Rated 3 out of 5 by Knox16 Not enough for Platinum members
Room was nice but other than 500 points for platinum little is offered like continental breakfast. They say that is one of the platinum choices but that is a poor option as 500 points are more valuable
November 23, 2012
Rated 2 out of 5 by Bus0000 Did not meet expectations / Staff unhelpful
It is my expectation that when one makes a reservation at a hotel, the purpose of that reservation is to have a room available at the date and time specified. I reserved a room at the Westin in Georgetown, Washington D.C. for a wedding in town. I used to live in the area, but as to not impose on friends, I reserved the room suggested by the wedding party. When I arrived, I was told by the hotel that my room was not "ready" and that I would have to wait an extra hour for it to be available; the exact time I would need to leave to be able to get to the wedding. When I explained I needed a room in which to change and get prepared for the wedding, they were equally as unhelpful, and I ended up having to impose on another wedding party member's room to get prepared. At the actual wedding, I discovered that the hotel staff had offered another wedding guest complimentary breakfast and parking for their mix up on his room. When I returned to the hotel to check out, I informed the front desk of the unequal treatment, and after 20 minutes of much cajoling, they reluctantly paid for my parking.
May 30, 2012
Rated 5 out of 5 by hal11 great location and rates
this hotel is centrally located in georgetown, easy access to great food and dining, friendly and professional staff, excellent work out facilities and the rooms are comfortable. highly recommended.
November 21, 2012
Rated 5 out of 5 by StarwoodFan11 Great stay as always
This is an excellent property, one of our favorites. They have created an innovative new position of Stay Ambassador who was very polite, professional, helpful, and a great Westin representative
January 3, 2013
Rated 5 out of 5 by vabq Wonderful location, great staff
This hotel is located a few short blocks from the Foggy Bottom Metro. Great location to access all of DC. The property is well kept, the staff always pleasant and accommodating of requests.
March 23, 2013
Rated 5 out of 5 The hotel staff was incredible
I would highly recommend this hotel because of the caring, pleasant, and professional staff. They met and exceeded every request. Washee was always on point and so pleasant to work with.
July 19, 2013
Rated 5 out of 5 by ScottS Excellent location and experience
Our family stayed at this hotel for Easter weekend. Rooms were nice size, clean and super comfortable. Location was right ibetween Georgetown and the tourist district by the Smithsonian.
April 12, 2012
Rated 5 out of 5 by Kathleen295 Friendly, wonderful service
Hi enjoyed this hotel very much. Every employee was so kind and helpful and friendly. The room was lovely. $14.00 for a glass of wine not so good....but overall a great place to stay.
August 26, 2013
Rated 5 out of 5 by Jason2727 Wonderful stay in the winter
We stayed here over the Christmas holiday in 2012. This had one of the nicest hotel bathrooms that I have ever seen with a large curbless shower and even larger soaking tub.
September 17, 2013
Rated 4 out of 5 by GS90802 Good business person's hotel
Have stayed here several times and works for me. Up to Westin standards except restaurant services are limited and no evening lounge really to relax in, thus a 4 and not a 5
August 19, 2012
Rated 5 out of 5 by Kate0812 everything about our stay was great
the staff was great. We celebrated our anniversary and we had a cake and champagne in our room waiting. The room was huge and very clean. Everyone was polite and helpful.
August 11, 2013
Rated 5 out of 5 by tcsco Fantastic weekend
We had a wonderful time at this hotel for a quick family getaway. The front desk staff and bellman went above and beyond to accommodate our needs and make us feel welcome.
June 29, 2012
Rated 5 out of 5 by J300007w Great Hotel
Stayed at this Westin several times...always a good experience! Great location...easy walk to Georgetown and close to the sights in DC.
Nice and accommodating staff!
September 15, 2013
Rated 4 out of 5 by Ernie1 Great location
Sloane welcomed us with a "not to miss attractions" list, birthday gift for my son, and a nice smile. Easy to walk to metro station or Georgetown. Can't wait to return.
April 7, 2013
Rated 5 out of 5 by jones66 very helpful staff
Everyone was very helpful but I must single out 2 people, Deeney and Amadou were extremely helpful and knowledgeable, I have never been greeted by 2 more better people.
July 31, 2012
Rated 5 out of 5 by Sundial Return stay that will happen again
We very much appreciated the upgrade. The staff was great. It took us a while to figure our your energy saving light and heating process for the suite. But, we got it.
January 29, 2013
Rated 4 out of 5 by BaronG Good value
The hotel is conveniently located a few blocks away from the Foggy Bottom Metro station and a short walk from Georgetown. Rooms are clean and well kept.
November 4, 2013
Rated 5 out of 5 by Heidi21 Very accommodating
I requested both an early check-in and late check-out and both were granted without any issue. It was very much appreciated and allowed me to enjoy my stay even more!
October 31, 2012
Rated 2 out of 5 by Inc1 This hotel has a great location...but several policies are disappointing.
Quality does not match the prices. Customers must pay additional fees for WI-FI in their rooms. Housekeeping standards are inconsistent .Menu items are overpriced .
April 10, 2013
Rated 4 out of 5 by Spiritark Classic Business Hotel
It has everything you need of a Westin hotel if you are staying here for business. You can expect clean rooms, spacious bathroom areas, standard amenities etc.
May 11, 2012
Rated 5 out of 5 by TLS325 This hotel is very comfortable
Very comfortable hotel, friendly atmosphere and accomodating, friendly staff. Very clean and fresh smell throughout the hotel. The amenities are great.
March 13, 2013
Rated 5 out of 5 by Sue444 The employees at this hotel were very helpful.
The employees at the hotel in DC were very helpful with guests who were unfamiliar with the area. They worked with our schedules and helped us alot.
March 11, 2013
Rated 4 out of 5 by shelby12345 This hotel was comfortable
This hotel was comfortable and everything about it was wonderful. My only issue is that they charge for internet even thou you are an SPG member.
December 25, 2012
Rated 5 out of 5 by Doctor1960 It´s was much more that expected
The kindly attention was great.
From the front desk to the breakfast, the room service, all...
Gently and warmly attention.
December 2, 2012
Rated 4 out of 5 by John24 Very comfortable stay
The Westin Georgetown is an excellenct choice for business or liesure travel. Clean, well-appointed rooms. Elegant courtyard is a big plus!
April 10, 2013
Rated 5 out of 5 by JGem145 The Staff was wonderful
We were greeted with very nice staff. They were very helpful and cordial. I told all of my friends about the hotel when I got back to work.
July 26, 2012
Rated 5 out of 5 by drmjb One suggestion
The soap in the room is pretty but not very functional. I would prefer a normal shape instead of the fancy shape and a soap which lathers.
April 4, 2012
Rated 5 out of 5 by lucy11 very comfortable and very clean
I really enjoyed my stay. The location was wonderful, staff were pleasant and cordial, rooms were large, clean and of course comfortable.
March 6, 2013
Rated 5 out of 5 by Ghans22 great location
the hotel is located near all the george town shops and a short walk to the school campus or the M. The atmosphere in quiet and relaxting
August 8, 2012
Rated 5 out of 5 by MeronK Very comfortable stay!
The room was great and the staff was awesome! Special thank to "G" the overnight agent, he was very welcoming. Will definitely recommend!
December 28, 2012