Rated 3,4 out of 5 by 945
Rated 5 out of 5 by ours4 cet hotel est tres bien situe pour decouvrir la ville et le shopping
Nous avons beaucoup apprecie cet hotel malgre sa grandeur, et surtout sa situation dans la ville avec l'ambiance de Noel....tout est a proximite pour se restaurer ainsi que les supermarches. Cet hotel est à retenir pour visiter la très belle ville de San Francisco avec les transports en commun.
7 février 2014
Rated 5 out of 5 by Scott99 Fantastic Stay
Stayed here 2 nights with my family on a northern CA vacation. Everything was great, including staff providing amenities when i misplaced my toiletries bag.
16 avril 2014
Rated 5 out of 5 by RayG66 Bourbon Steak Manager
I've stayed at this property probably a dozen times over the past 10 years and when i was here over Xmas, I had dinner at the Bourbon Steak for the first time. It was honestly one of the worst meals I've ever had. My steak was over-cooked and nearly flavorless. The lobster was tiny and boiled to death. I've been staying at the SPG properties for many years and simply had much higher expectations. I brought this to the attention of the server and the manager (Karen). They promptly offered a newly prepared steak (nicely done) and since I wasn't in the mood to try the lobster again, she simply removed it from my bill. Over all, they did ALL of the right things to make it right. I decided to give it another try this evening and they nailed it! Service/food was EXCELLENT! I stopped Karen on my way out to thank her for making things right when I was here over Xmas and let her know I decided to give them another try.
15 avril 2014
Rated 5 out of 5 Great one night stay
Our most recent stay here was for less than 24 hours as we were in town to attend a wedding. We checked in after 8:00 pm and the front desk attendant was extremely helpful, I believe his name was Erich. I had requested a King Size room, and Erich was gracious enough to offer us a Tower Room on the 30th floor, as they were sold out for the night. The Tower Room was great, it was clean and well designed. The bed was wonderful and the shower head was relaxing. We especially loved the elevator ride up to and down from the 30th floor, such amazing views of the city. The bell staff was super helpful as well and we enjoyed the lounge area in the Bourbon Steak restaurant. This is easily one of my favorite hotels in San Francisco, you can always count on great customer service, comfortable rooms, and you can't beat the location right next to Union Square.
15 avril 2014
Rated 5 out of 5 by TLCTLC Horrible turned wonderful quickly
IWe checked in and went to our room and freaked out. We had a view of a block wall. Quickly went back to the front desk and explained there must be a mistake as I reserved a room with a view of Union Square. I was in shock...He checked my reservation and I had booked a room with a view of Union Square but said they had upgraded me ( to the room with a block wall view).We belong to the SPG rewards. I still don't understand how that would be an upgrade. We ended up with room 333 which exceded my expectations...Had a wonderful view and spacious room and a very enjoyable stay...
14 avril 2014
Rated 5 out of 5 by TACAPE One of the Best Westin's
Fantastic location, Amenities and staff. Would highly recommend staying at the Westin St. Francis while your in San Francisco.
8 avril 2014
Rated 5 out of 5 by NKBilash Great older hotel with new upgrades in center of town
What a fantastic hotel - old world charm with great updates, a wine bar downstairs, 1st class concierge help, free parking for Starwood members. We stayed in the new tower (as I'd read old tower not as renovated). Hotel exceeded my expectations. Car was valeted daily by staff and parked for free since we were members. Would definitely stay here again - centrally located.
6 avril 2014
Rated 5 out of 5 by Coalhada A Happy Stay
I enjoyed greatly this hotel superb location staff kind and attentive gave me a spacious room at the thirtieth floor with magnificent city view - skyline and Union Square.
6 avril 2014