Rated 5 out of 5 by mimi712 A mostly excellent experience
We along with many guests stayed here for my son's wedding. The rooms were spacious, clean and comfortable. The front desk was extremely accommodating.
Many of us were able to check in early, however, there were some room mix-ups in locattons promised. Eventually all worked out.
Two other issues were that the retrieval times of parked cars by the valet were often much longer than promised. This was problematic a few times.
Last, make sure to read all the signs on your room's refrigerator and snacks. Unreasonably, if you move even pick up the snacks you pay and if you put any little item in the fridge, you are charged $100! So check your bill. We asked for and got refrigerators, as people visited our rooms,
but most people did not.
September 16, 2014
Rated 5 out of 5 by TravelMore As Good as it Gets
From arrival to check-out this was an exceptional hotel experience.
This Westin is now completely renovated and so new, fresh, and spot on. The value for the rate is amazing. This location is perfect. The rooms are so comfortable. But, I saved the best for last, the staff is well trained, experienced, engaging, and at every touch point with us they knew the answers or how to make us feel good to be there. We will definitely refer all friends and colleagues to the Westin Georgetown.
September 2, 2014
Rated 5 out of 5 by Stu1944 reat featuresThis hotel has g
Wonderful stay, staff were very professional and courteous. Valet parking staff were very helpful and prompt. would highly recommend this hotel when in Washington DC.
September 15, 2014
Rated 5 out of 5 by SuzannefromDC This is why I'm loyal to SPG
Excellent service here by the entire staff. Especially G, the manager Vick and another female manager whose name I didn't catch. The location is great, and the staff is exceptional. Not all Westins treat their customers this well. Thank you Georgetown Westin!
August 30, 2014
Rated 5 out of 5 by PSJ27 Great location to all facilities
Great place to stay, whether your in Vermont or Washington DC or State. Always friendly and take good care of you. Sleep and eat well
September 13, 2014
Rated 4 out of 5 by jechho God option in DC
Decent business hotel in West End, within walking distance to Georgetown. The rooms facing M and 24th street are somewhat noisy, so go for a courtyard room if you want quiet. Note that even the courtyard has it noise issues: The garbage dumpster to the building next door is usually picked up by a truck at 8am during the week, and there are weddings and other events out there during the weekends.
Our stay ambassador who also checked us in, Garbrielle, was great, and went above and beyond for us finding a quiet room and helping us with the rather confusing spg platinum breakfast amenity. The restaurant is privately run, so the 20 dollars per room offered by the hotel did not cover an “spg” continental breakfast for two. However, after bringing this up, front desk took care of it.
All in all a good stay, and we will probably return.
September 7, 2014
Rated 2 out of 5 by Doug84 Nice location
Nice location in DC sights all available by walking or subway.
Restrautants within the hotel are somewhat lackluster, cuisine below par.
Houskeeping is average at best.
Would recommend for location average for area.
September 8, 2014
Rated 4 out of 5 by WillieF Hard to Assess
The room was ok, minus the tempermental light switches. With all the remodeling, it was difficult to feel at ease moving around the lobby area. When it is completed, I suspect that this will not be an issue.
September 8, 2014