The Westin St. Francis San Francisco on Union Square

  • 335 Powell Street
  • San Francisco,
  • Kalifornien
  • 94102
  • USA
  • Landkarte

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Mindestalter

Um eine Reservierung vorzunehmen, müssen Gäste mindestens 21 Jahre alt sein und einen gültigen Lichtbildausweis vorlegen.

Rated 3.6 out of 5 by 1263 reviewers.
Rated 5 out of 5 by My home away from home! The Westin St. Francis has turned into my home away from home! I travel to SF for work on a weekly basis, and have stayed at numerous other hotels in the downtown area. I have finally found the hotel that meets all of my needs and goes above and beyond. The hotel itself is quite large with two buildings; Landmark and Tower. I prefer to stay in the Tower but have no problem staying in the historic Landmark portion. Both have a great atmosphere, friendly staff and housekeeping, and great access to all of the essential downtown locations. The front desk staff always greets me with a smile. I have never had a bad experience with any employee of this hotel! Even when booking a room online 5 minutes prior to my check in (at 12am nonetheless), they were there to quickly check me in without issue. The newly renovated rooms are beautiful and offer many comforts of home. The bed is unbelievable, and the in room dining menu is filled with delicious and healthy options. I highly recommend this hotel and will continue to call it home! December 7, 2014
Rated 5 out of 5 by Joyful memories for life... I was most impressed with hotel Front Office Manager Zach. He has done a super fabulous job for keeping (Me) guest satisfied. The food was excellent ! Got to meet with the Chef. Birthday card signed by the whole restaurant staffs. With impeccable services. Susan from Mr. Kimble's office was genuinely kind, pleasant ! i had the most joyful experiences and memories in St. Francis Highly recommend the hotel. Thank you all very much! Send love from Marina Del Rey, La., Ca. December 19, 2014
Rated 5 out of 5 by Wonderful Historic Hotel in a Great Location I like all 5 star hotels whether glitzy or classical but I really feel like I get more with the old classic hotels. What you give up in shiny and new you gain by walking the halls and seeing pictures of past Presidents and other dignitaries that have stayed there. This hotel is exactly that, with pictures of Eisenhower as well as hosting other major political events. It is across the street from Union Square, Macy's and great shopping all around. Cable car passes right in front, for some the noise is a problem. For me having a great room facing the park on the 8th floor of the Landmark building I enjoyed opening the windows and letting the sounds of the city come in. When I closed the windows and curtains I heard nothing. My reason for being there was a conference but my wife joined me towards the end for a short anniversary get away. The front desk representative upgraded my room understanding the special occasion of which I was only charged an upgrade fee for 2 of the 5 nights I was there. The room was huge with a king bed, 2 chandeliers, sofa and chairs, walk in closet and nice sized bathroom with a tub and rain type shower head. The room was obviously very old which I did like but very clean. The main hallways were extra wide. The elevators are a little different, you pick you floor before entering not inside the elevator. We had drinks in the Clock Bar which was nice but not a must do. We ate breakfast in the Oak Room and the eggs benedict and seafood omelet were great. I also had a sandwich in the lobby restaurant that was very good. I have to say though that this is a luxury hotel and the food prices reflect that. We found plenty of options nearby, our favorite for breakfast was a little Greek restaurant called the Olympic Café a couple blocks away. In summary, I was very comfortable and enjoyed the romance of our upgraded room. The service was great. For those that want newer they have newer towers that cost a little more and from what I understand quieter (not an issue on the 8th floor of the Landmark building). I got to eat on the top floor of the tower for the conference and the views of the city from up there are great. The concierge made great recommendations and gave us good advice on what we should do in the city. The only thing that you have to get used to if you valet a car is you can call down to get your car but it is so busy you don't really get it until you show up and give them your ticket. There are lots of choices to stay in this city but I have to say I totally enjoyed my stay and the experience I got at this hotel and would stay there again if I go back to San Francisco. December 18, 2014
Rated 5 out of 5 by Excellent Experience My husband and I enjoyed our two nights at the Westin St. Francis very much. Excellent location, wonderful staff, and very comfortable room. Will definitely stay again next time in San Francisco. November 29, 2014
Rated 1 out of 5 by Our worst experience yet with this Hotel It was a wedding anniversary so we decided to slurge and use 16k of our points to stay at the Westin St Francis in Union Square. When we first checked in we were given a room that smelled of mold so we asked for a new room. Then when we got to the new room, the key didn't work. This whole fiasco took just under an hour to get into our room. We had the prime rib at the Oak Room and was disappointed at how much fat was on the meat. We expected better from the hotel of what we thought was higher calibur. When we went to check out the person at the desk was begining to ask us about our experience but then said "oh, your here on points". That was unprofessional and surprising. We've always liked staying here so we'll probably stay one more time. If the next visit is anything like our last visit, we'll never go back! April 14, 2014
Rated 1 out of 5 by Horrendous Upon arrival, our room was not clean and disheveled. We requested another room but could not be acomodated until the next day. The following evening we called security because someone was knocking on our door and running away. Instead of someone helping us, we got screamed at over the phone and two large security men came to our door. I believe we were flagged as trouble makers since the night before we complained of our untidy room. We were lied to repeatedly and not treated like guests but like second hand citizens. I am an SPG member and I think the way I was treated was a disgrace. I will not recommend this hotel to anyone, ever, and overall will question staying at any Westin. May 7, 2013
Rated 3 out of 5 by THE BATH I was at this hotel from october 24-30. The location is exceptional, and of course the building is a piece of history in San Francisco. But the room is average with any other hotel at the same or even lowest category. But especially the bath is really bad. The toilet is old and with marks that show that. If you want to take a shower you must be prepared to feel cold and hot water in seconds, the water temperature change every few seconds, and when you think that is right change again. Other think that i feel that you can do is give to your guest free wifi in the rooms 15 USD per day is so much. Thanks October 31, 2014
Rated 5 out of 5 by Almost move to another hotel because of my treatment I was disappointed when thay change my room asignment from the tower to the old part of the hotel (Room1272) The room was so small you could hardly move around. All though my reservation was make for the tower which they say was available. I was very up set when I couild not get help from any of the staff members December 1, 2014
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