Rated 3 out of 5 by Tarpon04 Clean room, but paper thin walls
Room was excellent, as expected. Large, clean, and updated. Problem was the room next door had a party until 2am. Front desk was called several times but nothing was done. It's very difficult to get to get a decent night's sleep when every couple minutes you hear 5 or 6 people roaring with laughter, or screaming....
October 31, 2012
Rated 3 out of 5 by JRuff Week of Dec 3
My company uses this hotel many times throughout the year. It is convenient and has facilities we need for our events. The staff is outstanding. My only suggestion is that they update the workout room. It is old, equipment is malfunctioning and ventilation is not good. Outside of that, the hotel is good.
December 10, 2012
Rated 4 out of 5 Good
The property is physically very attractive, from the lobby, dining area, to the swimming pool and tropical surround. We loved the hotel clean room, comfortable bed. The staff very polite and helpful. Dinner at the restaurant was enjoyable and the full breakfast which was included was delicious.
April 9, 2012
Rated 2 out of 5 by SCtraveler333 Disappointing
Below average facilities for a Westin. Less than friendly and helpful staff. Very disappointing for a Westin!
March 6, 2014
Rated 5 out of 5 by sunshine2012 This hotel is beautiful...5 star hotel at 3 star price
This hotel was wonderful. Check-in time was quick. Arrived in my room and it was a bit warm, called downstairs and they had maintenance guy at my room within 10-15 min. He also, left a fan to get the room cool quickly. Rooms were very clean. The bed were so.... soft and comfy.
July 5, 2012
Rated 4 out of 5��by DanNC Dependable Travel Hotel
The Westin Hotel in North Lauderdale has been a dependable Quality Facility for visits at any time of the year. The staff tries to meet all your needs and the location is next to I-95 which can get you to any location in short order.
January 2, 2014
Rated 4 out of 5 by dmad28 Almost excellent
The front desk staff and the room service staff is excellent; they always try to do the best for you. On the other hand, the cleaning staff are very lazy about making beds, and cleaning the rooms. It seems they do only as little as necessary so your room looks decent.
May 8, 2012
Rated 3 out of 5 by golf4ever this hotel is just aout average
Very disappointed that you were unable to meet my request on my arrival regarding to room type. Further, agent at the front desk (maria) was not knowlegable regarding to the status of rooms and really unable to help me at all until I almost got annoyed by her reaction
December 14, 2012
Rated 3 out of 5 by DaddyK62012 Not the best hotel for a 5 day conference
The staff were friendly and responsive and the conference facilities were nice. However, the room, restaurant and fitness facility were far from suitable for a 5 day conference. The shower was hard to work and leaked noisily for hours after using it. Toilet was weak and would easily overflow. The channels were very limited on the TV and the walls are abnormally thin even for a hotel. There is only one restaurant with a limited menu and no others in safe walking distance without crossing a major 4 lane road. The fitness facility was very small for a hotel that size in 2012. Good thing most of the guests were lazy that week and did not use it or else it would have been crowded with more than 10 people. There are a decent amount of treadmills but only a few elliptical machines and very limited resistance equipment. These things are not that big of a deal for an overnight business trip but became very annoying over the course of 5 days. I would not recommend this hotel for a business conference or any stay more than 2 days.
June 25, 2012
Rated 2 out of 5 by harleysmom Needs a Major Renovation
This place is worn out and not worthy go the Westin Brand. The staff is very nice, but that does not overcome the shabbiness of the property. Stay elsewhere.
February 9, 2014
Rated 4 out of 5 by Pedroboy Good basic Westin
Received great treatment as SPG member.
Welcoming reception desk.Lovely spacious room. Pleasant pool area. Conve nient location for easy access to I-95.
Disappointed with lack of coffee /breakfast counter for those who want quick breakfast fare on the run.
January 10, 2012
Rated 4 out of 5 by JHaley Westin Cypress Creek
We enjoyed our stay. We arrived late on a Friday for a long weekend stay. The hotel is convenient to Pompano, Lauderdale by the Sea and Ft. Lauderdale. The Hotel was busy with Cruise travellers coming and going. The hotel had nice fitness facilities including a sauna in the fitness locker room. The pool was nice as well. We did not eat in the dining room or have a drink at the bar but the facilties were nice and popular with guests. We had booked a junior suite and were placed on a preferred floor. The room was large, with two beds and a large sitting area.The windows went the whole length of the room. There was a coffee maker, fridge (hidden in the bureau) and a writing desk (though oddly no paper or pen to write with). Everything was very pleasant from the lobby to the rooms though here and there, there were some small issues. The Hotel is right along Interstate 95 and some contant noise issues. Can't complain for our needs though. Very happy with our stay. Staff was pleasant and helpful. We stayed away when the cruisers were about!
December 25, 2012
Rated 3 out of 5 by Planner12 Surprising
I have stayed at this Hotel a. Number of times and was very surprised during my recent stay! The room was dirty, housekeeping was sadly lacking and that was evidenced even in the room that I moved to.
Definitely was not worth the points redemption.
December 19, 2012
Rated 4 out of 5 by mfmCA Very nice
I have stayed at this hotel about 15 times in the past 12 months. Rooms are always clean and quiet, font desk is very good, the on site food is well above average with average service. I keep coming back because of the rooms and front desk service.
