The Westin St. Francis San Francisco on Union Square

  • 335 Powell Street
  • San Francisco,
  • California
  • 94102
  • United States
  • Map

Rooms & Rates

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Children per Room

This information enables us to identify the rooms that will best accommodate your party and to prepare for your arrival.

See room terms and details for information about rollaway and/or extra person charges.

Age Requirement Policy

Guests must be 21 years or older with photo identification to reserve a room.

Rated 3.6 out of 5 by 1269 reviewers.
Rated 2 out of 5 by Bill Inaccuracy I ordered room service at this hotel and got a simple fruit plate that cost $15. I was pretty disappointed with the quality of the fruit and hated that I paid that much for it. Upon checkout I received my bill in which room service totaled $35. Even with the delivery fee and added tip and taxes this is NUTS. I asked why it was so high and the employee was unable to provide me with a breakdown of the charges. It is unacceptable to not be able to itemize a guest's charges to help them understand what they are paying for. I am sorely disappointed. On top of everything, there was a dirty sock in my room upon check in. January 19, 2015
Rated 4 out of 5 Perfect location, great hotel We booked 3 rooms at the St. Francis for an extended family vacation. The location can not be beat, central to everything, right in the heart of Union Square. One of our rooms faced right onto the square with a prime view and there were no issues with sound even though it was not very high up. Our kids loved riding in the glass elevators, we did it numerous times and you get a grand view of the city. The staff were all extremely welcoming and helpful. Parking is extremely exorbitant since it is in union square, as are all the lots nearby. But staff was very gracious in allowing us to park our rental car in the driveway without charge for about an hour or so while we gathered everyone so that was very helpful. We found the staff generally to be extremely helpful, however sometimes the information was a little inconsistent. Of our rooms, we had some booked in cash, some on points, and some on points and cash. It was difficult getting those all credited to my Starwood account correctly. It required some diligent folllow up, but once pointed out they worked hard to correct the issues. They were also not very generous about free upgrades, so our points room had absolutely no view, but we were fine with that. Would certainly stay at the St. Francis again on our next trip to San Fran. January 24, 2015
Rated 5 out of 5 by A pleasurable stay Everything we expected and more. Great location for everything you might want to do. Bus and cable cars stops at the hotel. January 22, 2015
Rated 4 out of 5 by Great getaway but the room can be better. We always enjoy staying at this hotel. The location is very convenient for sightseeing and shopping. The room we stayed in was on the 17th floor and we can hear water flowing thru the pipes. And we can tell when the AC was turning off because we can hear a thud before it does. After a day of sightseeing we were dead tired and managed to get a good night sleep. We still had a great time despite the small disturbances. The staff is amazing and helpful as always. January 18, 2015
Rated 5 out of 5 by A Most Wonderful Stay We arrived on Friday at 10am. We walked up to the check in counter. We were greeted by a very polite female. We gave her our name and she thanked us for being SPG members and said that our room was READY. That was an awesome thing as we were expecting to have to store our luggage and find something to do. We were given our Welcome Package and off to the room we went. We stayed in the Tower and the elevator ride is awesome unless you have a fear of heights... The room was spotless, well, almost. That issue was dealt with. The shout-outs will follow. The room was clean, the bathroom was clean, and the bed was clean and Heavenly. We had great service while visiting the Oak Room. We also had great service with using Room Service. We also enjoyed late check out even though there was a HUGE conference arriving Sunday. Now the shout-outs: Jason at the SPG Counter. He made an issue in our room go away. Zachary in the Oak Room. First Class server!! Ogee in the Oak Room. First Class server!! Guillermo, the House Attendant. He also assisted in making our room Top Shelf. Thank you to ALL THE STAFF at this property!! January 17, 2015
Rated 5 out of 5 by Joyful memories for life... I was most impressed with hotel Front Office Manager Zach. He has done a super fabulous job for keeping (Me) guest satisfied. The food was excellent ! Got to meet with the Chef. Birthday card signed by the whole restaurant staffs. With impeccable services. Susan from Mr. Kimble's office was genuinely kind, pleasant ! i had the most joyful experiences and memories in St. Francis Highly recommend the hotel. Thank you all very much! Send love from Marina Del Rey, La., Ca. December 19, 2014
Rated 5 out of 5 by Finally Got to Stay Here We arrived on Friday at 10am. We walked up to the check in counter. We were greeted by a very polite female. We gave her our name and she thanked us for being SPG members and said that our room was READY. That was an awesome thing as we were expecting to have to store our luggage and find something to do. We were given our Welcome Package and off to the room we went. We stayed in the Tower and the elevator ride is awesome unless you have a fear of heights... The room was spotless, well, almost. That issue was dealt with. The shout-outs will follow. The room was clean, the bathroom was clean, and the bed was clean and Heavenly. We had great service while visiting the Oak Room. We also had great service with using Room Service. We also enjoyed late check out even though there was a HUGE conference arriving Sunday. Now the shout-outs: Jason at the SPG Counter. He made an issue in our room go away. Zachary in the Oak Room. First Class server!! Ogee in the Oak Room. First Class server!! Guillermo, the House Attendant. He also assisted in making our room Top Shelf. Thank you to ALL THE STAFF at this property!! January 14, 2015
Rated 5 out of 5 by My home away from home! The Westin St. Francis has turned into my home away from home! I travel to SF for work on a weekly basis, and have stayed at numerous other hotels in the downtown area. I have finally found the hotel that meets all of my needs and goes above and beyond. The hotel itself is quite large with two buildings; Landmark and Tower. I prefer to stay in the Tower but have no problem staying in the historic Landmark portion. Both have a great atmosphere, friendly staff and housekeeping, and great access to all of the essential downtown locations. The front desk staff always greets me with a smile. I have never had a bad experience with any employee of this hotel! Even when booking a room online 5 minutes prior to my check in (at 12am nonetheless), they were there to quickly check me in without issue. The newly renovated rooms are beautiful and offer many comforts of home. The bed is unbelievable, and the in room dining menu is filled with delicious and healthy options. I highly recommend this hotel and will continue to call it home! December 7, 2014
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