Rated 5 out of 5 by Steve1113 Great Place to stay in DC
Near great restaurants and shopping
Close to Metro Station for easy access to city
July 7, 2014
Rated 5 out of 5 by Rico2014 excellent
The front desk staff and valet personal very prompt and helpful.
July 7, 2014
Rated 5 out of 5 by RK61 This is a very friendly hotel
You will recieve friendly greetings the moment you step out of car. The lobby is warm and has a sense of home coming. All staff are extremely friendly and willing to make your stay a wonderful experience that you would like to share with others. I have always chosen this hotel when I come to DC
July 4, 2014
Rated 4 out of 5 by csd5770 a bad Start
By and large it was very nice
Rachel at the front was very helpful and made a bad beginning much better
The car people and bell hops were excellent fast friendly and helpful
When we checked in on the Tuesday June17 the person who checked us in could not have been less friendly or helpful When I asked a few questions he said "there is nothing I can do about it" and gave me Megan' number to call in the morning
He did take my Starwood card so should have been more responsive
July 1, 2014
Rated 1 out of 5 by steph97 horrible smells
i wanted to take a minute and give you my feedback on your hotel.
The staff was exceptional but the hotel itself was incredibly disappointing and gross.
There was a horrendous smell right away in the elevators, it was a mix between horrible body odor, mold and mildew and when I got to the first room they assigned me, the smell was so overwhelming , I immediately walked out to go to the reception desk so to request another room. the next room had less of smell but it still lingered. if the air conditioning wasn't on then the smell was putrid. the closet and carpet seemed to be the most infested. When I got home I had to wash all my clothes, even the ones i didn't wear, because of the horrific smell in that closet.
Unfortunately i could never refer the westin georgetown to anyone.
June 29, 2014
Rated 4 out of 5 by Deej58 Great Location
Hotel is in great location. Starbucks Coffee just across street. Walls are paper thin so you hear the noise from other rooms above you and beside you. The pillows were also uncomfortable for us.
June 30, 2014
Rated 5 out of 5 by miseman Great comfortable location
This hotel has it all - very comfortable stay. Quiet, good location, accommodating staff, free newspaper, 2 restaurants. The only downside is the room snacks are a bit pricey.
June 30, 2014
Rated 5 out of 5 by Sb15 Vp of sales &design
I love this Westin hotel
I have stayed for business and pleasure , and this is a great hotel for work and play .
But the restaurant must go .
Service is bad , but the food is good , large portions also , able to share .
June 27, 2014