The Westin Mission Hills Golf Resort & Spa

  • 71333 Dinah Shore Drive
  • Rancho Mirage,
  • California
  • 92270
  • United States
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Rated 3.5 out of 5 by 329 reviewers.
Rated 5 out of 5 by Great Staff! All the employees were extremely friendly and accommodating. The resort is beautiful and I would certainly recommend this hotel to anybody who is looking for a great resort getaway. April 28, 2013
Rated 3 out of 5 by BUILDING QUALITY UPSTAIRS STEP NOISE -- HORRIBLE I COULD NOT SLEEP AT NIGHT AT ALL. THEY WERE NOT SLEEP UNTIL 3AM. EVERY STEP THEY MADE WAS MAKING STRANGE SOUND OF FLOOR. HORRIBLE FLOOR... December 26, 2012
Rated 1 out of 5 by this could have been much better coming here on the hottest weekend on record i was willing to give some concessions on experience for this trip. With that being said, we heard staff upon checking in talking amongst themselves how horrible management was. We then got keys and a room that wasn't checked out of yet...no big deal, we called and got a new room. Our keys to the new room kept malfunctioning (maybe the heat?), but we waited for 20 minutes for someone to open room. (luckily we had friends who were staying as well so we waiting in their room). When someone did come we got attitude from them for asking why they didn't bring replacement keys when we clearly asked for them from front desk...after calling front desk again (admittedly very annoyed) and getting more attitude from front desk, we then waited another half hour for keys to arrive. The man who delivered this time was very nice and asked if there was anything he could do. It's too bad that it took the 4th employee to get the right attitude to customer's needs. On the plus side this hotel hand wonderful grounds, and even with this experience i would love to come back to try the golf. July 2, 2013
Rated 5 out of 5 by Great Service Spent 5 days there in March. I had requested a room by the Pete Dye Coursem, and Bruno came through with the perfect room. Enjoyed every second of my stay. Great Westin! March 13, 2013
Rated 4 out of 5 by Nice hotel in good location good location, clean and relaxing grounds, very good room, quiet. parking somewhat far from room, pool bar staff needs better training. food average and a bit pricey. February 19, 2013
Rated 3 out of 5 by Disappointed Compared to any previous stay here, staff not nearly as accommodating . Room type booked was unavailable at check in, I even called prior to trip to insure requests. December 25, 2012
Rated 5 out of 5 by From start to finish The entire staff from pulling up in car, to check-in, to enjoying happy hour and etc. Till checkout, Everyone and also the accommodations were point on perfect. September 27, 2013
Rated 5 out of 5 Staff,setting,service, facilities all wonderful. The friendly staff went above and beyond the call of duty to be helpful. Layout of resort splendid, no reason to leave but it is quite close to nearby attractions. February 10, 2013
Rated 4 out of 5 by Great experience Me and my family were there for three days and it was wonderful. the servers at the pool were very attentive. the rooms were very clean. I will come again. July 1, 2012
Rated 5 out of 5 by Great hotel This hotel has many nice features and staff were very friendly. However, the bathroom in my room could use some maintenance, the wall paper is peeling off. September 26, 2012
Rated 5 out of 5 by great place to stay booked through Southwest Airlines vacation packages and very glad we did!! Quiet, comfortable and everyone was friendly and professional. We'll be back! March 5, 2013
Rated 5 out of 5 by A REAL RESORT I go to Palm Springs every single year and stay at different hotel and resorts all every time. This hotel wins the trophy! So excited to visit again! July 23, 2013
Rated 5 out of 5 by Great hotel! I would highly recommend this hotel. It is beautiful and the staff is great! The room is comfortable and luxurious. I would definitely stay again. June 29, 2013
Rated 5 out of 5 by Fantastic stay There is only one word I can use for my stay at the Westin in Rancho Mirage Outstanding Great Room Great Service I would go back in a heart beat August 8, 2012
Rated 1 out of 5 by Room Service Worst menu of all of the SPG and criminal pricing tacking on 20% and another 9 % and $4.50 delivery charge ... I will not come back to this site April 12, 2013
Rated 4 out of 5 by Great time Came to Westin for a weekend getaway. Everything was great, the staff, the grounds, the pools, gym, spa, tennis, etc. The Westin has it all. November 7, 2012
Rated 4 out of 5 by Wonderful staff Every staff member we encountered was engaging and friendly. Ricardo, Jorge, Manny, Cameron, Cecilia everyone. Bravo. December 13, 2013
Rated 3 out of 5 by Golf Weekend OK Treated as expected for SPG owner, underwhelmed by feel of the resort as compared to other Westin properties. A bit run down actually. September 27, 2012
Rated 5 out of 5 by wonderful spot Great room - wonderful golf and great golf staff - restaurant is still going through some changes but is an improvement over old place January 18, 2013
Rated 4 out of 5 by This hotel has all the amenities The mission hills westin is dated and had very poor wifi service in the rooms we stayed in. need to upgrade the wifi on site. October 14, 2013
Rated 5 out of 5 by Night or Dreams This is a one of a kind hotel. It is deffinatly laid out very well and was way comfy. I would recomend this to anyone in the area. August 15, 2012
Rated 4 out of 5 by Plumbing You could here water from upstairs room. Bathroom flushes and showering It was noisy. Construction not luxury category. January 8, 2013
Rated 5 out of 5 by Great view This hotel has a great view and walking area. Staff is very friendly and he Helpful. December 28, 2013
Rated 4 out of 5 by Nice hotel, but... Room wasn't very clean (ants, spider and webs, etc...). Service was average at best. Spa was sparse on amenities. January 22, 2013
Rated 5 out of 5 by Wonderful customer service The staff at the Westin was very professional and informative and went that extra mile to help out the guests. March 28, 2013
Rated 3 out of 5 by A Great Stay Overall As a SPG member we were welcomed by the friendly staff. The resort is beautiful and in a great location. August 22, 2013
Rated 4 out of 5 by Wonderful features The Facilities at the Westin were extensive. I would recommend this hotel for adults as well as families. August 30, 2012
Rated 5 out of 5 by VERY RELAXING! RESORT STYLE POOL! LOVE IT! Staff very helpfull! Breathtaking views! Amazing fitness centre! February 7, 2013
Rated 5 out of 5 by Staff Everyone everywhere was exceptional. Helpful, polite, gracious, professional...outstanding! February 16, 2013
Rated 5 out of 5 by Great overall Spacious room, with full amenity and good view of golf course, very helpful staffs November 7, 2012
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