Rated 5 out of 5 by GaryNampa Palm Springs Oasis
The room had nice extras including a small empty fridge for personal use, safe, ironing board&iron, USA today, wifi for 5 devices, starbucks coffee. Pool had nice chairs with chair towels and plenty of umbrellas along with a small waterslide for kids and adults. The only downside to this property is that all of the buildings are seperate units so parking is outside with temperatures over 100.
July 22, 2014
Rated 4 out of 5 by 5kids Great Service
This one is all about service. We recently visited for five days and the service was friendly and accommodating. We had two rooms originally they were a little far apart however staff was eager and helpful to accommodate our needs. We had a wonderful time on the property it was a great family vacation. On the last day our daughter lost one of her earrings in the pool area and was devastated. We were leaving to the airport when she discovered that it was missing. The staff was eager and helpful. We would like to thank Ramon who found the earring for his honesty and dedication to service. Furthermore the earring was personally delivered to the airport which was amazing and a wonderful imprint for us of the Westin Mission HIlls and its impeccable service.
August 16, 2014
Rated 5 out of 5 by Rachel2 Best hospitality
Our stay at the Westin Rancho Mirage was outstanding. We had incident at pool where teenage guests moved our belongings from one poolside chair to others. When we made a comment about it to the staff, we were immediately apologized to and offered a cabana, compliments of the resort. The staff was very apologetic and treated us very well. So peaceful and quiet in the evening. Excellent stay.
July 26, 2014
Rated 4 out of 5 by GolfWardy62 I hate resort charges!
The only thing that I hated about this trip was the $29.00 "Resort Charge" that they charge you on completion of your stay! I think it's a scam!
August 15, 2014
Rated 5 out of 5 by Maria825 All around great experience!
My sister and I recently stayed at The Westin Mission Hills over 4th of July weekend for a relaxing trip (and our first time to Palm Springs). The resort exceeded our expectations. All staff were fantastic from concierge to bartenders to pool side staff! Walking to our room at any time at least 2 different shuttles stopped to see if we wanted a ride. The wait staff at the pool were friendly and remembered us each day. Daniel and the rest of the bartenders at the Fireside Lounge were awesome, friendly, and gave us great recommendations for the area. Not to mention, the property was beautiful. Would definitely come back and recommend to anyone visiting Palm Springs!
July 7, 2014
Rated 5 out of 5 by Danno50 Things to be aware of
Our room smelled pretty musty. And the people up stairs were very noises until very late and then again very early. Also there were dogs near by. Which I love dogs. But we go away to get away from our dogs. I don't really want to hear someone else's dogs barking.
Please don't get me wrong. We will be back! We had a great time.
August 13, 2014
Rated 5 out of 5 by Womie Beautiful resort
Stayed here for a summer institute. Was very pleased with the quality of the room, cleanliness, maid service, etc. The convention services provided were excellent.
July 22, 2014
Rated 2 out of 5 by SKliveguet Not worth it
This resort was kind of ridiculous. I was there for a weekend retreat. They did not accommodate vegetarian and gluten free very well. They just assumed we were vegan and made weird combos of food and anybody who knows how to cook wouldn't put together. They also charged 4.50 to deliver food to your room as well as an addition 1.20 service fee so a small order of fries cost almost 13 bucks. Never in my life have I heard of a resort sharing a fee for room service, isn't that was the resort fee is for? Which, I might add, is 27 bucks a day. It rained and the ballroom é were in was leaking all over. How could it not be rain prepared... It was not that clean and just not that great.
August 5, 2014