ウェスティン・ジョージタウン,ワシントンD.C.

  • アメリカ合衆国
  • 20037
  • コロンビア特別区,
  • ワシントン
  • 2350 M Street N.W.
  • マップ

空室状況&料金

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年齢条件ポリシー

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Rated 4.2 out of 5 by 274 reviewers.
Rated 5 out of 5 by Room Service Needs to Pay Attention to Detail I stay often at the Westin Georgetown and overall the service and accommodations are excellent. I also typically order room service and order a full breakfast with tea and milk. On my last visit, the breakfast arrived on time but there was no milk with the tea. I was pressed for time and therefore did not have time to request the milk when I discovered it was missing. In order to improve service, the kitchen staff needs to make sure that the room service staff is bringing the full requested breakfast to the customer. July 24, 2014
Rated 5 out of 5 by Excellent Customer Service Everyone knows that parking in DC is a nightmare. It can quickly turn a reasonably priced vacation into a debt-inducing frustration. When I first tried to understand the parking options near the Georgetown Westin, I received some bad information from a local that ended up costing us an extra $38. When Angela noticed our frustration, she took care of us with a night of free valet parking to make up for it. Great customer service! The rest of the hotel elements were excellent, from the rooms to the restaurants. I especially enjoyed the nice bathroom amenities. July 21, 2014
Rated 1 out of 5 by Denied room, despite reservation Was denied a room last night upon arrival at 1:30 am, despite platinum status and a confirmed reservation due to oversold situation. Front desk had made alternate reservation at property 30 minutes away and covered that cost plus ground transport. Contacted GM today who was very responsive and apologetic, but fact remains that this is not the way to reward Starwood loyalty. If arriving at this property late, beware that not even status will help you. July 23, 2014
Rated 3 out of 5 by Room great, hotel needs work Upon arriving, the welcome staff were very attentive and friendly. Our room was not yet ready, so we waited by the pool. The pool was on the dirty side (old band-aids littered the edge of the pool). The bathroom for the pool/work out facility was completely clogged and overflowing. I went to use the bathroom located on the first floor reception area - many of the stalls were too dirty to use. Our room was ready prior to check-in and was great. Overall, the staff are great and the rooms are nice, but the hotel cleanliness is a bit of a problem. July 21, 2014
Rated 4 out of 5 by Quiet and a great night's sleep The hotel was in a good location for business purposes because it was near the offices I was visiting. The room was nice, clean and comfortable. Best of all, it was quiet. July 24, 2014
Rated 5 out of 5 by Wonderful staff Front desk was especially gracious and helpful. All staff we encountered were wonderful. Outdoor pool and fitness center were less than desired but overall lovely stay. July 22, 2014
Rated 4 out of 5 by TV Alarm & Business office Unfortunately my sleep was interrupted both nights of my stay at 1:20 AM due to an alarm on the TV. While a neat tech feature, the TV woke me at that time, both nights. Possibly the guest before me set it as a prank? I suggest your staff assure that the TV and Radio alarms are off as part of the housekeeping checklist. Also I intended to print boarding passes in the business center. I tried but was unsuccessful. Then I received a revised billing with a business center charge (which I had no previous notice that I'd be charged for it) July 17, 2014
Rated 4 out of 5 by Westin Georgetown Nice hotel Try breakfast off campus. July 17, 2014
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