Rated 5 out of 5 by Jenny19 Full Service
I was amazed you could 'rent' a complete workout outfit if needed. This service was incredibly convenient and appreciated, since I, in fact, had forgotten my workout clothes.
September 25, 2014
Rated 1 out of 5 by LC88 Parking & Hotel Location
A few of my co-workers had trouble exiting the parking garage. They had to go to the front desk twice to reprogram their card. Also, the entrance to the hotel is a bit hard to locate and some had to park a couple blocks away.
September 16, 2014
Rated 3 out of 5 by mpmsu2003 You can do better for the price...
I am love Starwood and I try to stay at Westin Hotels when ever possible. We stayed at the Downtown Denver Westin and I must say we were quite disappointed.
Probably the worst Westin experience we have ever had. Still would give 3 out of 5 stars but one would expect more from a Westin Hotel.
Some major gripes...
Rooms outdated... Front Desk was disorganized... Internet in room went out while traveling on business... says pool is indoors (but can't really be used in the winter months because it is split and connects outdoors)... misc. charges for incidentals (internet, parking, etc.) rack up quick.
I could go on and on, but I am sure you get the point by now.
February 1, 2012
Rated 4 out of 5 by Lynncanberra Location, location
Using this as a base worked well for us, who had never been to Denver before. We could walk through to the interesting 15th Street, full of cafes and watch the parade. The free mall ride down 16th street is close for exploring.
We had a 13th floor room with quite a view.
September 5, 2014
Rated 3 out of 5 by amartinathome Pool and Hot Tub Were Disappointments
My wife and I stayed at the Westin Denver on Thanksgiving weekend. Everything went fairly well with one big draw back. After a day of doing tourist things we went for a hot tub before bed only to find that the water in the tub was less than luke warm. In addition the pool was full of debris floating in the water. The pool/ hot tub area needs to be better maintained and is not up to the "Westin Standard". Disappointing.
November 30, 2011
Rated 5 out of 5 by fastbluer1 this is a nice hotel
i really enjoyed our stay, the only complaints i have is communication from the reservations dept. over the phone, I was told that massages were not given there, when we checked in i was informed that they indeed do in room massages and had to schedule last minuet. The bottle of champagne and roses were not in the room like they were supposed to be. And the room next to us was having a loud party until 3am.
August 29, 2014
Rated 4 out of 5 by AaronHarleyBailey Terrific location
The Palm is on the ground level and just outside the hotel is some of Denver's best shopping and public spaces. The beds are Heavenly but it doesn't seem like they did the pillows at this property. Seems to be little availability for suite upgrades for Platinum members (was 'upgraded' but was not a suite; just a tiny room on a corner). Ordered room service but the items/photos on the TV did not match what was delivered. The night manager Carl was AWESOME though and helped with overnight print-outs and copies for an important meeting. Excellent service from the staff.
August 17, 2014
Rated 4 out of 5 by Nateboy One bad egg
Overall experience would have been rated excellent but when I called "service express" for my car to be brought out front at 7:45 AM in order to get my family to the airport on time, when we arrived the valet said that the request had never been communicated to him. Thus we had to wait and ran late getting to airport. This made our entire morning stressful
August 24, 2014