Rated 5 out of 5 by ExecutiveDir Staff that Wows for Busy Executive Travelers
Know these names, Deeney, Amadou, Abdel! They greet you, wrestle bags, arrange cars, know all their fellow staff and how to connect you to whatever you need in or out of the hotel! I've previously brought my family and the suites are roomy and the metro a few blocks away. Easy access to DCA, downtown and the Hill.
February 26, 2015
Rated 2 out of 5 by Fishward Parking is a big issue
arrived late at night to the worst Westin I have ever stayed in . No service no pleasantly constantly have to wait for your car. Small rooms . If you are on. Business and there is no other place or u need to be close to somewhere that's the only reason you would stay here. Needs serious renovation!
March 10, 2015
Rated 5 out of 5 by wigstheome Two Excellent Stays in One Week
Checked in on a Tuesday evening, out Wednesday afternoon, and again on Friday afternoon, out Saturday morning. Both check-ins were quick and efficient, and I was upgraded to a suite (408) as a Platinum each time. Late checkout on Wednesday was graciously granted. Suite was comfortable and and well laid out, although the bedroom was on the smaller side. Internet service worked well the entire time. One caveat was that dinner at Boveda was disappointing -- the food was okay, but very institutional. Checkouts were quick and easy, charges were correct, and the staff made sure taxis were readily available. The West End location is very convenient, whether walking to Georgetown or Dupont Circle, or heading to and fro DCA.
March 27, 2014
Rated 5 out of 5 by PattyMarie Stellar Staff, Great Location, Superb Amenities
This was my first stay at this Westin (I am a Platinum SPG member) and I was blown away. The staff (esp Lana & Maheder) were friendly, courteous, and helpful. the facilities were state of the art. the room was clean and well situated. The location is close to some great Georgetown restaurants and was within a reasonable walking distance of the meetings I had to attend. the travel time from Reagan/National was 15 minutes by cab at 3PM on a Friday. My only wishes (for the future) would be (a) an expanded range of TV options and (b) an SPG members lounge.
September 21, 2013
Rated 4 out of 5 by wigstheome Warm and Comfortable Westin
First off, I happen to really lik the hotel's West End location, with convenient access to Georgetown, Dupont Circle, and Foggy Bottom -- great base for walking. The hotel is warm and comfortable, and the staff usually strives to please. My room (441) was a decently sized corner king, and was clean and well furnished and in excellent condition. My only complaint is with the lighting -- it was either on in full or off. Valet was quick and simple, and service at the restaurant for breakfast was quick and pleasant.
May 2, 2013
Rated 5 out of 5 by Mason96 southern hospitality quality staff
We stayed at the westin for valentine's day and leading up to it we had some problems with our reservation but it was quickly resolved by the amazing staff at the reservation. They went out of their way to make the stay as special as possible.
February 19, 2015
Rated 1 out of 5 by Masih Westin @ Hotel or Motel
My recent stay at Westin hotel was most painful experience & even worse post check out as even after settling all final bills but Hotel is still has not released the Blocked amount on my credit cards.
October 24, 2013
Rated 5 out of 5 by Carl21 Great hotel
Excellent location, great staff, renovated bathrooms, feels like home and nice sized rooms.
February 17, 2015