Rated 5 out of 5 by Tatlock Excellent breakfast buffet is a big draw for me!
Very comfortable bed, friendly and thoughtful reception staff, tranquil water view from the restaurant (even though the hotel is next to the highway), and I really enjoy the breakfast buffet. On my last visit to Ft. Lauderdale, just for a change I tried another nearby big name hotel, but I regretted it; the Westin Ft. Lauderdale is my first choice.
August 22, 2014
Rated 4 out of 5 by jllantin Excellent Price, excellent service
The room was very nice and clean. The location was great and very accessible. They offer complimentary water with the fresh fruits and nuts snacks in the lobby entrance. They offer complimentary parking. Definitely we are planning our next trip back to the same hotel.
August 25, 2014
Rated 5 out of 5 by Citibank Lessons Learned
It's glad when you, as a customer, present complains to the management of a company and you quickly can notice its efforts to fix the issues and improve its customer experience with the results of the surveys. That's what happended in my case - in my previous stays I had complained about some issues, that were clearly addressed and fixed for my new stay.
August 11, 2014
Rated 5 out of 5 by EAJ26 Great Service
Hotel is what I expected in cleanliness and location - both very good. What blew me away was the service -- TOP NOTCH!!
August 24, 2014
Rated 2 out of 5 by nulfster AC does not work, hotel is very Tired
AC would not work in room, took three calls and then they finally moved me after 1.5 days.
Nice staff, just slow. Property is very tired.
August 22, 2014
Rated 5 out of 5 by Phil422 Beautiful stay.
Two night stay, visiting relative in hospital,peaceful,clean relaxing stay. Serenity now!!!
August 9, 2014
Rated 3 out of 5 by KHC2014 Please maintain your property
Especially the plumbing. Leaky faucets and toilet flushes and loost pipe joints. Your engineering staff need customer service training and need to become responsible to fix things up. I talked to the other customers and they also of the same opinion - your property is getting run down and falling into disrepair. Also your restaurant dinner was not a present experience. The food was so-so and the waiter did not know how to charge when applying discount. I will not be eating there soon.
August 16, 2014
Rated 5 out of 5 by SloJo Great features and staff
Very relaxing and pleasant, professional and accommodating staff! We like Westin and stay regularly!
August 18, 2014