Rated 5 out of 5 by Patty Great for families
The hotel was perfectly located between Georgetown and sights on the Mall. Incredibly helpful and friendly staff.
February 5, 2013
Rated 5 out of 5 by sparks25 great location
the room was very relaxing and the location was perfect close to everything but on a street away from the noise.
August 19, 2013
Rated 5 out of 5 by sucrosebravo Too short a stay
In town for a night and couldn't be happier with the hotel. Great location and a beautifully modern, clean room.
November 12, 2012
Rated 5 out of 5 by Bob413 Great weekend getaway
Great hotel; convenience to Georgetown and restaurants, very clean, excellent staff. Definitely would recommend
November 18, 2013
Rated 5 out of 5 by MJMVA Very good experience
Good location (just outside Georgetown), good restaurant options, friendly staff, clean comfortable rooms.
November 21, 2013
Rated 4 out of 5 by Monique55 Staff Met My Needs
I travel often and the staff at the Westin Georgetown was friendly, knowledgeable and a pure pleasure.
June 24, 2013
Rated 3 out of 5 by NativeOne Officer of the Comanche Nation of Oklahoma
Fabulous facility for comfort, but no follow through by the employee at check-in clerk.
March 2, 2014
Rated 5 out of 5 by AnastasiaB Just wonderful
Gracious staff, well kept & comfortable room, walking distance to shops and restaurants.
January 7, 2013
Rated 5 out of 5 by sctomd3 Awesome
Super comfort and clean room, great and accomodating staff. I hope to return soon.
January 11, 2013
Rated 5 out of 5 by sgll Nice stay
Everything we expected. Convenient location, good rooms. Good exercise facility.
January 4, 2013
Rated 5 out of 5 by Lorenzo1 Service and Comfort
Outstanding service and accomadations from the start to the end of the stay.
September 5, 2012
Rated 5 out of 5 by Veronica12 Very Nice
Loved the beds, very clean and friendly staff.
April 24, 2014
Rated 5 out of 5 by JRBG Great service...lovely hotel.
The hotel is very nice and the staff bends over backwards to be of help.
March 25, 2013
Rated 5 out of 5 by naya I recommend Westin Georgetown
The hotel exceeded my expectation. Great choice of quality and location.
April 22, 2013
Rated 5 out of 5 by Rossington Nice stay
Convenient location, clean, comfortable rooms and an attentive staff.
September 27, 2013
Rated 5 out of 5 by Melissa Great Stay!
Staff was wonderful and hotel was very comfortable! Had a great time!
January 28, 2013
Rated 5 out of 5 by DDean Nice Trip
Great Hotel. Good location
Maurice was VERY nice and helpful.
October 26, 2012
Rated 5 out of 5 by KathH Good Conference Venue
Easy to get to from Subway . . excellent meeting facilities.
February 7, 2014
Rated 5 out of 5 by Oh2BRocky Always a Pleasant Stay!
Great staff, great rooms, extremely comfortable enviornment!
March 26, 2012
Rated 5 out of 5 by swmd fabulous staff
The staff was incredibly nice, helpful, and quite attentive.
January 13, 2013
Rated 5 out of 5 by jp01 Jp123
The best Westin property I've stayed at in a long time.
July 15, 2013
Rated 5 out of 5 by CJJJJJJJJJJJJJJJJ Great Hotel and Staff
Hotel is beautiful and the staff was great.
March 11, 2014
Rated 5 out of 5 by Starnight295 Stay in Dec
The Staff were very kind , the room was very nice.
January 27, 2013
Rated 5 out of 5 by RLPL Accomodating
Staff was excellent. Very enjoyable stay
January 6, 2014
Rated 5 out of 5 by Paula10 Westin Georgetown is outstanding
Excellent location, staff, amenities, etc,
October 3, 2012
Rated 1 out of 5 by Comm Worst Westin I have ever stayed in
No recognition at check in poor service
May 26, 2012
Rated 5 out of 5 by LL2013 enjoyed our stay
everyone was very helpful and friendly
February 16, 2013
Rated 3 out of 5 by Cochoca not good restaurant inside the hotel
menu very limited and food was so-so
December 31, 2011
Rated 5 out of 5 by oevm Excellent Place to stay
We expend 2 nights an it was super.
May 28, 2013
Rated 1 out of 5 by PIP57 A bad HVAC experience at a usually fine hotel.
I have stayed many times before at the Westin Georgetown and had always had a pleasant experience. While the "Green" card feature can be tricky the first time, once you get used to it, it usually works fine.
When I arrived this time (November 18), the room temperature was 80 degrees. I thought that this was higher than it was supposed to go when the key was not inserted, I reset the room to 68, left the key in its position and left the room. When I came back a couple of hours later, it was up to 84 degrees. The screen said that the key was not in its position (even though it was), I reinserted it and reset to 68. An hour later it was up to 86. I called, they told me that they would remotely reset and that it should start to feel cool in a few minutes. A half hour later, I called again, they sent someone up and they manually rebooted the system. It finally got cool a couple of hours later after midnight. Of course, this was the night that I wanted to get to bed early to get a good night's rest. During all of this, I wanted to get some ice from the machine but it was not working. After arguing with the front desk who told me nothing was wrong, they finally sent up some ice.
Hopefully, everything is working again, but that was one sleepless night.
December 2, 2013