20 service fee so a small order of fries cost almost 13 bucks. Never in my life have I heard of a resort sharing a fee for room service, isn't that was the resort fee is for? Which, I might add, is 27 bucks a day. It rained and the ballroom é were in was leaking all over. How could it not be rain prepared... It was not that clean and just not that great. August 5, 2014
Rated 1 out of 5 by What a disappointment!!!! Not only was the in room TV not high definition, it did not receive any networks, only some obscure channels. The screen door to the patio did not operate properly. The door to the mini bar fell off when opened dumping beverages onto the floor, and the fridge had been left unplugged and did not cool our morning juice. We left a day early and relocated. January 22, 2013
Rated 3 out of 5 by Disappointing Visit My wife and I had a very disappointing stay at this propoerty this past weekend. Our room had light bulbs that needed replacing, the phone didn't work and it was never serviced. we tried to grab a bite Friday night in the lounge. we ordered two items and our server brought the wrong flatbread first and never brought our salad. Not Westin standards. April 1, 2013
Rated 3 out of 5 by Dissapointed. While the grounds and facilities are beautiful and the food very good... Um... to the point, It may be time to look at the mattress in 202 and see if its time for a new one. It had more peaks and valleys than the hills around us. The box spring appeared to have a broken board on the right side... The room was very nice and spacious, clean, and comfortable. The bed was the worst part. The gift shop, while it had wonderful things to look at, had astronomical prices on the food and drink. 5 ounces of yogurt and fruit = $6.99... A 32 ounce bottle of water $4.99... Perhaps your just trying to keep the shelves full. The convention I was attending was not a group of millionaires nor were we stupid. We went to Walgreens across the street from the east end of the property and picked up our water and yogurt there. Wow! All in all we'll be back because the convention rotates to your facility every two years, but we will be better prepared with our own necessities... October 7, 2013
Rated 5 out of 5 by Second Time Here We just had our second visit to this resort and all I can say is WOW!! From the time we checked in until the time we checked out, the service was exceptional. We were warmly greeted by the front desk, our receptionist was very personable and friendly. We were easily able to check in prior to the check in time into our room on the ground floor in the building closest to the pool. There was plenty of parking, which made it easy to unload our luggage and walk straight to our room. The room was clean, spacious, plenty of amenities, and the patio view of ducks was great - my toddler loved that! The pool was clean and the pool service was amazing. The server we had was very attentive to us and we never had an empty drink in hand. My toddler had a blast with all the new friends she met there. In addition, there was also a bounce house for the kids right next to the pool! She was entertained the entire trip. When we got back to the room, it was nice and cleaned by housekeeping. We spent most of our time at the pool this whole trip, that by the time we were done, we just wanted to relax in the comfort of our room. We didn’t get to check out the restaurants, but I can say the pool food and drinks were pretty darn good! Overall, this stay was 100 percent better than the last and I will definitely be back again. June 16, 2014
Rated 3 out of 5 by weekend stay The front desk staff was rude multiple times and to multiple people in our party. The maids did not replace the shampoo once during the stay. I've stayed here 4-5 times and each time it gets worse and worse. Last time I had ants all over the bathroom though it was taken care of when I called. August 20, 2013
Rated 1 out of 5 by Unsatisfactory stay We are Gold Preferred Guests. We attempted to register as such. The representative stated we were not, refused our upgrade and then put us in building 1 which has a very loud AC unit outside. An interesting choice to put us there considering the hotel was less than 50% occupied. August 26, 2013
Rated 5 out of 5 by Wonderful stay We visited The Westin this past weekend. Right from the beginning the staff was super friendly and helpful. Daria at the reception desk was awesome. Personally I think she should be in a management position she was friendly, professional, and helpful. Victor our waiter was great! The staff overall was five star.. Hotel room was amazing and the facility was second to none. The A/C worked great. Good thing because it was 112 degrees outside. Pools were clean and well stocked. They Gym was incredible. We're definitely coming back next year. July 7, 2014
Rated 3 out of 5 by Terrible experience It's very bad experience, the concierge it's not help me to book a simple dinner and golf round. She push me only to sell the time share, the restaurant really bad service the waiters he worrie for talk whit the others waiters I have to wait 15 min for my bill I never come back April 8, 2013
Rated 2 out of 5 by Improve Staff at Westin Mission Hills Staff doesn't get things right - apparently doesn't listen. Plus, Overcharge on bill for beer (I don't drink beer) and tried to use link to corect - link doesn't work. Remove second charge for beer immediaely. I will not spend any more time on this. February 13, 2014
Rated 4 out of 5 by Overall good experience The property is beautiful and well kept.. The staff were always friendly. The carpet in the hotel was filthy and the bathroom floors were not mopped regularly. Housekeeping wasn't very thorough; mostly surface cleaning, which allows dirt to build up over time. August 14, 2013
Rated 5 out of 5 by Excellent!!! This is a wonderful hotel!!! I love coming here for our annual christmas parties. The staff was amazing the last time I stayed. I especially remember the excellent help of a Matt or Matthew.. Just outstanding... Will definitely be coming back! June 30, 2013
Rated 1 out of 5 by The hotel is run down and the rooms not clean. The building in which our room was located was run down and isolated and near a busy highway. The room itself had dead flies in the bathtub dust everywhere and smelled quite musty. The service staff appeared to be indifferent. February 18, 2013
Rated 5 out of 5 by Sabrina's Birthday Weekend My daughter stayed in two rooms for her birthday that I made the reservations for. I called in advance and asked for rooms close to each other if possible. They were put in two beautiful pool side rooms that were side by side and they loved the accomadations! Beautiful property, helpful staff, and overall great experience! My only question was the $50 per room per night charge that was placed on my daughters debit card. I do not understand why you charge that fee?? You already had my credit card on record and I am Preferred Gold. This is an excessive charge when you consider it is done nightly (2 rooms x$50 x two nights=$200) I called to have the charge explained to me and had to make two calls to the front desk because the phone rang a minimum of fifteen times each time I called. I have never experienced this at any other Starwood property so I definitely think it is a problem at your property. Also my daughter did not get room service for either rooom and the point ammenity was not credited to my account. I think she said it was 500 points. Please advise, Thanks, Kevin May 4, 2012
Rated 5 out of 5 by Very nice hotel, friendly staff I really enjoyed my first stay at this property and hope to come back. The setting is beautiful, the grounds are well cared for and the rooms are extremely spacious. The staff is very welcoming, helpful and attentive. September 10, 2013
<<prev 3 4 5 6 7 ... 12 next>>