June 10, 2012
Rated 5 out of 5 by TheManRon Cool Place
I didn't have any complaints about the room. The bed was clean and very comfortable. They also have very nice toiletries and complimentary Starbucks coffee to go with the in-room coffee maker. The room was kept very cool and at a nice temperature.
October 29, 2012
Rated 4 out of 5 by Tina9 Great location
Right next to I-95, visible and easy to find from afar even if you get lost. Staff was welcoming and informative. Our stay was too short so we never used the pool/spa nor the fitness center but we hope to be there again and enjoy the amenities.
September 9, 2012
Rated 2 out of 5 by Car89 Very poor service
I had to keep reminding myself that I was at a Westin. From the front desk to house keeping, the staff was down right rude. The gentleman at the front desk said very little to myself and other customers I watched him interact with. Customer requests were met with just a "No". He didn't even try accommodate requests. On Friday evening we were at the pool with several other groups of people. There were no clean pool towels available (there were plenty of dirty ones laying around). We went to the front desk to request some. After 30 mins with no towels I went to the front desk again. After waiting another 30 minutes we walked through the lobby to our room soaking wet! I then called housekeeping for 4 towels and set the timer. After an hour I decided to call again. I was told they were delivered to the pool and she acted like I never requested them in the room. 2 towels finally arrived 10 minutes later. We were never recognized as Starwood members. We had to ask for free wi-fi. I would not recommend this hotel if you are looking for Westin quality!!
December 30, 2012
Rated 5 out of 5 What a surprise
What a surprise I recently spent two nights here. The hotel itself is very nice. Clean, comfortable rooms. A very nice restaurant/bar. Good conference rooms. Breakfast was good, friendly and very welcoming staff. Overall great stay!
October 11, 2012
Rated 3 out of 5 by vawelk23 Disappointed
I recently stayed at this hotel. It was a nice hotel but not as nice as the photos on their website. It definitely needs some updating. I am disappointed mainly because I left an expensive item in my hotel room closet by mistake. I realized once I got to the airport and called the hotel. I was transferred to a voice mail box that was full so had to call back. I called back and left a message with front desk and they stated they would let someone know. Well, no one called me back. When I got back home I called again and again was transferred to a voice mail box that was full so had to call back. Again I left a message and this time was transferred to the housekeeping manager who has not called me back. I called again a day later and left a voice mail for the director of operations who has not called me back. I tried calling again last night and was put into a full voice mail box again! Now its been 4 days since I checked out and NO ONE has called me back. I am absolutely 100% positive I left this expensive item in my hotel room and the hotel will not acknowledge me.
November 13, 2013
Rated 5 out of 5 by nittie71 This hotel has great features
My stay was in the Governors suite, and it was more then expected. The room was large enough for the entire bridal party to get ready comfortably and also enjoy themselves. Everything was wonderful. We really enjoyed our stay.
February 24, 2013
Rated 4 out of 5 by JFGSR My stay
The hotel room was clean, well stocked, the bed was comfortable, the fitness room was adequate. The staff was very plight and helpful. I would recommend this hotel,and I would stay here again my next visit to Ft. Lauderdale.
July 18, 2012
Rated 5 out of 5 by WildBillly Really Nice Hotel!
From the time we pulled up, the friendliness of the staff was wonderful. Our check in went very smoothly, concierge was very helpful, and the maid couldn't be nicer or friendlier. Our room was clean and we loved the buffet.
October 10, 2012
Rated 2 out of 5 by mightybright1 3rd floor work out
Hotel was not what I expected but did serve well for a two day stay. The elevators were not all working so it was wait 10 -15 min each time or take the stairs. I did the stairs for two days as well as some other guests.
January 7, 2012
Rated 4 out of 5 by Seattlesteph12 Good but not very close to airport
The property is nice, modern, clean. Staff friendly. I dont feel it should be considered an "airport" hotel. It's 14 miles away and with traffic it took an hour. A $47 cab ride! Not worth it for 1 nt. Wit-fi NOT free.
December 30, 2012
Rated 5 out of 5 by NYYanks527 Great hotel for business travelers
This property is a great value! A Westin brand hotel and ammenities, plus close proximity to the highway. They really take care of Platinum members with discounts on food and beverage and dedicated parking space.
September 24, 2012
Rated 5 out of 5 by Doug45 This hotel has great ambiance
As long distance runner setting is important, good healthy food, a good night sleep is vital to support recovery, friendly staff who brings a smile to your face and a culture which address requests efficiently.
September 28, 2012
Rated 5 out of 5 by jogar1 Quiet and pleasant
It has a very convinient location near I-95.
The Staff was very helphul and the room and l hotel cleaness in general was very good.
I was in a short vacation and had very quiet and pleasent time.
September 19, 2012
Rated 2 out of 5 by Wishing4SPGinPalmBeach Getting Worse
I've been staying at this hotel regularly for the past 2 years. The service is getting lazier each time I go. It just doesn't feel like a Westin.
Incredible proximity to I-95!!
November 20, 2013
Rated 2 out of 5 by unhappycamper Low-Grade Mold
I was horribly congested after 15 minutes in my room. There is definitely low-grade mold here -- can't see it, but it's there. On a lesser note ... housekeeping never delivered my shower cap!
February 20, 2012
Rated 3 out of 5 by WDarlene Unchaperoned Youth
Normally I love my stay. However this visit I had to call the front desk daily because of the loud noise and smoke due to being in the same wing as a group of teenager. Very restless nights
July 3, 2013