Rated 5 out of 5 by sweetleimokihana Exceeding expectations
I just had an absolutely brilliant stay at the Westin San Diego Gaslamp. Our check-in was fast, the services were great and the lobby bar/restaurant was stellar. Centrally located hotel with excellent bellhops, valets, bartenders, servers and attendants. This was the best hotel stay I've had in years. I will be back. Thanks for an amazing stay.
April 23, 2015
Rated 3 out of 5 by WT1234 Strange Starwood Recognition
I am currently staying at the Westin Gaslamp San Diego. The hotel will sell its Platinum guests on a room upgrade that is a basic king room on a higher floor. How that is an upgrade is beyond my imagination! I asked the front desk about it and the woman to whom I spoke did not quite grasp how for someone who has spent hundreds of nights at starwood hotels and hundreds of nights at other hotels this room is a standard room and not an upgrade. She finally admitted its the same king room just on a higher floor. The hotel itself is basic... nothing special about it at all. Any of the other starwood hotels within four blocks... and there are three others in the area, are better choices for a stay longer than one night. If you can get a good price here for a single night it will be fine... its an average hotel with below average spg recognition.
April 17, 2015
Rated 3 out of 5 by happymanusually1 Preferred Guest is means little
Initially we were given a room #501 that would not qualify for a 2 star rating...The windows were on the BOTTOM of an 11 story lightwell! ..Little light, you needed to have the lights on in the middle of the day, and a view of walls in a bottom of a hole. This was a space that had to be designed for something other than a guest room. Hard to believe that Westin would have a room this bad. We had to go back to the desk and complain. We registered as a preferred guest WOW! This was so upsetting as we do not want issues and to have to deal with, this is NOT pleasant especially when on vacation. We are PREFERRED GUEST! We were able to change room to the preferred guest floor. With all due respect to Westin GET RID OF THIS ROOM and treat preferred guest appropriately and not 2nd class.
April 16, 2015
Rated 3 out of 5 by KevinMO Expensive Hotel
The price of the hotel was somewhat expensive. However they nickel and dime you to death. Internet is an additional daily charge. Parking is $42 a day and valet will hardly let you park to just check in. They do not offer shuttle service even to the airport.
April 4, 2015
Rated 5 out of 5 by Skills55 First time, won't be last!
Great stay for a short time at this hotel. Janice was attentive to my requests and contacted me before I arrived and that has been rare for me in hotel stays. It was very appreciated and my room was great. The best location in town I think. Shopping, restaurants and bars in mere footsteps. Thanks.
April 2, 2015
Rated 5 out of 5 by SPG2022 America's finest city...
My favorite city to travel to and my favorite place to stay when I am there.
March 31, 2015
Rated 5 out of 5 by JContento Perfect Stay & Perfect Vacation
What an amazing experience from check in to check out. The hotel was beautiful, relaxing and most of all the staff was phenomenal, especially Steven at the Front Desk. Thank you for making my stay in San Diego perfect!
March 31, 2015
Rated 5 out of 5 by tiffobiffo Superb staff
The staff was so kind and helpful, even before we arrived! They were able to accommodate my request for a room with a water view, and they even helped me get an upgrade at another hotel property. Stephen (or Steven), the manager, deserves a special shout-out for his exceptional service! I will definitely stay here again.
March 16, 2015