Rated 5 out of 5 by Debra Cool Calm and Hip
Spent the week-end there to attend a memorial service close by, Room service was fast and was excellent, Adolpho served us champagne,loved having Starbucks coffee available in the room, and the breakfast at the hotel was everything anyone might want. It's terrific that they serve complimentary breakfast till 3 PM! You can sleep late, chill out and then grab a bite. All food was served on beautiful Villeroy and Bosh white china, very contemporary, coffee servers were beautifully designed, and service was excellent. White linens in bedrooms, great location, will return again.
May 13, 2013
Rated 2 out of 5 by Amanda16 Never Again
The bed was like laying on the floor. It was hard and the pillows had no firmness to them. The elevators could be heard all night. At first we thought it was extemely windy but then figured out it was the elevators. We actually left early so we could go somewhere else to get some sleep.
May 6, 2013
Rated 4 out of 5 by RVAsArmy Above average staff
the best desk hospitality staff person I've encountered in a long time. Her responsiveness and sensitivity more than offset the one minor problem with the room(a window that would not close, which was quickly corrected by maintenance.)
May 5, 2013
Rated 2 out of 5 by Mike11 staff was apathetic
room did not have shampoo. My first day, nobody came to clean my room. I told the girl that nobody cleaned my room and she said sorry we will be sure to get it tomorrow. The whole experience left me with an apathetic taste in my mouth.
May 2, 2013
Rated 4 out of 5 by dvinci Only issue I had was the loud plumbing
I enjoyed my room and the staff was incredibly nice (charged my phone, filled my water bottles - really could not have been more friendly). The only issue I had was that the plumbing was crazy loud. When the people above me showered or used the sink, my plumbing would rumble and make all sorts of crazy sounds.
April 29, 2013
Rated 4 out of 5 by LBCMAN Great location and great staff.
You couldn't pick a better location to stay in if you want to experience the best of downtown Denver. In addition, the staff was excellent and showed that they valued the SPG membership. I really enjoyed my stay and will come here again!
April 29, 2013
Rated 3 out of 5 by amartinathome Pool and Hot Tub Were Disappointments
My wife and I stayed at the Westin Denver on Thanksgiving weekend. Everything went fairly well with one big draw back. After a day of doing tourist things we went for a hot tub before bed only to find that the water in the tub was less than luke warm. In addition the pool was full of debris floating in the water. The pool/ hot tub area needs to be better maintained and is not up to the "Westin Standard". Disappointing.
November 30, 2011
Rated 4 out of 5 by Nicki1 Nice centrally located hotel
Great place to stay, food was terrific. They do need to improve on the pillows, however the room was very comfortable.
April 26, 2013