Rated 5 out of 5 This is avery comfortable hotel
My daughter and I enjoyed our stay at the Westin Georgetown. The room and bathroom were extremely comfortable. Unfortunately we didn't have enough time to work out in the gym, but I thought it was a great idea to have sports clothes and shoes delivered to the room for US$ 5. I'll take advantadge of it in my next stay.
October 18, 2014
Rated 1 out of 5 by DAVIDDRB THE HOTEL NEEDS REVAMPING
THE ROOM NOT CLEAN. THE LIGHTING BAD. ONLY 2 LAMPS IN MAIN PART OF ROOM. THE TV REMOTE DIDNT WORK. THE RESTAURANTS POOR TO WORSE. SERVICE THERE BAD. OVERALL WOULD NOT STAY AGAIN.
October 14, 2014
Rated 4 out of 5 by Pete55 Fine Hotel
Away from the noise of the center of Washington, the Westin Georgetown makes sleep possible, and yet also is within easy reach of the Capitol. The room has the fine Westin Heavenly Bed, plus a fine,serviceable decor. The Restaurant was expensive, and did not meet our needs, but being vegan means that we can only expect so much.
The staff was accommodating and friendly.
Thanks for a very nice first four days in the Nation's Capitol.
October 10, 2014
Rated 5 out of 5 by mimi712 A mostly excellent experience
We along with many guests stayed here for my son's wedding. The rooms were spacious, clean and comfortable. The front desk was extremely accommodating.
Many of us were able to check in early, however, there were some room mix-ups in locattons promised. Eventually all worked out.
Two other issues were that the retrieval times of parked cars by the valet were often much longer than promised. This was problematic a few times.
Last, make sure to read all the signs on your room's refrigerator and snacks. Unreasonably, if you move even pick up the snacks you pay and if you put any little item in the fridge, you are charged $100! So check your bill. We asked for and got refrigerators, as people visited our rooms,
but most people did not.
September 16, 2014
Rated 4 out of 5 by Franchino Few issue to look after
We were in room 821 The furniture in a room are not well placed.
The cabinet is too close to the bed and no room is available to move in a rational way.
You need to locate the furniture in a better manner.
The lights in a bathroom are too bright.
The tap with water very tight.
September 30, 2014
Rated 5 out of 5 by TravelMore As Good as it Gets
From arrival to check-out this was an exceptional hotel experience.
This Westin is now completely renovated and so new, fresh, and spot on. The value for the rate is amazing. This location is perfect. The rooms are so comfortable. But, I saved the best for last, the staff is well trained, experienced, engaging, and at every touch point with us they knew the answers or how to make us feel good to be there. We will definitely refer all friends and colleagues to the Westin Georgetown.
September 2, 2014
Rated 5 out of 5 by SuzannefromDC This is why I'm loyal to SPG
Excellent service here by the entire staff. Especially G, the manager Vick and another female manager whose name I didn't catch. The location is great, and the staff is exceptional. Not all Westins treat their customers this well. Thank you Georgetown Westin!
August 30, 2014
Rated 5 out of 5 by wigstheome Two Excellent Stays in One Week
Checked in on a Tuesday evening, out Wednesday afternoon, and again on Friday afternoon, out Saturday morning. Both check-ins were quick and efficient, and I was upgraded to a suite (408) as a Platinum each time. Late checkout on Wednesday was graciously granted. Suite was comfortable and and well laid out, although the bedroom was on the smaller side. Internet service worked well the entire time. One caveat was that dinner at Boveda was disappointing -- the food was okay, but very institutional. Checkouts were quick and easy, charges were correct, and the staff made sure taxis were readily available. The West End location is very convenient, whether walking to Georgetown or Dupont Circle, or heading to and fro DCA.
March 27, 2014