Rated 3 out of 5 An average stay
I stayed for 3 nights and overall my stay was average. My room was right above the pool and I heard voices until 11pm. The shower water temp was either hot hot or cold cold. The room was very clean. On my last night there was a false fire alarm at 0230 and it was LOUD. It definitely was a mishap and a misstep for the hotel.
August 19, 2014
Rated 3 out of 5 by CarolynKT Over Priced
Over priced for what you receive. The big benefit was the location.
August 14, 2014
Rated 3 out of 5 by TZH01028 Fell short of expectations
Staff is very pleasant. AC in room didn't work very well. Biggest problem was with pool area. There is a fantastic, large pool deck with plenty of chaises and chairs available. However, there isn't a single umbrella or covered area and it does get warm in the summer. Given the serious issues with skin cancer and many persons aversion to lying in the sun one would think this Westin property would make their inviting deck into an oasis. Instead, it's like being in the desert.
I should also mention that the tile they've chosen to put down gets extremely hot and we saw numerous people doing the happy dance to avoid scorched feet.
August 4, 2014
Rated 3 out of 5 by 42chuck Poor Room Service
Wanted to order room service, menu is only on the TV. TV didn't work. Room service delivered menu, engineer fixed TV. Now have menu, ordered pizza off the menu but pizza not available. Ordered cheesecake off the menu, but cheesecake not available.
August 12, 2014
Rated 4 out of 5 by robin5 very nice, but...
A very nice place to stay with a good location. The staff was always helpful and friendly. The room was comfortable. The bathroom was spacious. But, we weren't happy with the room refrigerator which was stocked with expensive items and was unavailable for use by a guest. We felt this was an unfriendly policy by the hotel.
August 11, 2014
Rated 4 out of 5 by Sweety12 Room 1225
We had a great evening in downtown Denver and we ended back at the hotel bar for a nightcap. We were super comfortable in our room. We also very much enjoyed the late checkout.
August 10, 2014
Rated 5 out of 5 by RonDog82 Great hotel for repeat business trips
I am in Denver for the next several months & the hotel is a great place to stay. The staff, particularly Marea, have been outstanding in handling our needs.
August 8, 2014
Rated 2 out of 5 by CCH58 Disappointing stay
This hotel stay was far below Westin standards. We had VERY poor air conditioning, if any, in our room. The cordless landline in our room did not work. Our bathroom door would wake the dead. One night, we returned to our room after a very long day and our room had not been serviced. We had no towels, shampoo, coffee or cups for the next morning and again, hardly any air conditioning! A man came up to our room that night and informed us,'that just the way it is..'
August 5, 2014